Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$91K - $167K *
Optimize service reliability and performance by applying Site Reliability Engineering practices. Collaborate with cross-functional teams to enhance monitoring, automate processes, and drive continuous...
Today
Director of Data Center Field Engineering
$160K - $190K *
Lead and develop a high-performing Data Center Field Engineering organization, ensuring effective delivery across diverse environments while maintaining quality, accountability, and operational excell...
3 weeks ago
Manager - IT Hardware Configuration
$80K - $95K *
Lead and optimize integration services, ensuring quality outcomes and high performance. Collaborate with teams to support internal and client needs while managing departmental associates and driving c...
1 week ago
$65K - $120K *
Join a team that's dedicated to optimizing system integrity and client support. You'll lead incident resolution, perform data analysis, and collaborate with cross-functional teams to enhance operation...
2 weeks ago
IT Support Services Consultant (On-Site)
$88K - $174K *
Lead the charge in transforming organizational strategy into measurable outcomes. As a Consultant, you'll guide executive-level initiatives, enhance business processes, and drive performance improveme...
1 week ago
Systems Administrator- Broadcast Studio Environment
$80K - $95K *
Join a dynamic team to design and maintain network infrastructure for live broadcasts, ensuring seamless integration with broadcast equipment and cloud services. Lead projects, provide real-time suppo...
3 weeks ago
ITSM Engineer (SNOW) - Global Industrial
$95K - $115K *
Engineer robust IT solutions by managing Windows/Linux servers, VMware, and O365. Support enterprise technology, troubleshoot complex issues, and ensure system reliability while collaborating with cro...
Reposted today
Senior Engineer, IT Lab Support
$158K - $285K *
Champion the technical ownership of laboratory computing systems, ensuring reliability, security, and compliance. Collaborate across teams to enhance workflows and integrate innovative technologies, d...
2 days ago
$180K - $210K *
Elevate customer success by providing expert technical support for AI-powered robotic systems. Drive incident resolution, enhance support processes, and collaborate cross-functionally to ensure seamle...
1 week ago
$95K - $115K *
Unlock your potential by driving business intelligence solutions that empower decision-making through innovative Power BI dashboards and reporting. Collaborate with leadership to transform complex dat...
1 week ago
$80K - $110K *
Transform software quality by leading testing initiatives, collaborating with teams, and ensuring robust defect resolution. Drive continuous improvement in methodologies while engaging stakeholders fo...
1 week ago
$80K - $95K *
Shape the future of our IT infrastructure by owning end-to-end systems management, ensuring security, and enhancing user experience. Be the go-to expert for device management, onboarding, and support...
3 weeks ago
Senior Software Engineer - .NET / Enterprise Application
$110K - $130K *
Champion the modernization of enterprise applications by driving data migration, system integrations, and workflow automation. Collaborate with cross-functional teams to enhance customer-facing digita...
6 days ago
Senior Software Engineer - .NET / Enterprise Application
$110K - $130K *
Lead the modernization of enterprise applications by developing and enhancing systems using C# and .NET. Collaborate with cross-functional teams to ensure data integrity and optimize workflows in a dy...
6 days ago
Technical Customer Success Specialist
$83K - $127K *
Join a dynamic team to enhance customer success through technical expertise in software solutions, focusing on endpoint security and service delivery. Collaborate with clients to implement and optimiz...
5 days ago
$97K - $126K *
Empower mission success by providing strategic leadership and support as an Operations Analyst. Drive impactful outcomes through effective management of information and analysis products for critical...
1 week ago
$124K - $145K *
Unlock potential by designing and implementing healthcare system integrations. Collaborate with teams to ensure seamless data exchange between Epic and third-party systems, enhancing operational effic...
2 weeks ago
$200K - $235K *
Join a team that's shaping the future of systems engineering by analyzing requirements, guiding design, and ensuring technical integrity for complex systems. Lead integration efforts and develop docum...
5 days ago
$200K - $235K *
Join our team to engineer innovative system solutions, guiding requirements analysis, design, and integration for complex systems. Lead technical documentation and ensure operational excellence while...
5 days ago
Lead Service Engineer - Software & Digital Solutions
$110K - $130K *
Join a dynamic team to connect the Services Engineering lifecycle, ensuring technical viability and support for field operations while driving continuous improvement and providing expert technical ass...
2 weeks ago
$95K - $115K *
Drive the engineering and lifecycle management of aviation weather systems, ensuring accurate meteorological data for safe flight operations. Collaborate with teams to streamline processes and enhance...
5 days ago
Systems Engineer/Systems Administrator
$82K - $88K *
Help us drive innovation in systems engineering by providing hands-on support for complex integrated systems. Collaborate with technical teams to enhance performance and reliability in diverse environ...
2 weeks ago
$120K - $130K *
Support high-stakes video teleconferencing and audiovisual operations in a fast-paced federal environment, ensuring seamless communication for executive-level engagements and providing exceptional cus...
3 days ago
$120K - $130K *
Join a team that's dedicated to providing exceptional VTC and AV support in a fast-paced federal environment. You'll ensure seamless communication for executive-level engagements, troubleshooting issu...
3 days ago
$110K - $130K *
Join our team to enhance system reliability and performance through automation, ensuring minimal downtime and optimal user experience. Collaborate with engineers to implement innovative solutions and...
Today
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.