Customer Success Manager Jobs in Waltham, MA

Drive change management excellence in a large-scale federal mission, overseeing change governance, guiding cross-functional teams, and ensuring compliance with ITIL processes for effective technical t...

Join a team that's dedicated to enhancing Salesforce efficiency and user experience. This hands-on role involves operational support, data integrity management, and reporting to drive the success of o...

Champion the execution of multi-channel CRM campaigns, leading a team to deliver high-quality customer communications while ensuring operational excellence and strategic alignment with business goals...

Oversee care management operations, providing guidance and support to clinical staff while ensuring adherence to standards and quality care. You will collaborate interdepartmentally and improve operat...

Drive product marketing success by collaborating with cross-functional teams to craft compelling messaging and content that enhances sales enablement and positions our solutions as market leaders acro...

Take ownership of presales solutions, driving sales cycles through expertise in NPS and CX. Serve as a trusted advisor while managing strategic accounts post-sale to ensure customer success and long-t...

Lead complex presales cycles as a trusted technical advisor, leveraging NPS and CX expertise. Manage strategic accounts post-sale, ensuring long-term success and growth while collaborating with sales...

Join a team that's shaping the future of CRM solutions. In this role, leverage your expertise to define functional requirements, manage project execution, and ensure client satisfaction across various...

Drive customer expansion by optimizing user experiences and workflows. Collaborate across teams to enhance product offerings, utilizing data to implement changes that increase revenue while ensuring s...

Optimize IT operations by managing installations, maintenance, and security for hardware and applications. Ensure efficiency and compliance while supporting mission-critical systems to enhance perform...

Drive impactful customer success initiatives in Financial Services, crafting transformative strategies that align with enterprise goals. Collaborate with CxO-level stakeholders, utilizing a human-cent...

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...

Innovate efficient lifecycle automation and lead management processes, optimizing collaboration across CRM platforms to enhance lead flow and marketing effectiveness, driving scalable growth initiativ...

Champion workforce development by building employer relationships and advancing communities through certification. Drive adoption of WorkKeys products while connecting stakeholders for economic impact...

Drive community development initiatives by building partnerships and expanding workforce readiness frameworks. Leverage employer relationships to enhance economic impact across regions while fostering...

Take ownership of driving Mid-Market revenue and leading a team of AEs to secure new business and expand existing accounts, while collaborating cross-functionally to enhance customer success and suppo...

Join a team that's driving revenue growth by developing relationships and uncovering new business opportunities in the legal and SaaS sectors. Utilize your strategic skills to lead commercial efforts...

Unlock potential by owning the sales lifecycle of our innovative CRM, driving acquisitions and expansions in the housing sector through technical expertise and consultative discovery, while influencin...

Shape the future of clinical operations by driving research milestones and executing clinical studies. Collaborate within cross-functional teams to manage critical documentation, compliance, and site...

Oversee operational execution of clinical studies, ensuring compliance and driving core milestones from study design to closeout while collaborating with cross-functional teams to achieve successful o...

Unlock potential by driving enterprise sales strategies and developing meaningful relationships. Collaborate with cross-functional teams to expand customer accounts and exceed sales targets in a dynam...

Optimize the Enterprise Customer Success team across AMER, enhancing customer retention, satisfaction, and outcomes for large global clients while driving strategy in collaboration with cross-function...

Champion strategic sales initiatives within healthcare accounts, driving innovation through client engagement. Foster long-term partnerships, understand complex data solutions, and exceed sales target...

Lead the charge in building a robust pipeline through strategic outbound and partner engagement. You'll develop the BDR team, design systems for success, and drive growth while collaborating across de...

Take ownership of a top-tier data engineering team, driving technical leadership and operational excellence in data infrastructure design and development while ensuring scalability and reliability acr...