Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$157K - $179K *

Empower healthcare solutions by driving sales and fostering relationships in the medical field. Collaborate with teams to achieve goals, educate clients, and navigate complex environments while ensuri...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Transform sales strategies and drive growth by identifying high-value opportunities, mentoring junior staff, and collaborating with cross-functional teams to enhance customer satisfaction and complian...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$60K - $120K *

Empower customer satisfaction by guiding service experiences with clarity and care. In this dynamic role, you'll bridge communication between clients and technicians, ensuring efficient workflows and...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Elevate customer success by leading a dynamic team of Account Managers, ensuring retention and growth across diverse segments. Collaborate with cross-functional teams to enhance customer value and dri...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Empower teams to excel in service delivery, ensuring customer satisfaction and operational efficiency. Drive performance improvements, mentor staff, and uphold compliance while fostering a diverse and...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$126K - $162K *

Drive revenue growth by leveraging clinical insights and solutions in the acute care hospital market. Build relationships, execute sales strategies, and exceed goals with a focus on surgical products...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$126K - $162K *

Advance your career by driving sales and building relationships in the acute care hospital market. Utilize clinical insights and solutions to enhance product penetration and revenue growth within your...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Elevate operational excellence by leading strategic initiatives across diverse service lines. Drive continuous improvement and ensure effective execution of complex projects while fostering collaborat...

2 weeks ago

  •   8 - 10 years exp.  •   Staffing

$80K - $95K *

Accelerate progress at our dynamic team by driving sales and managing accounts. Collaborate with executives to enhance productivity through innovative workforce solutions while consistently exceeding...

Connecticut, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$71K - $107K *

Accelerate growth by driving sales and building relationships with food service operators across multiple segments. Utilize strategic planning and analytics to identify opportunities, support events...

5 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$78K - $88K *

Elevate customer service excellence by supervising a dynamic team, ensuring timely order processing, and fostering collaboration across departments to enhance operational efficiency and customer satis...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$86K - $102K *

Elevate customer service operations by leading a dynamic team focused on B2B service excellence, order processing, and employee development. Utilize data-driven insights to enhance performance and dri...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Join a team that's dedicated to enhancing customer operations through tailored equipment solutions. Leverage your sales skills and technical knowledge to build lasting relationships and drive business...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Optimize sales strategies and support initiatives to drive market growth in women's health. Collaborate with Clinical Field Specialists to enhance customer relationships and promote product adoption...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Join our Women's Health sales team to drive market adoption and growth. Support Clinical Field Specialists in closing sales, maintaining customer relationships, and executing strategic business plans...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Empower growth in Women's Health by driving sales and market adoption. Collaborate with Clinical Field Specialists to enhance customer relationships and execute strategic business plans for revenue ex...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Transform the executive support landscape by providing advanced technical assistance to senior leaders, ensuring seamless technology experiences during high-stakes meetings and events while mentoring...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $200K *

Lead the charge in cloud data security sales, driving growth through strategic prospecting, relationship building, and closing complex deals. Collaborate with teams to deliver tailored solutions that...

Today

  •   5 - 7 years exp.  •   Information Technology

$93K - $103K *

Transform local business growth by engaging clients and building a robust pipeline through self-generated and company-initiated prospecting. Drive sales success while working remotely and collaboratin...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $100K *

Engage with diverse clients to drive sales growth, delivering tailored solutions and exceptional customer experiences. Collaborate effectively, manage relationships, and stay informed on market trends...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Unlock your potential as a key player in field service, enhancing customer satisfaction through hands-on equipment repair, maintenance, and technical support. Collaborate with dynamic teams to ensure...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Transform customer experiences by delivering expert field service solutions. Collaborate with teams to perform diagnostics, repairs, and maintenance on critical power equipment, ensuring operational e...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$92K - $148K *

Join us to support orthopedic surgeries and enhance customer experiences by providing technical assistance for manual and robotic products, ensuring smooth operations and high satisfaction across your...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$76K - $142K *

Optimize sales growth by managing a territory of Independent Agencies, fostering relationships, and executing strategic plans to enhance market share and profitability for Mercury products...

Phoenix, AZRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $115K *

Shape HR strategies by providing expert guidance to business leaders, fostering a positive workplace culture, and ensuring compliance with HR regulations while managing key initiatives across distribu...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.