Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$85K - $95K *

Unlock your potential by managing and expanding a sales territory, engaging with business owners to deliver tailored solutions, and building lasting relationships while enjoying ongoing training and s...

Lethbridge, ABIn-Person

5 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $95K *

Drive growth by managing a sales territory, building relationships with business owners, and delivering tailored solutions. Utilize proven sales strategies and ongoing training to achieve targets and...

Newmarket, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Business Services

$111K - $167K *

Lead the charge in expanding our SMB customer base through innovative AI strategies. This role harnesses data to drive meaningful growth, engage clients effectively, and deliver tailored solutions tha...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $134K *

Join a dynamic team to drive new customer growth by crafting tailored solutions. You'll strategize, engage with C-level executives, and lead the charge in transforming legacy systems into innovative e...

Today

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $134K *

Unlock new customer growth by driving strategic sales initiatives and fostering partnerships. Collaborate with teams to deliver tailored solutions, ensuring customer satisfaction from day one and beyo...

Today

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $134K *

Champion new customer growth by strategizing and executing sales initiatives, guiding clients through the transition from legacy systems to innovative enterprise management solutions, while ensuring l...

Today

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $134K *

Join a team that's driving new customer growth by selling innovative cloud solutions. Leverage your sales expertise to engage C-level executives, develop strategic account plans, and deliver lasting v...

Today

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $134K *

Join a dynamic sales team to drive new customer growth by developing strategies, engaging with C-level executives, and delivering innovative cloud solutions that transform enterprise management for me...

Today

  •   Less than 5 years exp.  •   Consumer Technology

$149K - $218K *

Unlock your potential by leading a $20M+ regional field service business. Drive strategy, enhance profitability, and develop future leaders while ensuring exceptional customer service and operational...

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$111K - $167K *

Transform the SMB landscape by driving growth through AI-driven sales strategies, building customer relationships, and innovating solutions. Collaborate across teams to achieve revenue targets while e...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$123K - $185K *

Drive sales execution and target achievement across the Southeast Region by building relationships, optimizing trade investments, and leveraging analytics tools for profitable growth in the foodservic...

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$95K - $110K *

Join a team that's dedicated to delivering exceptional service in the dental field. Oversee installation, maintenance, and troubleshooting of equipment while ensuring compliance and customer satisfact...

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$95K - $110K *

Drive excellence in service management by overseeing installation, maintenance, and repair of dental equipment. Ensure compliance with customer specifications while leading a team to achieve high sati...

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$95K - $110K *

Drive excellence in service management by overseeing installation, maintenance, and repair of dental equipment. Collaborate with technicians to ensure compliance and customer satisfaction while achiev...

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $135K *

Transform strategic partnerships by driving credit initiatives, enhancing market intelligence, and collaborating with leadership to optimize credit performance across multiple regions, ensuring compli...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$30K - $250K *

Join a dynamic team as you independently manage your territory, build strong relationships, and drive sales growth in the insulation and building products sector, all while enjoying uncapped earnings...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$82K - $123K *

Join a team that's dedicated to driving sales excellence and building strong agency relationships. This role focuses on territory management, strategic planning, and achieving ambitious sales targets...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $123K *

Drive success by cultivating agency relationships and executing strategic sales plans. Collaborate with independent agencies to exceed production targets while leveraging data analytics for optimal te...

California, MDRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $123K *

Unlock your potential by driving sales excellence and cultivating agency relationships. Take ownership of territory management and implement strategic sales plans to exceed targets while collaborating...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $123K *

Lead the charge in personal insurance sales by cultivating agency relationships, executing strategic sales plans, and exceeding performance targets across California. Drive growth through data analyti...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $123K *

Transform your career by driving sales excellence and building strong agency relationships. Leverage data analytics to exceed targets while managing a dynamic territory in California. Collaborate with...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K *

Drive excellence in customer service operations by overseeing safety, resource management, and financial performance while fostering strong client relations and compliance with operational standards...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$70K - $100K *

Unlock potential by joining our dynamic sales team, where you'll develop essential skills, build relationships with local businesses, and receive comprehensive training to launch your career in sales...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in driving profitable growth across print, wireless, and tech services. Collaborate with stakeholders to enhance customer engagement, streamline operations, and develop high-performing...

Victoria, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive profitable growth by leading multi-unit operations in print, wireless, and tech services. Enhance customer engagement, streamline processes, and develop high-performing teams while executing str...

Burnaby, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.