Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$52K - $108K *
Champion safe and efficient depot operations by performing maintenance, inspections, and testing on diving life-support equipment and marine systems. Support RDT&E efforts and ensure quality assurance...
4 days ago
$80K - $90K *
Join a dynamic team as a Technology Support Analyst, providing essential tech support across software, hardware, and network services. Collaborate with local and central resources to ensure high-quali...
1 week ago
$80K - $95K *
Drive efficient IT operations by providing Tier I and II support, managing UNIX and Windows systems, and ensuring seamless communication with management and clients. Enhance system reliability and per...
2 weeks ago
$80K - $95K *
Champion operational excellence by providing expert support for productivity tools like Jira and ServiceNow. Leverage your technical skills to diagnose issues, provision accounts, and configure applic...
1 week ago
$112K - $257K *
Elevate mission-critical infrastructure by implementing and automating robust network and systems solutions across multi-cloud and on-premises environments, ensuring compliance and standardization whi...
4 days ago
$90K *
Transform IT infrastructure by developing full-stack applications and managing databases. Collaborate with stakeholders to enhance processes, conduct testing, and implement new systems while ensuring...
2 weeks ago
$90K - $110K *
Pioneer the advancement of server technologies by developing benchmarks, managing technical collateral, and presenting thought leadership. Collaborate with product teams to create impactful solutions...
Reposted yesterday
Integration Support / Break Fix Engineer - Chantilly, VA - TS/SCI clearance
$80K - $95K *
Transform mission-critical systems through hands-on integration and support. Collaborate with engineering teams to troubleshoot and maintain operational readiness in a secure environment, ensuring sea...
Reposted yesterday
$88K - $105K *
Lead the charge in enterprise patch management and vulnerability remediation, ensuring security and compliance across all managed systems. Collaborate with IT teams to enhance operational integrity an...
6 days ago
$110K - $130K *
Shape the future by leading systems engineering efforts across all lifecycle stages, ensuring seamless integration and performance of complex systems while translating customer needs into effective so...
6 days ago
Service Desk Technician (Journeyman)
$59K - $122K *
Join a team that's dedicated to delivering exceptional Tier I IT support, troubleshooting, and customer service. Collaborate with technical teams to resolve issues efficiently while maintaining high s...
1 week ago
$77K - $176K *
Collaborate with cross-functional teams to design and develop high-performance front-end interfaces for AI applications, ensuring responsive and user-friendly experiences that visualize complex data a...
Today
$86K - $198K *
Drive innovation as a full-stack developer, crafting end-to-end solutions in an agile environment. Collaborate with teams to tackle complex challenges and enhance systems, ensuring they meet current a...
3 days ago
$69K - $158K *
Help us shape innovative software solutions as a full stack developer, tackling complex challenges and delivering end-to-end applications in a dynamic environment. Your expertise will drive system imp...
Reposted 1 week ago
$69K - $158K *
Engineer innovative solutions as a full stack developer, tackling complex challenges with cutting-edge technologies. Collaborate in an agile environment to create impactful software from concept to pr...
1 week ago
$69K - $158K *
Engineer innovative full stack solutions, transforming complex challenges into user-friendly applications. Collaborate in an agile environment to enhance system architecture and deliver impactful soft...
1 week ago
$80K - $95K *
Support system operations by administering servers and user accounts, ensuring system readiness, and performing upgrades. Monitor performance and manage access controls while maintaining security prot...
2 days ago
$88K - $105K *
Unlock potential by serving as a trusted technology advisor, aligning client IT strategies with business goals. Collaborate across teams to enhance security, scalability, and operational efficiency wh...
1 week ago
$120K - $160K *
Join a team that's modernizing mission-critical DoD infrastructure and applications. Leverage your extensive systems engineering expertise to drive innovative solutions, collaborate with stakeholders...
1 week ago
$135K - $145K *
Elevate our mission by leveraging your expertise in Linux systems to support and optimize enterprise solutions, ensuring high performance and reliability in sophisticated environments through automati...
Reposted 3 weeks ago
$90K - $110K *
Support technical excellence by providing expert guidance on fixed retail scanner solutions, ensuring seamless integration and performance optimization throughout the product lifecycle while collabora...
2 weeks ago
Software Engineer, Operating Systems
$110K - $130K *
Unlock innovative solutions as you design and develop mission-critical software for spacecraft, collaborating across teams to enhance autonomous systems and ensure reliable operations throughout every...
1 week ago
DevOps Engineer - Network Infrastructure (DNS, DHCP, IPAM)
$100K - $120K *
Unlock potential by driving DevOps practices in network infrastructure, focusing on DNS, DHCP, and IPAM. Collaborate to enhance software delivery, automate processes, and ensure security and reliabili...
2 weeks ago
$95K - $115K *
Drive the employee technology experience by managing device readiness, support, and compliance for Windows and macOS systems. Collaborate with teams to enhance service delivery and mentor junior staff...
Yesterday
$110K - $130K *
Champion innovation by leading a skilled DevOps team to design, implement, and optimize hybrid infrastructure solutions, enhancing automation and reliability while mentoring engineers and collaboratin...
Today
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.