Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$100K - $120K *
Develop and maintain scalable AI applications, ensuring compliance with accessibility standards. Collaborate with cross-functional teams to integrate cutting-edge AI technologies while promoting best...
1 week ago
$80K - $95K *
Unlock seamless technology experiences by managing endpoint devices, supporting users, and transitioning legacy systems to modern environments. This hands-on role requires technical expertise and stro...
2 weeks ago
Forward Deployed Engineer (FDE) L3
$125K - $277K *
Join a team that's redefining application architecture by leveraging AI and cloud technologies. Collaborate with cross-functional teams to enhance client engagement and deliver innovative solutions th...
2 weeks ago
Forward Deployed Engineer (FDE) L3
$125K - $277K *
Unlock the potential of AI-driven solutions by leading architectural design, enhancing client engagement, and fostering collaboration across teams to deliver innovative software applications and best...
2 weeks ago
$110K - $130K *
Drive technical assurance and due diligence for high-density data center infrastructure. Assess systems, validate designs, and collaborate with specialists to ensure operational readiness and reliabil...
1 week ago
$80K - $160K *
Join a dynamic team to streamline DevOps processes, enhancing CI/CD pipelines and automating deployments. Collaborate with developers and operations to ensure seamless integration and customer satisfa...
Yesterday
$92K - $162K *
Drive the charge in bridging customer needs with engineering teams, ensuring software solutions meet mission requirements across diverse projects in marine transportation and defense...
Yesterday
$80K - $160K *
Drive seamless integration and deployment processes by collaborating with development teams, automating workflows, and enhancing customer support for DevOps tools, ensuring efficient application lifec...
Yesterday
$110K - $130K *
Unlock potential by designing and implementing analytics solutions using Azure technologies. Collaborate with teams to enhance data engineering, support cloud development, and lead best practices in a...
2 weeks ago
Senior Software Engineer, Operating Systems
$185K - $210K *
Innovate and develop robust software for autonomous spacecraft operations, tackling complex challenges in a dynamic environment. Collaborate with cross-functional teams to architect and implement miss...
1 week ago
$82K - $128K *
Shape the future of executive support by providing elite tech assistance to senior leaders, ensuring seamless operation across multiple environments. This role demands proactive solutions and expert p...
4 weeks ago
$90K - $110K *
Drive innovative technology solutions by designing and implementing projects across Microsoft and Mac environments. Collaborate with teams to deliver reliable outcomes while leveraging AI and automati...
6 days ago
$125K - $149K *
Unlock potential by leading commissioning and testing for electrical power systems. Collaborate with teams to ensure operational excellence, technical quality, and customer satisfaction while troubles...
6 days ago
Sr Staff Endpoint Systems Engineer
$141K - $236K *
Lead the charge in defining technical standards for secure, scalable Windows and macOS endpoints. Mentor engineers, manage projects, and collaborate with cross-functional teams to ensure compliance an...
Reposted 3 weeks ago
Senior Principal Electrical Engineering Technologist
$199K - $258K *
Oversee the electrical architecture and strategy for next-gen laptop platforms, guiding teams through product development phases while driving innovation and ensuring alignment with business objective...
Reposted 1 week ago
$99K - $116K *
Drive innovation by developing and maintaining COBOL applications on IBM z/OS. Collaborate with teams to enhance CI/CD pipelines and automate processes, ensuring efficient code management and deployme...
1 week ago
Linux System Engineer, Level 3
$95K - $115K *
Optimize mission-critical systems through the entire engineering lifecycle. Collaborate with a focused team to manage Linux environments, troubleshoot issues, and develop essential documentation for s...
Yesterday
Linux System Engineer, Level 3
$110K - $130K *
Support mission-critical systems through the engineering lifecycle, collaborating with a focused team to manage Linux environments, troubleshoot issues, and develop documentation, ensuring seamless in...
Yesterday
Security and Operations Engineer
$86K - $198K *
Transform security operations by enhancing cloud infrastructure, automating security processes, and collaborating with cross-functional teams to ensure robust protection and compliance against emergin...
1 week ago
$95K - $137K *
Lead the charge in transforming IT support through automation and AI, enhancing employee experience and operational efficiency while proactively addressing recurring issues and optimizing helpdesk wor...
1 week ago
$100K - $120K *
Shape the future of server technology by leading technical collateral development, defining benchmarks, and creating proof of concepts. Collaborate with product managers and engineers to enhance produ...
1 week ago
$100K - $120K *
Drive innovation in server technology as a System Engineer, leading technical collateral development and creating benchmarks. Collaborate with product teams to enhance product differentiation through...
1 week ago
Development Lead (Development Integration & Platform Engineering)
$109K - $143K *
Champion the design and delivery of enterprise integration solutions, leading technical teams in MuleSoft, Java, and CI/CD automation. Collaborate with cross-functional teams to ensure scalable, secur...
5 days ago
Senior Forward Deployed Engineer (FDE)
$170K - $205K *
Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...
1 week ago
$80K - $95K *
Join a dynamic team as you provide essential support and troubleshooting for clients, managing technical issues across various platforms and technologies while ensuring effective communication and doc...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.