Customer Success Manager Jobs in Cambridge, MA

The Associate Customer Success Manager at Five9 will act as a trusted partner for customers, addressing their issues and providing effective solutions. This role involves collaborating with cross-func...

Accelerate client success by managing relationships, driving growth, and developing strategic insights with a diverse portfolio of clients across fintech and enterprise sectors to achieve mutual succe...

Empower enterprise customers by driving adoption, success, and expansion through strategic partnerships. Leverage your expertise to deliver value and enhance customer relationships while managing high...

Optimize client relationships by leading a team of Account Managers to ensure satisfaction, drive contract renewals, and expand business opportunities for top Pharmaceutical and Agency clients through...

Elevate customer success by building strong relationships, driving strategic plans, and ensuring growth for Market Access clients. Leverage industry expertise to enhance experiences and foster collabo...

Drive customer success by fostering relationships, enhancing product adoption, and ensuring satisfaction. Serve as a trusted advisor to clients, working with cross-functional teams to achieve business...

Transform customer experiences by managing enterprise accounts, driving satisfaction, and enhancing growth. Collaborate cross-functionally to deliver strategies that improve retention, expand business...

Champion relationships at the executive level, guiding enterprise accounts strategically while developing client success managers. Drive commercial outcomes and orchestrate team efforts to ensure impa...

Elevate client relationships as you manage a diverse portfolio, drive engagement, and achieve clinical outcomes. You'll collaborate proactively to enhance service offerings while ensuring client satis...

Manage the renewal process for partner channels, focusing on revenue protection and partner health. Collaborate with stakeholders to drive adoption, mitigate risks, and ensure high retention rates acr...

Accelerate your career by diving into customer success operations, mastering product insights, supporting implementation efforts, and enhancing user experiences through detailed analysis and cross-tea...

Empower enterprise customers by managing a diverse portfolio, driving product value, and fostering senior-level relationships. Utilize problem-solving skills and data analysis to enhance customer expe...

Join a dynamic team leading customer success initiatives, driving onboarding, adoption, and retention for K-12 solutions. Collaborate cross-functionally to ensure impactful experiences and achieve lon...

Champion the client experience by driving account growth, retention, and strategic relationships. Collaborate with stakeholders to ensure success and provide insights that enhance product offerings an...

Join us to drive customer success through strategic partnerships, maximizing value and revenue for a portfolio of accounting firms. Leverage data insights to enhance productivity, profitability, and r...

Transform customer goals into measurable success outcomes by leading strategic discussions, driving skills-based workforce transformation, and leveraging data insights to enhance business performance...

Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...

Collaborate to build an AI-enabled Customer Success framework, transforming workflows through innovative solutions, data integration, and automation. Drive improvements across lifecycle management, in...

Build innovative AI-driven workflows and automation to enhance Customer Success operations. Collaborate cross-functionally to streamline processes and improve efficiency, directly impacting customer e...

Join a dynamic team as a strategic partner for major financial services clients, driving business outcomes and fostering key relationships. Collaborate closely with internal teams to enhance client su...

Unlock potential by guiding enterprise customers through their DevSecOps journey, delivering value from security solutions, and fostering strong relationships with engineering and security teams to dr...

Join a dynamic team that enhances customer revenue through expert guidance in product integration and support. Collaborate with clients to optimize their experience, ensuring success with our cutting...

The Contract Customer Success Specialist will play a vital role in converting signed partnerships into active ones, driving revenue and donations for nonprofit partners. This position involves project...

Transform customer experiences by driving product adoption and managing key accounts. Collaborate across teams, conduct executive reviews, and lead change management initiatives to enhance value and r...

Join our team to drive customer success by becoming a strategic partner, guiding clients through onboarding to renewal while ensuring they achieve their business goals through effective platform utili...