Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Tools & Automation Engineer, AppleCare
$120K - $145K *
Develop innovative automation strategies to enhance diagnostic tools and frameworks, collaborating with cross-functional teams to ensure seamless integration and high-quality testing of Apple products...
Reposted 3 weeks ago
ATC Deployment Enablement Manager
$132K - $208K *
Lead the charge in transforming data center network designs into seamless execution. Drive end-to-end delivery of infrastructure projects, ensuring timely and efficient deployment across multiple site...
6 days ago
$130K - $155K *
Join a team that's redefining cloud deployment and automation. As a Senior DevOps Engineer, you'll lead initiatives in CI/CD, containerization, and observability, driving innovation and efficiency in...
Today
$133K - $206K *
Lead a dynamic Tier I Service Desk, driving complex issue resolution and enhancing customer experience for a large-scale enterprise IT environment. Collaborate with teams to optimize performance, qual...
3 weeks ago
$133K - $206K *
Lead the future of external-facing Tier I Service Desk operations, managing complex issues and driving quality assurance initiatives to ensure optimal user support for a large Department of War agency...
4 weeks ago
Software Engineer, DevEx & Tools
$130K - $280K *
Empower engineering teams by enhancing developer tools and workflows, ensuring reliable CI/CD processes and automated environments that streamline code development, testing, and deployment for optimal...
2 days ago
$85K - $105K *
Join our Client Success team as a Senior Support Engineer, where you'll elevate support standards, foster client relationships, and collaborate with developers to resolve complex issues, ensuring exce...
Reposted 2 days ago
$142K - $180K *
Lead the charge in managing Healthcare Products from design to deployment, ensuring successful delivery through effective team oversight and adherence to stakeholder goals while fostering collaboratio...
1 week ago
$142K - $180K *
Lead the delivery of innovative healthcare solutions, managing teams and projects from design to deployment. Ensure adherence to stakeholder goals while fostering collaboration and optimizing performa...
1 week ago
Technician - Test - Level 3 (PES) Day shift Mon- Fri
$71K - $89K *
Elevate your career with hands-on testing and troubleshooting of microwave hardware. Collaborate with engineering teams to develop specifications and technical reports, enhancing your skills for futur...
6 days ago
Junior Systems Administrator (Clearance Required)
$74K - $99K *
Grow your career with us by enhancing security systems that ensure operational resilience. Collaborate with cybersecurity teams to manage configurations, resolve issues, and implement best practices i...
5 days ago
Senior Staff AI-Native DevOps Engineer
$201K - $352K *
Elevate your career by leading DevOps practices for a cutting-edge AI platform. Drive the reliability and deployment of systems, collaborating with scientists and engineers to enhance operational effi...
1 week ago
$60K - $123K *
Optimize and secure enterprise-level systems by developing, testing, and deploying CSfC solutions. Collaborate with teams to enhance network resilience and performance while ensuring compliance in gov...
Reposted 1 week ago
Build and Release Engineer (DevOps)
$110K - $130K *
Engage with us to enhance developer productivity by owning the build system, CI pipelines, and environments. Collaborate across engineering disciplines to optimize release processes and improve metric...
1 week ago
Platforms & Lab Operations engineer
$143K - $230K *
Optimize lab operations and enhance system reliability through hands-on management, Linux administration, and collaboration with engineering teams to support SDK development and testing in a dynamic e...
2 weeks ago
Systems Administrator Skill Level 3 (SA3) - 525
$170K - $201K *
Join a dynamic team driving enterprise reliability through expert system administration and troubleshooting. Optimize resource utilization and manage complex configurations, ensuring system integrity...
Reposted 3 weeks ago
$80K - $95K *
Join us to design and create engaging user interfaces that enhance user experiences. Collaborate with engineers, product managers, and users to develop intuitive designs that meet industry standards a...
Reposted 3 weeks ago
Systems Administrator 2 (NHK - 011)
$80K - $95K *
Join a team that's redefining high-performance computing through innovative Linux solutions. Leverage your expertise in system configuration, networking, and troubleshooting to enhance cutting-edge te...
1 week ago
IT Support, Executive Services
$71K - $98K *
Elevate executive operations by delivering high-touch IT support to C-suite leaders. Collaborate with teams to ensure seamless tech experiences, manage hardware assets, and resolve complex issues with...
1 week ago
$90K - $110K *
Optimize software delivery by developing and maintaining CI/CD pipelines, automating deployment processes, and enhancing system reliability. Collaborate with teams to streamline operations and support...
1 week ago
Software Engineer - Engineering Systems
$135K - $170K *
Partner with us to develop scalable software systems that enhance engineering and manufacturing workflows, enabling seamless data flow and effective collaboration across multidisciplinary teams in a d...
Reposted 5 days ago
$90K - $110K *
Deliver exceptional field support for Autonomous Mobile Robots, ensuring seamless installation, maintenance, and troubleshooting at customer sites. Collaborate with engineering teams to enhance system...
2 weeks ago
$80K - $95K *
Join us to lead RF data collection and system analysis, ensuring optimal performance of mobile and public safety networks. Collaborate with engineering teams to troubleshoot and enhance communication...
6 days ago
Principal Engineer, Field Service - North Dakota
$96K - $124K *
Join a team that's committed to resolving complex technical issues for customers. You'll drive personalized support, streamline problem resolution, and improve service processes, all in a fast-paced...
Reposted 1 week ago
$95K - $115K *
Drive IT operations and workplace efficiency, ensuring seamless support and onboarding for a dynamic team. Manage AV systems, hardware, and vendor relationships while fostering a productive office env...
Yesterday
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.