Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$114K - $134K *
Optimize enterprise IT service desk operations by leading advanced troubleshooting, root cause analysis, and technical oversight. Drive efficiency through automation and mentoring while ensuring compl...
1 week ago
Senior Data Center Low Voltage Engineer
$74K - $148K *
Unlock potential by leading low-voltage infrastructure projects in hyperscale data centers. Collaborate with cross-functional teams to ensure quality installations, troubleshoot issues, and enhance op...
1 week ago
$95K - $115K *
Join a team that's dedicated to developing high-performance embedded software solutions. Collaborate with multidisciplinary teams to design, test, and optimize RF sensor products while mentoring junio...
6 days ago
$86K - $198K *
Drive your career forward by developing and maintaining secure PKI solutions that enhance operational efficiency and meet customer needs. Collaborate with cross-functional teams to deliver innovative...
4 days ago
$86K - $198K *
Engage with us to develop and maintain secure PKI solutions that enhance operational efficiency. Collaborate with diverse teams to translate customer needs into effective technical specifications and...
4 days ago
$86K - $198K *
Reimagine cybersecurity solutions by developing and maintaining robust PKI systems. Collaborate with diverse teams to enhance operational efficiency and safeguard critical infrastructure while ensurin...
4 days ago
$86K - $198K *
Champion the development of secure, scalable PKI solutions, collaborating with cross-functional teams to enhance operational efficiency and meet technical requirements while safeguarding critical syst...
4 days ago
$86K - $198K *
Lead the charge in developing and maintaining secure PKI solutions that align with Navy and DoD standards, ensuring operational efficiency and collaboration with cross-functional teams to meet technic...
4 days ago
$86K - $198K *
Join us to innovate secure, scalable PKI solutions that enhance cybersecurity. Collaborate with diverse teams to translate operational needs into technical specifications, ensuring compliance with Nav...
4 days ago
$80K - $95K *
Shape the future of network architecture by analyzing, designing, and implementing comprehensive strategies that align with organizational goals while ensuring security and compatibility with existing...
Reposted today
Manager, IT Support and Service
$103K - $115K *
Lead and enhance IT support services, ensuring efficient incident management and asset lifecycle oversight. Drive team performance and service excellence while collaborating with cross-functional part...
2 days ago
$116K - $177K *
Lead the charge in enterprise Linux engineering, overseeing design, reliability, and support for Linux systems. Collaborate across teams to ensure optimal performance and security while mentoring juni...
6 days ago
$100K - $120K *
Solve complex technical challenges as a UEFI Firmware Engineer, developing and maintaining firmware solutions. Collaborate with engineering teams to enhance system performance and troubleshoot issues...
2 weeks ago
$81K - $138K *
Innovate technology solutions for energy efficiency programs by leading business analysis, gathering requirements, and ensuring successful implementation through collaboration with stakeholders and pr...
2 days ago
$108K - $130K *
Unlock potential by leading requirements management for technology integration initiatives, ensuring alignment with mission goals and operational priorities while facilitating stakeholder engagement a...
3 weeks ago
$120K - $145K *
Shape the future of technical solutions by guiding them from concept to deployment. Collaborate across teams to define requirements, lead system design, and resolve complex integration challenges thro...
2 weeks ago
$110K - $159K *
Optimize the design and development of innovative video conferencing products. Collaborate across engineering disciplines to create scalable mechanical solutions, utilizing rapid prototyping and CAD t...
3 weeks ago
$110K - $130K *
Transform IT operations by owning MDM, asset management, and compliance. Collaborate with security and IT teams to enhance systems, streamline processes, and ensure accurate documentation while drivin...
2 weeks ago
GenAI & High Performance Computing (HPC) Delivery Engineer
$122K - $158K *
Join a dynamic team as a GenAI & HPC Delivery Engineer, driving cutting-edge GPU solutions and optimizing performance for AI and HPC infrastructures. Engage directly with customers, ensuring successfu...
Reposted 1 week ago
Process Engineer - Manufacturing
$80K - $95K *
Transform manufacturing processes by applying engineering principles to enhance safety, quality, and productivity. Lead continuous improvement initiatives and ensure compliance with operational standa...
2 weeks ago
$95K - $115K *
Manage supplier quality and development through hands-on audits and improvement plans. Qualify new suppliers and address quality issues directly at their facilities while building capacity ahead of de...
Reposted 3 weeks ago
$100K - $120K *
Unlock potential by enhancing supplier capabilities through hands-on audits and strategic improvement plans. Lead qualification efforts for new suppliers and proactively resolve quality issues on-site...
Reposted 3 weeks ago
$110K - $130K *
Lead supplier development efforts by enhancing performance through hands-on audits, qualifying suppliers, and addressing quality issues directly on-site to ensure operational efficiency and capacity m...
Reposted 3 weeks ago
$90K - $110K *
Accelerate supplier development by enhancing quality processes and systems on-site. Drive improvements and qualification for new suppliers, tackling root cause issues proactively to support manufactur...
Reposted 3 weeks ago
$95K - $115K *
Elevate your career by providing expert process engineering support for sulfuric acid alkylation customers across the Americas. Become a trusted advisor, driving reliability improvements and identifyi...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.