Customer Success Manager Jobs in Cambridge, MA

Accelerate growth by driving customer acquisition and nurturing existing relationships with global pharma and biotech companies, contributing to sales targets through strategic collaboration and exper...

Shape impactful client relationships by managing seamless implementations, utilizing advanced technologies to personalize email and mobile experiences, while collaborating across teams to achieve clie...

Drive innovative customer education strategy, designing impactful learning programs that cater distinctly to Enterprise and SMB needs, enhancing customer success across all product lines through scala...

Champion product innovation by leading cross-functional teams to develop impactful solutions for a hardware-enabled software platform, enhancing user experiences and driving community success through...

Lead and manage a high-performing claims team, ensuring effective operations and client relations while driving continuous improvement in Long Term Disability claims management...

Lead the Customer Success strategy to drive loyalty, retention, and growth. Foster a customer-centric culture, deliver exceptional experiences, and ensure measurable value for clients while building r...

Transform data ingestion processes into a streamlined, scalable engine, enhancing user experience and operational efficiency. Collaborate closely with cross-functional teams to tackle complex data cha...

Join us to lead an innovative product approach in Data Ingest, enhancing how we manage complex data systems while improving the user experience across a broad educational platform...

Lead the charge in patient engagement by managing outreach efforts while coaching a small team. With a mix of direct patient interaction and team leadership, drive enrollment targets and enhance the p...

Transform customer success strategies by engaging deeply with clients, driving tailored solutions in threat intelligence, incident response, and information security, while fostering strong relationsh...

Lead and manage technical projects, ensuring timely delivery while collaborating with cross-functional teams to achieve business objectives. Enhance processes and establish best practices for project...

Drive customer success by leading Enterprise clients through AP Automation and Procurement implementations, ensuring quick adoption of Ramp’s solutions. Guide process improvement and operational effic...

Elevate operational efficiency by managing customer service processes and team performance across global markets, ensuring revenue accuracy and enhancing customer experiences in a fast-evolving softwa...

Manage a portfolio of enterprise retail partners, driving advertising growth by onboarding, supporting campaign success, and fostering strong relationships to enhance product adoption and revenue acro...

Join a team that's redefining IoT solutions for mid-sized businesses. Drive impactful sales, build executive relationships, and navigate complex negotiations while contributing to a high-performance c...

Lead the charge in digital innovation, enhancing customer engagement and optimizing operational efficiency through strategic oversight and team leadership to drive business growth in a dynamic environ...

Partner with us to cultivate strategic relationships, drive sales growth, and exceed revenue goals in a dynamic, remote work environment focused on supporting corporate clients and enhancing their bus...

Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...

Shape the future of knowledge management by leading a dynamic team to enhance consulting insights. Drive strategic innovations and ensure seamless integration of knowledge assets across sectors and se...

Champion innovative knowledge management strategies to enhance our consulting teams' effectiveness. Lead a high-performing team and shape global knowledge practices, ensuring accessibility and collabo...

Pioneer effective Knowledge Management practices to enhance consulting insights, drive innovation, and lead a dynamic team. Collaborate globally to embed knowledge assets, streamline operations, and s...

Join a team that's driving strategic growth through partnerships with GSIs, MSPs, and VARs. This role combines relationship building, market strategy, and sales leadership to generate revenue and opti...

Shape successful outcomes by overseeing multiple concurrent eDiscovery projects, managing client relationships and ensuring timely, high-quality deliverables while collaborating with diverse teams to...

Drive strategic initiatives for untouched enterprise accounts, crafting entry strategies while enhancing live deals. Collaborate with executives to build significant value and deliver tangible results...

Shape the future of Care Operations by building essential SLAs, KPIs, and workflows. Lead a growing team and enhance collaboration with partners while optimizing operational performance and fostering...