Customer Success Manager Jobs in Needham, MA

Advance client success by managing strategic relationships, ensuring retention and growth. Utilize account planning and mentoring to drive engagement and value across complex client organizations, inf...

Transform customer success outcomes by leading a team of engineers to drive value, improve resilience, and expand adoption through strategic planning and hands-on execution in cloud and data protectio...

Partner with us to enhance client onboarding and support through strategic leadership, process optimization, and cross-functional collaboration, ensuring every client experiences exceptional service a...

Elevate customer success by ensuring the technical health and alignment of strategic accounts. Serve as the primary technical advisor, driving adoption of solutions while managing multi-stakeholder pr...

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

Drive transformative initiatives for enterprise accounts, ensuring strategic customer success. Lead comprehensive value-focused engagement to foster deep business relationships and achieve measurable...

Empower the customer success strategy for our organization by engaging key clients, leading program design, and optimizing performance metrics. Drive growth initiatives and influence high-level strate...

Join a team that's redefining customer success, influencing strategy and relationships to enhance client retention and growth, while optimizing performance across the organization and nurturing key cl...

Accelerate progress at client retention and growth through strategic leadership. Drive results by fostering a high-performing team, aligning account strategies, and cultivating strong client relations...

Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...

Pioneer client success by managing enterprise-level accounts. Develop strong relationships, optimize business processes, and leverage financial knowledge to drive retention and expansion while ensurin...

Grow strategic account relationships and revenue through consultative sales. Develop account plans, coordinate resources, and ensure customer satisfaction while analyzing trends to drive business impr...

Lead the charge in transforming Tonal's healthcare partnerships. Manage key accounts, develop the commercial playbook, and build a high-performing success team to drive growth and clinical excellence...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Join us to lead a high-performing team of Client Success Managers, empowering client relationships and driving service excellence. This role blends strategic oversight and operational management to en...

Elevate customer outcomes with your expertise as a Senior Customer Success Engineer. Drive onboarding, adoption, and technical success in data security and AI governance while collaborating closely wi...

Join a team that supports customer relationships, enhances service quality, and drives compliance and diversity recruiting success, ensuring clients maximize their AJE experience through effective com...

Unlock potential by leading impactful lifecycle marketing strategies that enhance user engagement and retention across multiple channels. Collaborate effectively with cross-functional teams to drive d...

Support customers at every stage of their journey, fostering relationships that enhance satisfaction, retention, and growth while ensuring they maximize their investment in our solutions through proac...

Lead complex software implementations for diverse clients, empowering teams through strategic advisory, expert facilitation, and impactful adoption strategies. Foster relationships across organization...

Drive referral growth by building strong relationships with specialty pharmacy partners. Own and execute targeted strategies for account performance, optimizing workflows and enhancing partner engagem...

Partner with us to cultivate relationships and drive product adoption by delivering strategic account management, business insights, and tailored solutions that maximize customer value and ensure succ...

Engage with partners to drive success in advanced transportation systems, building lasting relationships while owning a strategic portfolio's outcomes and fostering service growth through data-driven...

Develop relationships with enterprise customers to drive value realization through effective cybersecurity solutions. Collaborate with internal teams to enhance platform adoption and improve customer...

Champion customer success by maintaining and expanding relationships with key accounts. Lead strategic account planning and deliver tailored solutions to meet clients' evolving needs while driving ove...