Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$110K - $130K *
Innovate by blending systems engineering, development, and DevOps to enhance cloud infrastructure reliability, automate deployment, and ensure seamless cross-team collaboration for efficient applicati...
4 weeks ago
Lab Technician & Test Engineer
$86K - $198K *
Join a team that's dedicated to maintaining mission-ready aircraft by troubleshooting and repairing custom electronics. Collaborate with engineers to enhance equipment reliability while utilizing adva...
1 week ago
$150K - $175K *
Drive innovation in our corporate technology environment by designing, automating, and securing cloud infrastructure, identity management, and core IT services while collaborating with cross-functiona...
2 weeks ago
$82K - $100K *
Empower mission success by providing advanced technical support for IT systems. Handle escalated issues, troubleshoot complex problems, and ensure compliance with federal standards while enhancing ser...
6 days ago
$82K - $100K *
Deliver advanced technical support for classified and unclassified IT environments, ensuring minimal disruption to mission operations. Collaborate with teams to troubleshoot complex issues and enhance...
6 days ago
DevOps Engineer (Hybrid) - 30706
$137K - $185K *
Join a team that's pioneering innovative DevOps solutions, automating deployment processes, and enhancing infrastructure reliability. Collaborate with dynamic teams to ensure scalable services in a hy...
1 week ago
$112K - $145K *
Tackle system-level performance engineering using AI to optimize next-gen PC platforms. Collaborate with engineers to enhance performance, power efficiency, and thermal optimization while developing a...
Reposted yesterday
Microsoft System Center Configuration Manager Engineer II
$80K - $95K *
Drive the design and management of desktop environments, focusing on application packaging, OS deployments, and security patching. Collaborate on SCCM strategies and provide advanced technical support...
2 weeks ago
$80K - $95K *
Explore technical solutions and support for chemical and gas delivery systems. Engage with customers and teams to ensure optimal equipment performance through installation, troubleshooting, and expert...
4 days ago
Sr. Manager, Digital Workplace Solutions Delivery
$120K - $145K *
Manage and oversee customer programs and service delivery governance for Digital Workplace Solutions, ensuring operational excellence and high-quality service across North America while driving custom...
3 weeks ago
Software Support Subject Matter Expert (SME)
$80K - $100K *
Lead the charge in providing technical configuration management support, ensuring software integrity and consistency across multiple projects. Collaborate with teams to document testing results and fa...
2 days ago
Manager - CX Microsoft Engineering
$150K - $225K *
Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...
5 days ago
$100K - $120K *
Drive innovative solutions as a Software Engineer, collaborating within an Agile Scrum team to analyze data, develop algorithms, and enhance missile threat prediction capabilities. Your expertise will...
1 week ago
$100K - $120K *
Elevate your career as a Software Engineer, supporting critical testing and integration tasks for advanced microprocessor systems. Collaborate on software testing, scripting, and hardware/software int...
2 weeks ago
Technical Instructor/Courseware Developer
$80K - $100K *
Develop and deliver engaging training materials and sessions, enhancing customer understanding of product offerings while collaborating with cross-functional teams for continuous improvement and effec...
Reposted yesterday
System/Network Administrator Level 2
$80K - $95K *
Elevate your career by supporting IT systems management and operations. Engage in problem resolution and performance enhancements across various platforms, ensuring reliability and efficiency within o...
Reposted 2 days ago
Sr. Server Operating System Engineer - TS/SCI
$110K - $130K *
Lead the design and integration of enterprise server architectures, ensuring optimal performance and security across Windows and Linux environments while collaborating with cross-functional teams to m...
2 weeks ago
$95K - $115K *
Empower enterprise customers through expert support, incident management, and strategic collaboration, ensuring system stability and compliance while driving operational excellence and continuous impr...
Reposted 3 weeks ago
$80K - $95K *
Elevate your career by driving reliability and maintenance programs for cutting-edge robotics. Collaborate cross-functionally to analyze failures, develop preventative strategies, and ensure optimal f...
1 week ago
System Development Engineer I, Enterprise Productivity
$99K - $160K *
Join a team that's dedicated to enhancing system reliability and efficiency. You'll design, automate, and troubleshoot systems, ensuring operational excellence while collaborating with peers to improv...
2 weeks ago
Commercial & Business Services Deployment Engineer
$78K - $117K *
Manage the end-to-end coordination of network engineering projects, ensuring seamless deployment and integration of Commercial Edge Gateway and Cell Backhaul MSC systems across national and regional i...
1 week ago
Systems Administrator/Hardware Technician
$80K - $95K *
Support and maintain IT systems and specialized hardware for U.S. State Department passport operations. Collaborate with teams to troubleshoot, install, and ensure optimal performance of desktop and s...
5 days ago
Sr. Unified Comms Engineer - Federal Customer
$120K - $145K *
Empower mission success by engineering and enhancing unified communications platforms, ensuring seamless voice and collaboration for secure operations. Drive troubleshooting, support implementation, a...
Reposted 1 week ago
IT Deployment Manager Southfield MI
$80K - $95K *
Lead the charge in managing deployment projects, ensuring timely execution and quality delivery while fostering strong client relationships and team collaboration across multiple locations...
1 week ago
$110K - $130K *
Optimize server production operations by leading testing and validation efforts. Collaborate with cross-functional teams to ensure high-quality output and process efficiency, aligning with global manu...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.