Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Windows Infrastructure Architect
$110K - $130K *
Transform IT infrastructure at power plants by assessing, migrating, and integrating Windows Server, Active Directory, and VMware environments. Play a key role in hands-on administration and troublesh...
Yesterday
Software Developer, Expert/SME
$180K - $230K *
Contribute to innovative software development projects supporting national security, collaborating with engineers to create solutions that address emerging threats while mentoring junior developers an...
4 weeks ago
$71K - $150K *
Join us to manage and enhance financial forecasting systems, utilizing advanced Excel and SharePoint tools. Collaborate with teams to analyze data, forecast trends, and train leaders, ensuring efficie...
Today
$76K - $107K *
Tackle user support challenges by providing effective solutions for hardware, software, and network issues. Collaborate with teams to enhance service delivery and ensure seamless operations in a fast...
2 weeks ago
$76K - $107K *
Transform user experiences by providing essential IT support, diagnosing issues, and implementing solutions. Collaborate with teams to enhance service delivery and ensure seamless operation of hardwar...
2 weeks ago
$88K - $105K *
Manage a global portfolio of infrastructure projects, ensuring alignment and successful execution while leading a dedicated team to meet and exceed service level agreements in a dynamic environment...
2 weeks ago
Senior IT Systems/Network Engineer - Fort Belvoir, VA
$110K - $130K *
Lead the charge in modernizing network infrastructure for Army projects, providing technical expertise and direction in design, implementation, and integration of complex systems while collaborating w...
Today
Software Application Support Engineer, Retail & Marcom Engineering (R&ME)
$110K - $130K *
Collaborate with cross-functional teams to ensure software release readiness, troubleshoot issues, and optimize test environments, driving operational efficiency and rapid service restoration in a dyn...
3 weeks ago
Professional Services Engineer
$97K - $120K *
Transform complex computing environments by deploying and troubleshooting high-performance solutions. Collaborate with teams and clients to ensure seamless integration and exceptional service delivery...
1 week ago
$92K - $166K *
Elevate operational efficiency by managing enterprise Windows systems, ensuring secure configurations, and executing system upgrades in a mission-critical environment. Collaborate on vulnerability man...
1 week ago
$110K - $130K *
Champion a culture of automation and continuous delivery by managing AWS infrastructure and developing CI/CD pipelines. Collaborate with software teams to enhance deployment practices and ensure optim...
1 week ago
Tactical Domain Support Engineer - Mid
$80K - $95K *
Unlock your potential by providing critical support for mission planning and execution. Collaborate with U.S. Special Operations Forces to ensure system readiness and enhance tactical capabilities thr...
Today
IT Help Desk Process Improvement Analyst
$92K - $138K *
Advance operational excellence in Help Desk and Technology Support by establishing governance frameworks, driving continuous improvement, and enhancing service delivery through strategic partnerships...
3 weeks ago
$86K - $198K *
Join our team to transform naval operations through data-driven solutions, enhancing submarine readiness and logistics. Collaborate with diverse stakeholders to develop scalable systems that improve d...
5 days ago
IT Technical Support I- HYBRID
$86K - $93K *
Join our team to provide essential IT technical support for airport operations. You'll troubleshoot hardware, software, and network issues while managing onboarding and equipment deployments to ensure...
6 days ago
$130K - $155K *
Champion transformational AI solutions by architecting and building scalable systems in complex enterprise environments, directly impacting business outcomes and customer success while operating with...
Reposted 6 days ago
Senior Engineer Production Support
$124K - $143K *
Empower production excellence by designing robust manufacturing processes and procedures. Collaborate with cross-functional teams to enhance mechanical integrity and ensure product performance through...
1 week ago
Staff Forward Deployed Engineer, AI-Powered Work
$202K - $274K *
Lead the charge in delivering complex software solutions by collaborating with business partners, driving technical design, and ensuring sustained adoption through effective implementation and user en...
5 days ago
$80K - $90K *
Empower a dedicated team to deliver exceptional support, overseeing daily operations and ensuring efficient troubleshooting for users across various platforms and applications. Drive excellence in ser...
2 weeks ago
$90K - $94K *
Join a team that's dedicated to providing exceptional user support and troubleshooting for hardware and software issues, ensuring seamless operations and user satisfaction across various platforms and...
2 weeks ago
$80K - $100K *
Unlock potential by delivering expert technical support for computer servers and workstations. Collaborate with sales and service teams to resolve complex product issues, ensuring exceptional customer...
Yesterday
$85K - $95K *
Elevate customer experience by serving as a key liaison in product configuration, supporting inquiries, and driving satisfaction through effective communication and problem-solving in a dynamic team e...
1 week ago
$75K - $94K *
Join a team that's dedicated to optimizing data center and network infrastructure. Leverage your expertise in Windows and cloud environments to enhance operational efficiency and ensure high availabil...
2 days ago
$110K - $130K *
Drive modernization efforts by managing enterprise systems and infrastructure. Collaborate with teams to ensure high availability, performance, and security while delivering innovative solutions and t...
1 week ago
Advanced Technical Support (ATS) Engineer
$65K - $101K *
Drive advanced technical support for complex DesignJet issues, collaborating with teams to enhance service quality and customer experience. Utilize deep product knowledge to resolve hardware, software...
Reposted 3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.