Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$110K - $130K *

Transform platform operations as a ServiceNow Developer, leading design, configuration, and migration efforts. Collaborate with stakeholders to enhance user experience and drive adoption through innov...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$77K - $132K *

Lead the charge in field-based commissioning and troubleshooting of power distribution systems. Collaborate with customers and teams nationwide to ensure reliable performance across diverse industrial...

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Optimize lab infrastructure by supporting servers, networks, and security. Engage in troubleshooting and maintenance to ensure system performance and availability in a dynamic hybrid environment...

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$70K - $95K *

Develop your skills in software support by resolving equipment application issues, assisting field engineers, and enhancing customer satisfaction through effective troubleshooting and documentation pr...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Accelerate progress at resolving software application issues while providing customer support and analysis. Collaborate with field engineers to enhance product knowledge and ensure effective software...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$69K - $104K *

Join a team that's dedicated to providing exceptional technical support for broadband and networking products. Collaborate with engineering teams to resolve customer issues and enhance user experience...

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the charge in delivering flawless live events and broadcast productions. As a technical expert, you'll design, support, and operate AV systems, ensuring seamless experiences for high-profile exec...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform your career by ensuring the reliability and performance of mission-critical applications. Collaborate with global teams to drive operational excellence and enhance automation across a divers...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $130K *

Join a team that's dedicated to enhancing global financial markets by ensuring the reliability and performance of mission-critical applications. Leverage SRE principles to drive operational excellence...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock your potential as you ensure the reliability and performance of mission-critical applications, driving operational excellence and automation across a diverse portfolio in a dynamic, collaborati...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$60K - $135K *

Shape innovative AI solutions by collaborating with clients and teams to design, test, and deploy cutting-edge software. Leverage your expertise to tackle complex business challenges and drive measura...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$73K - $90K *

Join a dynamic IT team as a senior help desk member, providing escalated support, managing service levels, and enhancing user experience through effective IT service management and mentoring of junior...

Surrey, BCIn-Person

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$71K - $118K *

Support our team by providing expert installation and troubleshooting for end-user devices, ensuring seamless operation of VOIP phones, printers, and more. Contribute to modernization projects and mai...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $160K *

Elevate your career by building and owning the infrastructure that drives our software lifecycle. You'll design, implement, and maintain systems that enhance developer velocity and ensure production r...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $180K *

Architect innovative datacenter solutions, optimizing AI infrastructure and performance. Collaborate with high-profile clients to enhance power and thermal management, driving advancements in liquid c...

4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$160K - $190K *

Champion innovation in large-scale AI infrastructure by optimizing solutions for high-profile customers. Drive architecture from server to data center, focusing on power efficiency and advanced coolin...

5 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$72K - $108K *

Join a dynamic team to tackle complex technical challenges and enhance client success. Leverage your expertise in IT operations and client support to deliver innovative solutions and exceptional servi...

Waterloo, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engineer innovative VDI solutions while leading cross-functional teams to optimize performance and enhance user experience in enterprise environments. Drive continuous improvements and ensure complian...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Transform cloud infrastructure by building, improving, and automating scalable solutions. Collaborate with development teams to enhance performance, reliability, and security in a dynamic environment...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock the potential of embedded systems by analyzing and extracting critical data from automotive firmware. Collaborate with a dynamic team to develop forensic tools that enhance vehicle system inves...

2 days ago

  •   Less than 5 years exp.  •   Staffing

$102K - $202K *

Lead the charge in enhancing the Microsoft Advertising Platform by leveraging your technical expertise and customer insights to drive automation, improve service reliability, and foster cross-function...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$59K - $122K *

Advance your career by providing Tier II desktop support and managing IT equipment logistics. Collaborate with teams to ensure timely resolutions and maintain high standards in hardware configuration...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Contribute to the operational excellence of data centers across multiple regions. Lead a dedicated team in maintaining high standards of service delivery, ensuring safety and efficiency while fosterin...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Join a team that's focused on deploying and managing Windows 11 upgrades through SCCM. You'll develop task sequences, troubleshoot issues, and ensure seamless device migrations while collaborating wit...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Drive your career with a dynamic team focused on developing innovative applications. Collaborate on cutting-edge technologies and Agile methodologies to deliver scalable solutions that meet complex bu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.