Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$114K - $190K *

Join a team that's dedicated to enhancing network security and performance. Leverage your expertise in advanced networking technologies to troubleshoot, design, and implement solutions while providing...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $190K *

Unlock potential by integrating advanced network solutions and security protocols. Collaborate with a global team to troubleshoot and support complex systems, ensuring seamless connectivity across div...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$64K - $128K *

Unlock your potential as you support Linux systems and logistics operations in a dynamic environment. This hybrid role requires hands-on IT support and efficient management of technology assets, ensur...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$64K - $128K *

Execute hands-on Linux IT support and logistics operations in a dynamic environment. Collaborate with teams to manage technology assets, ensuring efficient operations that support mission-critical act...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$73K - $89K *

Unlock potential by providing advanced IT support and resolving complex incidents. Collaborate with cross-functional teams to enhance service delivery and improve user experience across local and glob...

Brampton, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$128K - $214K *

Lead the charge in enhancing enterprise infrastructure capabilities, collaborating with teams to implement advanced IT solutions, ensuring security and compliance across diverse environments while opt...

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Drive innovation by leading the design and implementation of modern endpoint management solutions, focusing on Microsoft Intune. Collaborate across teams to enhance security and user experience while...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$102K - $129K *

Lead the charge in providing L2 support for Security Operations Centers applications, ensuring platform stability through troubleshooting, incident management, and proactive system health checks acros...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Champion cloud operations by developing automation solutions and managing support tickets. Leverage expertise in AWS, GCP, and Generative AI to enhance efficiency and troubleshoot issues in a dynamic...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Champion mission-critical IT systems by operating, maintaining, and optimizing complex environments. Collaborate with technical teams to ensure reliability and mission readiness while providing Tier 1...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$60K - $100K *

Lead the charge in providing advanced technical support for microcomputers and related equipment. Oversee installations, repairs, and user training while staying updated on industry advancements. Supe...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Elevate your career by solving complex technical challenges while fostering strong client relationships. Join a dynamic team focused on Linux, Open Source, and DevOps solutions, delivering exceptional...

Ottawa, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Innovate with us as you tackle complex Linux systems challenges, enhance client infrastructure, and drive solutions in a fully remote environment. Join a collaborative team dedicated to continuous lea...

Edmonton, ABIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's enhancing enterprise endpoint infrastructure across on-premises and cloud environments. Leverage your expertise in Windows systems to drive modernization, security improvements, and...

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Explore innovative software solutions in a dynamic engineering environment, collaborating with a dedicated team to drive client success and enhance technical skills. Embrace a culture focused on probl...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $106K *

Join a dynamic team as a Technical Support Engineer, bridging support and engineering. Tackle complex issues, enhance customer satisfaction, and drive improvements in application performance while uti...

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$140K - $165K *

Transform virtual desktop infrastructure by engineering, administering, and optimizing VDI solutions. Collaborate with teams to resolve complex issues, enhance security, and ensure reliable service de...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Champion service excellence by leading a dynamic support team, driving performance improvements, and leveraging data insights to enhance client experiences and operational efficiency in a fast-paced e...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$106K - $150K *

Unlock potential by providing expert operational support for Windows environments. Manage complex incidents, ensure service availability, and collaborate across teams to enhance customer experiences i...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$74K - $90K *

Lead the charge in delivering IT support for system operations, ensuring efficient resolution of end-user issues while collaborating with cross-functional teams to meet performance goals. Engage in ha...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Unlock potential by providing expert data management and systems analysis support. Collaborate with stakeholders to enhance tools and processes, ensuring data quality and operational efficiency in a d...

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$158K - $225K *

Grow your career with an influential role in systems engineering and program management. Provide expert guidance throughout the acquisition lifecycle, engaging with diverse teams to ensure successful...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K *

Champion optimal building operations by maintaining and repairing mechanical, electrical, and plumbing systems. Collaborate with teams to ensure compliance and efficiency while enhancing your skills i...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$120K - $145K *

Drive the architecture and automation of core IT systems, ensuring reliability and security. Collaborate with cross-functional teams to enhance productivity and support executives in a fast-paced envi...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$108K - $130K *

Analyze complex Medicaid data and provide advanced technical support for SAS solutions. Collaborate with stakeholders to optimize usage, resolve issues, and enhance analytics capabilities, driving imp...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.