Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$85K - $110K *

Support strategic sales initiatives and build relationships with healthcare professionals to drive growth in orthopedic products. Leverage clinical expertise and collaborate with teams to enhance cust...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$69K - $92K *

Support customer satisfaction by analyzing product implementations and troubleshooting issues. Collaborate with teams to provide timely service and repairs, ensuring optimal performance of acute care...

Ottawa, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$76K - $119K *

Drive patient access to high-cost retail and infusion therapies by coordinating communication between patients, providers, and pharmacies. Leverage expertise to enhance service delivery and improve me...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$76K - $119K *

Serve as the primary liaison for patient access to pharmacy services, ensuring timely medication therapy and affordability. Collaborate with healthcare teams to enhance patient experience and streamli...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$50K - $135K *

Accelerate progress at a dynamic insurance agency by driving sales and building lasting customer relationships. Leverage inbound leads to exceed goals while providing tailored insurance solutions in a...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Empower your career by driving growth in nonstandard auto insurance sales. Build lasting relationships with clients while expanding your expertise in homeowners and health insurance. Join a dynamic te...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Transform customer experiences by driving sales in nonstandard auto insurance. Build lasting relationships, ensure accuracy in transactions, and provide tailored solutions to meet client needs while a...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Drive growth by selling nonstandard auto insurance while building strong customer relationships. Leverage inbound leads to exceed sales goals and expand your earnings with additional insurance product...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $146K *

Unlock potential by driving sales growth in Ambulatory Surgery Centers. Build key relationships, analyze market trends, and collaborate with teams to enhance product penetration and customer satisfact...

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$50K - $135K *

Join a team that's dedicated to driving growth in nonstandard auto insurance sales. Build strong customer relationships while expanding your expertise in homeowners and health insurance. Achieve your...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Champion growth by selling nonstandard auto insurance while building lasting customer relationships. Leverage inbound leads to exceed sales goals and expand your expertise in additional insurance prod...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Join a team that's dedicated to driving growth in nonstandard auto insurance sales. Build strong customer relationships while expanding your expertise in additional insurance products. Enjoy a support...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Empower clients by selling nonstandard auto insurance while fostering relationships and driving growth. Utilize your sales expertise to meet goals and expand offerings in homeowners and health insuran...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Drive growth by selling nonstandard auto insurance while building strong customer relationships and expanding business opportunities through additional products. Achieve sales goals and provide truste...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Join a team that's dedicated to driving growth in nonstandard auto insurance sales. Build strong customer relationships, ensure accurate records, and provide tailored insurance solutions while enjoyin...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Join a dynamic team as you drive growth in nonstandard auto insurance sales, build lasting customer relationships, and expand your expertise with additional products. Enjoy a supportive environment fo...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $114K *

Champion customer service excellence by leading a dedicated team. Drive improvements, manage KPIs, and enhance employee training. Be the point of resolution for client inquiries while fostering a coll...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$67K - $101K *

Unlock potential by driving security project sales through innovative solutions, strong customer relationships, and expert proposal development. Leverage your technical knowledge to enhance client sat...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$162K - $244K *

Join a team that's driving channel success by building strong partnerships, creating impactful business plans, and enhancing pipeline growth through strategic collaboration and support for regional pa...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Elevate client engagement by driving IT solutions sales in the P&C insurance sector. Leverage your expertise to develop new business opportunities and manage strategic accounts, ensuring exceptional s...

Today

  •   5 - 7 years exp.  •   Technical Services

$50K - $150K *

Transform your career by driving sales of innovative packaging solutions through strategic outreach and client engagement in a dynamic, collaborative environment...

Greenville, SCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Grow sales by engaging clients through phone and digital channels, conducting market research, and delivering tailored presentations. Collaborate with teams to enhance client relationships and drive b...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Unlock your potential by driving sales of innovative packaging solutions through strategic outreach and client engagement. Collaborate with teams to enhance customer relationships and achieve business...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Contribute to business growth by engaging clients through strategic sales initiatives, leveraging market insights, and fostering relationships to effectively promote packaging and supply chain solutio...

Atlanta, GARemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Drive sales growth by engaging clients through strategic outreach and tailored presentations, leveraging product knowledge and market insights to foster relationships and achieve targets in a dynamic...

Raleigh, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.