Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Global Software Support Engineer II
$86K - $119K *
Join a team that's dedicated to resolving software application issues, providing customer support, and enhancing product features. Collaborate with stakeholders to ensure quality solutions and contrib...
6 days ago
Senior Auxiliary Systems Engineer
$116K - $194K *
Elevate your career by providing critical technical support for auxiliary systems in ship design. Collaborate with diverse teams to resolve complex issues and enhance modernization efforts, ensuring o...
2 weeks ago
$80K - $200K *
Elevate mission-critical operations by administering Linux systems, ensuring reliability and security in a secure government environment while collaborating with engineering teams to enhance infrastru...
Yesterday
$80K - $200K *
Manage and maintain critical enterprise infrastructure, ensuring system reliability and security in a secure government environment. Collaborate with engineering teams to enhance performance and suppo...
Yesterday
Systems Engineer 3 (PPA - 010)
$108K - $130K *
Join a team that's driving innovation in systems engineering and cybersecurity. Lead complex technical programs, manage Agile processes, and collaborate with diverse teams to enhance defense initiativ...
3 weeks ago
$93K - $143K *
Drive the design and development of software systems across platforms, ensuring robust architecture and performance. Collaborate with stakeholders to troubleshoot issues and enhance system integration...
5 days ago
$80K - $95K *
Unlock potential by managing customer relationships and ensuring optimal performance of imaging systems. Drive satisfaction through effective maintenance, support, and collaboration with healthcare te...
2 weeks ago
$110K - $130K *
Develop and enhance embedded avionics software systems using ADA. Collaborate across teams to ensure compliance with aerospace standards while supporting the full software lifecycle from design to cer...
Today
$95K - $115K *
Lead the charge in enhancing network automation and support for critical U.S. Government missions. Collaborate with engineers to improve processes, maintain CI/CD pipelines, and develop automation too...
1 week ago
$100K - $120K *
Transform your career by designing and developing scalable software solutions using C#, .NET, and Azure. Collaborate in a dynamic team to implement best practices in CI/CD and API development, ensurin...
Today
$95K - $115K *
Unlock potential by designing and developing scalable software solutions using C#, .NET, and Azure. Collaborate on API integrations and CI/CD practices to enhance performance and reliability in a dyna...
Today
$150K - $200K *
Transform enterprise applications by enhancing critical services through innovative software development. Collaborate in an agile team to ensure system stability and performance while utilizing cuttin...
Yesterday
$150K - $200K *
Elevate your career by joining a dynamic team of developers enhancing critical applications. Collaborate in an agile environment, tackle user issues, and implement innovative solutions using cutting-e...
Yesterday
$168K - $195K *
Drive the charge in managing and optimizing secure Linux systems and Kubernetes environments. Leverage your extensive DevOps expertise to enhance performance, security, and automation in mission-criti...
2 weeks ago
$107K - $179K *
Elevate your career by managing and developing SharePoint solutions, ensuring optimal site performance and user experience while collaborating with diverse teams to meet functional requirements and en...
1 week ago
$80K - $95K *
Lead the charge in enhancing customer support by diagnosing issues, resolving technical challenges, and creating documentation that empowers users. Collaborate with engineering to improve product func...
5 days ago
$95K - $115K *
Drive impactful IT infrastructure solutions by collaborating with teams to resolve incidents, optimize performance, and enhance system capabilities. Your expertise will shape scalable, cost-effective...
Reposted yesterday
$95K - $115K *
Optimize IT infrastructure solutions by collaborating with teams to resolve incidents, conduct assessments, and enhance performance. Drive efficiency through automation and ensure compliance while man...
Reposted yesterday
$95K - $115K *
Transform IT infrastructure management by collaborating with teams to resolve incidents, optimize performance, and implement scalable solutions. Drive efficiency through automation and ensure complian...
Reposted yesterday
$95K - $115K *
Contribute to the design and optimization of IT infrastructure solutions, collaborating with teams to resolve incidents, enhance performance, and ensure compliance while driving efficiency through aut...
Reposted yesterday
$95K - $115K *
Manage IT infrastructure assessments, optimize performance, and implement solutions. Collaborate with teams to resolve incidents, conduct audits, and enhance processes while ensuring compliance and se...
Reposted yesterday
Windows Infrastructure / Systems Administrator
$86K - $181K *
Join a team that's dedicated to maintaining cutting-edge Microsoft Windows infrastructure. Leverage your expertise to ensure operational readiness and enhance cybersecurity posture through innovative...
1 week ago
Windows Infrastructure / Systems Administrator
$86K - $181K *
Develop and maintain a robust Microsoft Windows infrastructure, ensuring operational readiness through advanced technology solutions and effective lifecycle management of systems and applications...
6 days ago
$140K - $170K *
Shape the future of national cyber defense by leveraging your Linux expertise to enhance critical operational systems. Join a dedicated team focused on testing, troubleshooting, and evolving mission-c...
5 days ago
Product Engineer - Electrical/Electronic Systems Architecture
$90K - $110K *
Shape the future of vehicle electrical systems by defining next-gen architectures. Tackle complex challenges in hardware design and systems engineering while translating vehicle goals into scalable st...
2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.