Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$80K - $100K *
Optimize IT support operations by delivering high-quality technical assistance, managing complex issues, and leveraging AI tools to enhance user experience and team efficiency in a dynamic office envi...
Yesterday
Apps Support Analyst - Officer
$79K - $110K *
Champion your career by providing vital technical support to trading desks, ensuring seamless operations and stability. Collaborate with diverse teams to enhance application performance and drive busi...
1 week ago
$65K - $121K *
Advance your career by developing and implementing technical training programs for employees and customers. Collaborate with teams to enhance skills in circuit card and electro-mechanical assembly whi...
Today
Technical Support Specialist, Tax
$77K - $91K *
Solve technical challenges as a key support specialist, ensuring customer satisfaction by troubleshooting issues, documenting solutions, and collaborating with engineering to enhance software performa...
1 week ago
Linux Systems Administrator / Engineer
$75K - $100K *
Contribute to the maintenance and scaling of enterprise Linux systems, ensuring high availability and performance. Collaborate with IT teams to manage infrastructure, optimize operations, and support...
1 week ago
Senior Technician, Laboratory Support
$76K - $96K *
Support engineering students and researchers by fabricating, assembling, and repairing specialized lab equipment. Provide technical guidance on CNC machining and ensure safety compliance in workshops...
1 week ago
$95K - $115K *
Empower secure enterprise environments by providing expert Windows systems administration, supporting Tier 2 and 3 troubleshooting, and managing system lifecycles in a classified setting...
3 weeks ago
$95K - $115K *
Unlock potential by designing and developing innovative software solutions, collaborating with cross-functional teams, and optimizing performance across the software development lifecycle to deliver u...
1 week ago
$120K - $145K *
Elevate your career by transforming a Microsoft Entra environment into an enterprise-ready platform. Collaborate across teams to enhance security, governance, and operational efficiency while implemen...
Today
Data Center Engineer / Engineer II (US)
$107K - $173K *
Architect the future of enterprise technology infrastructure, leading strategic initiatives to enhance operational excellence and secure, scalable platforms. Drive performance metrics and build high-p...
Reposted yesterday
Principal Application Support Engineer(SRE)
$130K - $155K *
Drive operational excellence as a senior technical leader, enhancing platform resiliency and stability for mission-critical applications in the financial sector. Collaborate across teams to optimize p...
3 weeks ago
Senior Application Support Analyst - Equities
$90K - $110K *
Unlock potential by serving as the primary support for the Equity platform, ensuring seamless operations for Trading, Sales, and Operations teams. Drive incident resolution, enhance platform performan...
Yesterday
$110K - $130K *
Accelerate your career by leveraging your expertise in machine learning and data engineering. Collaborate with cross-functional teams to transform regulatory data into actionable insights while ensuri...
3 weeks ago
Technician 4, Manufacturing Equipment Maintenance
$80K - $95K *
Shape the future of semiconductor maintenance by ensuring optimal tool performance, troubleshooting issues, and collaborating with engineering teams to enhance reliability and efficiency in a fast-pac...
4 days ago
Global Support Manager -AI Data Center Services
$139K - $214K *
Unlock potential by leading global support operations for mission-critical AI and HPC environments. Drive team growth, manage service delivery, and oversee P&L while ensuring technical excellence and...
2 weeks ago
$75K - $158K *
Empower secure data sharing by designing and maintaining enterprise Cross Domain Solution platforms. Collaborate with teams to enhance user experience and ensure compliance, while tackling complex tec...
Yesterday
$98K - $124K *
Join a team that's dedicated to enhancing product supportability for engine programs. You'll lead engineers, manage schedules, and collaborate with design teams to optimize supportability while minimi...
3 days ago
$80K - $95K *
Lead the charge in enhancing customer satisfaction through effective technical support. Engage in incident management, troubleshoot banking systems, and collaborate with cross-functional teams to opti...
Reposted 6 days ago
System Engineer - Field Tech Support
$67K - $125K *
Accelerate progress at our logistics and field support program by driving hardware maintenance and sustainment activities, ensuring efficient operations and customer commitments while collaborating wi...
3 weeks ago
Technical Staff, Network Architect
$150K - $180K *
Transform the future of AI infrastructure by leading network architecture design, optimizing performance, and collaborating with partners to deliver cutting-edge solutions that drive innovation in dat...
4 days ago
Technical Staff, Network Architect
$160K - $190K *
Join a team that's driving innovation in AI infrastructure, optimizing network architecture for large-scale applications. Collaborate with industry leaders to enhance performance and deliver cutting-e...
5 days ago
DevOps Engineer (Hybrid) - 30699
$91K - $120K *
Elevate your career by joining a dynamic team as a DevOps Engineer, where you'll implement infrastructure, automate deployment processes, and ensure the reliability and scalability of services in a hy...
1 week ago
$79K - $133K *
Transform your career by collaborating with a dynamic team to design and maintain scalable cloud infrastructure, ensuring seamless deployment and operational excellence across global SaaS platforms...
Today
Director, Technical Project Manager
$138K - $165K *
Empower strategic program delivery for Tier-1 customers, managing the full product lifecycle. Collaborate cross-functionally to ensure on-time execution, mitigate risks, and drive customer success in...
Reposted 5 days ago
$112K - $257K *
Empower our team as a lead full stack developer, driving innovative solutions and guiding a talented group to enhance systems and tackle complex challenges in a dynamic environment...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.