Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$70K - $100K *

Unlock your potential by driving sales in your community, engaging customers face-to-face, and building lasting relationships. Enjoy uncapped earnings and independence while representing a leading bra...

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $100K *

Build your sales career by engaging with customers directly in their homes. Drive your success through performance-based earnings while representing a leading brand in high-speed internet services. En...

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $100K *

Unlock potential by engaging with customers in your community, driving sales, and building lasting relationships. This role offers independence, high earning potential, and the chance to make a signif...

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $100K *

Elevate your sales career by engaging with customers directly in their homes. Drive growth in your territory while enjoying uncapped earnings and comprehensive support. This role offers independence a...

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $150K *

Join a team that's driving sales in security solutions across diverse markets. You'll prospect, generate leads, and manage client relationships while achieving revenue goals in a dynamic, regional rol...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$89K - $171K *

Elevate your career by connecting with healthcare professionals, delivering clinical insights, and driving product utilization in a dynamic sales environment. Collaborate with teams to achieve sales t...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Shape the future of customer success in financial services by leading strategy, enhancing customer adoption, and fostering partnerships. Drive growth through a high-performing team while collaborating...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$175K - $210K *

Join a team that's redefining customer success in financial services. Lead strategic initiatives to enhance customer adoption, retention, and growth while developing a high-performing organization tha...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$106K - $151K *

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead a dynamic sales team in executing strategies for Environmental Services, driving growth and maximizing sales volume while fostering professional development and ensuring customer satisfaction acr...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$79K - $132K *

Engage with agencies to drive revenue growth, build relationships, and analyze market trends. Collaborate with leadership to identify opportunities and deliver training, ensuring effective communicati...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Join a team that's dedicated to enhancing client experiences through effective onboarding, training, and support. Collaborate across departments to ensure clients maximize their use of our platform wh...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$62K - $112K *

Engage with small businesses to sell tailored solutions through consultative inside sales. Drive growth by prospecting, converting decision-makers, and achieving sales targets in a dynamic environment...

Montreal, QCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Empower your career by managing a team of Mortgage Loan Originators, driving loan production, and fostering key referral relationships while ensuring compliance and enhancing customer experiences in a...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Join a team that's driving service sales growth by developing strategies, managing client relationships, and pursuing new business opportunities while collaborating with cross-functional teams to enha...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $250K *

Drive your career with a leading roofing company, closing pre-qualified sales appointments. Enjoy uncapped earnings, comprehensive training, and a supportive environment focused on your success and gr...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $250K *

Transform your sales career by closing pre-qualified in-home appointments. Enjoy uncapped earnings, comprehensive training, and a supportive environment that prioritizes your success. Focus on buildin...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $250K *

Inspire success by closing pre-qualified in-home sales appointments. Leverage a proven process with dedicated training and support, ensuring a streamlined experience for homeowners while maximizing yo...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $250K *

Transform the sales landscape by closing pre-qualified in-home appointments. Leverage a proven process to engage homeowners, diagnose needs, and deliver tailored solutions, all while enjoying uncapped...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $250K *

Unlock potential by leading in-home sales with pre-qualified appointments. Collaborate with a dedicated team to close deals efficiently, leveraging a proven process and ongoing coaching to maximize ea...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $250K *

Engage with homeowners to close sales in a streamlined process. Benefit from pre-qualified appointments and comprehensive training, focusing on rapport and control to maximize earnings without prospec...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $250K *

Unlock your potential by closing pre-qualified sales appointments with ease. Engage with homeowners, present tailored solutions, and enjoy a structured training program that empowers you to excel in a...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $250K *

Join a dynamic team where you’ll engage with homeowners, close sales, and drive your earnings with uncapped commissions. Benefit from pre-qualified leads and comprehensive training to excel in a rewar...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $250K *

Help us drive sales by closing pre-qualified in-home appointments with homeowners. Leverage our proven training and support to maximize your earnings in a dynamic, commission-based environment with no...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $250K *

Transform the sales landscape by engaging with pre-qualified homeowners, presenting tailored solutions, and closing deals in a streamlined process. Enjoy uncapped earnings and comprehensive training t...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.