Customer Success Manager Jobs in Newton, MA

Transform customer experiences by driving onboarding, adoption, and success. Build strong relationships and align on strategies to enhance product value, ensuring satisfaction and retention while coll...

Drive project success by collaborating with clients and engineers to implement AI infrastructure, ensuring alignment with client needs while managing technical requirements and project visibility...

Accelerate growth and retention at Lantern by leading provider engagement strategies and operational initiatives. Drive team development, enhance performance management, and integrate AI solutions to...

Empower customer success through Gainsight administration, Salesforce expertise, and project leadership. Shape technology solutions by collaborating with stakeholders to optimize processes and enhance...

Drive customer success excellence by leading a high-performing team focused on retention, growth, and strategic initiatives in a fast-paced, high-growth SaaS environment. Cultivate relationships that...

Transform the lifecycle marketing landscape by driving engagement and retention strategies for cancer patients through innovative digital channels. Collaborate across teams to enhance user experiences...

Manage implementation processes, leading multiple customer launches, and drive improvements in project efficiency and customer satisfaction. Collaborate with cross-functional teams to ensure timely, h...

Drive client success by building strategic partnerships within complex healthcare organizations. Utilize your expertise to enhance client engagement, improve outcomes, and foster long-term collaborati...

Transform the customer success landscape for health plans by leading a high-performing team that drives satisfaction, retention, and measurable impact through innovative strategies and strong partners...

Join a team that's dedicated to enhancing customer success through strong relationships and strategic account management, driving product adoption and retention for leading companies. Bring your solut...

Elevate and institutionalize a global Services Excellence organization; define operating models, governance frameworks, and performance metrics to drive scalability, profitability, and exceptional cus...

Lead the charge in enhancing lifecycle marketing operations by leveraging CRM expertise, streamlining processes, and fostering collaboration across teams to drive user engagement and personalization i...

Optimize customer lifecycle transformation initiatives and drive strategic growth. Collaborate across multiple functions to build a cohesive framework that supports the scaling of Managed Services Pro...

Transform the customer journey by leading post-sales operations, driving AI initiatives, and enhancing retention and growth for over 9,000 clients in a dynamic, fast-paced environment focused on excep...

Champion revenue growth by building strategic partnerships within agencies and consulting firms. Take ownership of pipeline, driving direct sales and co-selling initiatives while collaborating across...

Join a team that's redefining data integration strategies, leading a skilled group of engineers to deliver seamless solutions across the organization while driving continuous improvement and stakehold...

Champion efficiency by leading seamless implementation projects for new providers, ensuring timely launches and high-quality customer satisfaction through cross-functional collaboration and process im...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Engage with Managed Services clients to drive retention, enhance service adoption, and foster long-term relationships, acting as a trusted advisor to ensure alignment with client objectives and operat...

Engage with clients by nurturing relationships, identifying growth opportunities, and providing exceptional support. Leverage your expertise in account management to drive customer satisfaction and re...

Tackle strategic enterprise relationships by driving revenue growth, mastering customer insights, and leveraging internal resources to align solutions. Cultivate trust and foster long-term success thr...

Shape industry relationships by leveraging your strategic acumen to drive engagement and revenue growth for key rightsholder organizations, focusing on scholarly communications and AI solutions while...

Advance your leadership in delivering complex SaaS programs that reshape insurance technology. Engage deeply in execution, ensuring exceptional results through a hands-on approach while driving client...

Transform strategic accounts and drive growth by building relationships with C-suite executives. Oversee renewals and explore upsell opportunities while collaborating across departments to ensure clie...

Champion client partnerships by leveraging strategic insights and data to drive business growth, aligning solutions with partners' objectives while facilitating transformative outcomes for stakeholder...