Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$125K - $150K *

Elevate operational excellence by leading strategic initiatives across diverse service lines. Drive continuous improvement and ensure effective execution of complex projects while fostering collaborat...

2 weeks ago

  •   8 - 10 years exp.  •   Staffing

$80K - $95K *

Accelerate progress at our dynamic team by driving sales and managing accounts. Collaborate with executives to enhance productivity through innovative workforce solutions while consistently exceeding...

Connecticut, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$71K - $107K *

Accelerate growth by driving sales and building relationships with food service operators across multiple segments. Utilize strategic planning and analytics to identify opportunities, support events...

5 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$78K - $88K *

Elevate customer service excellence by supervising a dynamic team, ensuring timely order processing, and fostering collaboration across departments to enhance operational efficiency and customer satis...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$86K - $102K *

Elevate customer service operations by leading a dynamic team focused on B2B service excellence, order processing, and employee development. Utilize data-driven insights to enhance performance and dri...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Join a team that's dedicated to enhancing customer operations through tailored equipment solutions. Leverage your sales skills and technical knowledge to build lasting relationships and drive business...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Optimize sales strategies and support initiatives to drive market growth in women's health. Collaborate with Clinical Field Specialists to enhance customer relationships and promote product adoption...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Join our Women's Health sales team to drive market adoption and growth. Support Clinical Field Specialists in closing sales, maintaining customer relationships, and executing strategic business plans...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Empower growth in Women's Health by driving sales and market adoption. Collaborate with Clinical Field Specialists to enhance customer relationships and execute strategic business plans for revenue ex...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Transform the executive support landscape by providing advanced technical assistance to senior leaders, ensuring seamless technology experiences during high-stakes meetings and events while mentoring...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Join a team that's dedicated to enhancing customer experiences through effective leadership and innovative solutions. Drive operational excellence in customer service, billing, and support while foste...

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$160K - $200K *

Lead the charge in cloud data security sales, driving growth through strategic prospecting, relationship building, and closing complex deals. Collaborate with teams to deliver tailored solutions that...

Today

  •   5 - 7 years exp.  •   Information Technology

$93K - $103K *

Transform local business growth by engaging clients and building a robust pipeline through self-generated and company-initiated prospecting. Drive sales success while working remotely and collaboratin...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $100K *

Engage with diverse clients to drive sales growth, delivering tailored solutions and exceptional customer experiences. Collaborate effectively, manage relationships, and stay informed on market trends...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Unlock your potential as a key player in field service, enhancing customer satisfaction through hands-on equipment repair, maintenance, and technical support. Collaborate with dynamic teams to ensure...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Transform customer experiences by delivering expert field service solutions. Collaborate with teams to perform diagnostics, repairs, and maintenance on critical power equipment, ensuring operational e...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$92K - $148K *

Join us to support orthopedic surgeries and enhance customer experiences by providing technical assistance for manual and robotic products, ensuring smooth operations and high satisfaction across your...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$76K - $142K *

Optimize sales growth by managing a territory of Independent Agencies, fostering relationships, and executing strategic plans to enhance market share and profitability for Mercury products...

Phoenix, AZRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $115K *

Shape HR strategies by providing expert guidance to business leaders, fostering a positive workplace culture, and ensuring compliance with HR regulations while managing key initiatives across distribu...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$126K - $162K *

Accelerate growth by driving sales and building relationships in the acute care hospital market. Leverage clinical insights and product expertise to exceed sales goals while collaborating with key sta...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$126K - $162K *

Drive your career with a dynamic sales role focused on OR products. Build relationships, exceed sales goals, and deliver innovative solutions in the acute care hospital market while collaborating with...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$66K - $95K *

Transform patient care by supporting physicians and enhancing communication. Collaborate with healthcare teams to streamline access to services and ensure efficient appointment scheduling for optimal...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Accelerate growth by building relationships with target branches, driving partnerships, and enhancing customer experiences. Shape the future of logistics through strategic account management and colla...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$66K - $95K *

Engage with patients and physicians to streamline care processes, ensuring effective communication and support. Facilitate access to services and resources while managing appointment logistics in a dy...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $90K *

Drive mission success by diagnosing and repairing advanced defense systems. Collaborate with teams and customers while traveling frequently to deliver training and support in demanding environments. J...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.