Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Sr. Software Engineer/System Engineer
$120K - $145K *
Lead the charge in transforming a mission-focused product suite for broader DoD deployment. Drive software development, enhance key management services, and collaborate across teams to ensure robust...
2 weeks ago
$85K - $123K *
Transform your career by designing innovative systems solutions, analyzing client needs, and enhancing operational efficiency. Collaborate with diverse teams to streamline workflows and ensure reliabl...
1 week ago
$100K - $120K *
Engage with clients to build and maintain bespoke full stack applications, balancing technical expertise with customer empathy. Drive product decisions from discovery to implementation while fostering...
1 week ago
$110K - $130K *
Join a team that's dedicated to building bespoke full stack applications, balancing technical expertise with customer empathy. Drive product decisions and collaborate closely with clients to deliver i...
1 week ago
$95K - $115K *
Champion the growth of Field Service Engineering by bridging technical expertise and operational needs, ensuring successful project delivery and support for diverse industry partners in a dynamic, hig...
6 days ago
$88K - $105K *
Engage as a Field Service Engineer, supporting integration and testing of advanced subsystems. Collaborate with teams and customers to troubleshoot and enhance product performance while ensuring timel...
1 week ago
$88K - $105K *
Champion the integration and testing of advanced subsystems, collaborating with customers and engineering teams to ensure successful deployment and performance evaluation in dynamic environments. Trav...
1 week ago
$88K - $105K *
Join us to support the integration and testing of advanced subsystems, collaborating with customers and engineering teams to ensure successful deployment and performance evaluation in dynamic environm...
1 week ago
$80K - $135K *
Unlock potential by becoming the primary technical partner for customer sites, ensuring operational and technical success, and fostering deep relationships with engineering and operations teams while...
4 weeks ago
Product Support Engineer (Contract)
$146K - $208K *
Join us to empower client success as a Support Engineer, resolving technical issues, implementing customizations, and enhancing product quality. Collaborate with engineering to ensure seamless client...
3 weeks ago
$110K - $130K *
Champion IT operations by leading administration, automation, and support for all endpoint and SaaS systems, ensuring seamless productivity and security in a rapidly growing tech environment...
Reposted yesterday
Infrastructure Support Engineer
$111K - $150K *
Shape the future of IT infrastructure by providing dedicated support, managing server and network configurations, and ensuring compliance with security standards. Collaborate with teams to enhance sys...
3 weeks ago
Application Support Engineering Senior Associate
$110K - $130K *
Join a team that's dedicated to maintaining the stability and performance of critical applications. Collaborate with cross-functional teams to enhance operational readiness and drive improvements in a...
3 weeks ago
Senior Data Center Support Services Technician
$57K - $118K *
Make your mark at a dynamic data center, overseeing hardware maintenance, mentoring technicians, and ensuring operational excellence. Collaborate across teams to enhance system reliability and drive c...
Reposted 1 week ago
Senior Data Center Support Services Technician
$80K - $95K *
Empower your career by overseeing critical data center operations, managing incidents, and ensuring compliance with safety protocols. Collaborate with teams to enhance service delivery and mentor juni...
2 weeks ago
Senior Data Center Support Services Technician
$57K - $118K *
Support 24/7 data center operations by managing hardware installation, troubleshooting, and documentation. Collaborate with teams to ensure efficient service delivery and maintain inventory while exec...
2 weeks ago
$110K - $130K *
Unlock your potential by developing robust backend services and APIs using C# and .NET. Collaborate on enterprise integrations, optimize performance, and implement best practices in a dynamic, remote...
3 weeks ago
Digital Technical Support Engineer I
$91K - $110K *
Support complex technical inquiries and engineer solutions for product performance. Collaborate cross-functionally to enhance service quality and mentor peers while maintaining expertise in medical de...
3 weeks ago
$75K - $115K *
Join a team that's building innovative AI-enabled software solutions for diverse industries. Collaborate with experienced engineers to develop full-stack features and agentic workflows, while enhancin...
1 week ago
$85K - $96K *
Engineer innovative solutions by leveraging your expertise in Java, AWS, and microservices. Collaborate with cross-functional teams to develop high-quality applications while ensuring robust security...
2 weeks ago
Systems Administrator, GPU/AI Infrastructure
$95K - $115K *
Join a team that's dedicated to deploying and managing cutting-edge AI lab infrastructure. You'll oversee network, compute, storage, and container orchestration, ensuring seamless operations across a...
3 weeks ago
AI Field Engineer / Forward Deployed Engineer (FDE)
$176K - $228K *
Unlock potential by engaging directly with AI-native companies to transform complex challenges into deployable systems. This hands-on role blends engineering with customer delivery for AI applications...
4 weeks ago
AI Field Engineer / Forward Deployed Engineer (FDE)
$176K - $228K *
Transform client-facing AI challenges into production-ready solutions with hands-on engineering, collaborating across teams to deploy robust AI applications and improve technical architectures for gro...
4 weeks ago
$80K - $95K *
Lead the charge in maintaining and repairing industrial machinery, ensuring maximum uptime and efficient production processes. Collaborate with teams and apply your mechanical expertise to enhance fac...
4 weeks ago
$80K - $100K *
Optimize IT support operations by delivering high-quality technical assistance, managing complex issues, and leveraging AI tools to enhance user experience and team efficiency in a dynamic office envi...
Yesterday
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.