Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $95K *

Join us in leading dining operations by developing innovative solutions that meet customer needs. Drive team performance, manage budgets, and ensure compliance while fostering strong client relationsh...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Optimize user experience by managing desktop support operations, ensuring effective hardware and software solutions. Lead a team to enhance productivity and performance metrics while coordinating inst...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $120K *

Drive pipeline growth in healthcare by engaging decision-makers through strategic outreach. Utilize storytelling and data insights to articulate value, collaborate with teams, and convert opportunitie...

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$58K - $116K *

Drive frontline support by managing customer incidents, ensuring rapid resolution and service continuity in a high-stakes 24x7 operational environment through technical troubleshooting and effective c...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Engage with plant leaders to drive operator sales, expanding MaintainX's reach. Collaborate with sales teams to identify opportunities, run trials, and deliver tailored presentations that showcase the...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $100K *

Innovate relationships and drive growth by managing existing and new customer accounts via strategic sales efforts and expert customer service across the commercial construction sector...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Champion growth by developing customer relationships, driving sales, and promoting NEFCO products at construction sites. This role requires proactive outreach, market intelligence, and collaboration w...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Empower your sales career by developing and managing client relationships in the commercial construction industry. Drive profitability by prospecting new customers and nurturing existing accounts thro...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Unlock potential by driving sales growth through relationship management and strategic prospecting in the commercial construction sector, ensuring customer satisfaction and achieving profitability goa...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Lead the strategic development and execution of corporate communications to enhance employee engagement and brand awareness. Collaborate across teams to deliver clear, compelling messaging that aligns...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Engineer exceptional IT support experiences by providing Tier 1 and Tier 2 assistance in a Cloud-First environment. Collaborate with teams to resolve technical issues, manage user accounts, and enhanc...

Vancouver, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that's dedicated to delivering exceptional client service in investment operations. Support Financial Consultants by managing client accounts, processing trades, and ensuring efficient ope...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $100K *

Transform logistics solutions by driving sales growth and customer engagement. Collaborate with diverse teams to leverage global resources and enhance client relationships, while managing multiple pri...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Unlock potential by joining a dynamic remote sales team, engaging with warm leads to provide tailored life insurance solutions. Benefit from comprehensive training and mentorship while enjoying flexib...

Pearland, TXRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Grow your career with a remote sales role focused on warm leads. Enjoy full training and mentorship while helping clients find life insurance coverage that meets their needs. Flexible hours and uncapp...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock potential by engaging with warm leads and guiding clients to suitable life insurance coverage. This entry-level remote sales role offers comprehensive training and mentorship, empowering you to...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Explore a rewarding entry-level remote sales role, engaging with warm leads to provide tailored life insurance solutions. Benefit from comprehensive training and mentorship while enjoying flexible sch...

Houston, TXRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Elevate your career in a dynamic entry-level sales role, engaging with warm leads and utilizing a proven system. Enjoy flexible hours and comprehensive training while helping clients secure life insur...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Tackle your career in a remote sales role, engaging with warm leads to provide tailored life insurance solutions. Benefit from comprehensive training and mentorship while enjoying flexible hours and u...

Bakersfield, CARemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Make your mark at a dynamic remote sales role, engaging with warm leads to provide tailored life insurance solutions. Enjoy comprehensive training and mentorship while building a rewarding career with...

Chicago, ILRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Transform your career by engaging with warm leads in a supportive, remote sales role. Benefit from comprehensive training and mentorship while helping clients secure life insurance coverage that meets...

Raleigh, NCRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's dedicated to empowering individuals in a remote sales role. You'll engage with warm leads, provide tailored life insurance solutions, and benefit from comprehensive training and men...

Columbia, MDRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Empower your career by engaging with warm leads in a supportive remote sales role. Benefit from comprehensive training and mentorship while helping clients secure life insurance coverage that meets th...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock potential by guiding clients through their life insurance options, utilizing a proven sales system. This entry-level remote role offers comprehensive training and mentorship, focusing on warm l...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's dedicated to empowering individuals in a remote sales role. Engage with warm leads, provide tailored life insurance solutions, and benefit from comprehensive training and mentorship...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.