Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $100K *

Lead the charge in acquiring new residential customers through door-to-door sales in multi-dwelling units. Utilize a consultative approach to meet sales targets while enhancing customer experience and...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Grow your career with a dynamic role focused on acquiring new residential customers through door-to-door sales in multi-dwelling units. Utilize a consultative approach to meet sales targets while enha...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's dedicated to driving customer acquisition through door-to-door sales in multi-dwelling units. Utilize a consultative approach to meet sales targets while enhancing customer experien...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's dedicated to driving customer acquisition through door-to-door sales in multi-dwelling units. Utilize a consultative approach to meet sales targets while enjoying competitive compen...

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $126K *

Transform client relationships in Financial Services by managing a strategic portfolio, driving revenue growth, and ensuring satisfaction through consultative solutions and collaboration with internal...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $126K *

Champion client success by managing and expanding a strategic portfolio of Financial Services clients, ensuring satisfaction and driving revenue growth through consultative solutions and collaboration...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $93K *

Drive growth by managing a high-volume pipeline of local merchants, utilizing cold-calling and in-person meetings to establish partnerships. Thrive in a dynamic environment, exceeding sales targets th...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $130K *

Drive growth by engaging in daily outside sales, prospecting new clients, and managing accounts effectively. Collaborate with location managers to enhance receivables and ensure accurate sales data en...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $150K *

Engage with clients to develop and manage commercial lending relationships, driving portfolio growth and ensuring compliance with lending policies while serving as a trusted advisor in complex transac...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $110K *

Partner with us to drive revenue and build lasting client relationships in the field. Utilize your sales skills to identify opportunities and develop strategies while collaborating with cross-function...

Ottawa, ONIn-Person

Reposted 2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Drive revenue growth by building strong customer relationships and identifying new sales opportunities in a defined territory. Utilize consultative skills to understand client needs and promote our in...

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Bring your expertise to a dynamic sales role, maximizing revenue while cultivating relationships with clients in construction and facilities management. Drive growth and collaborate with teams to achi...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Execute strategic sales initiatives to maximize revenue and foster strong client relationships in a defined territory, leveraging consultative skills to convert prospects into loyal customers while co...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Unlock potential by maximizing revenue through relationship-building and consultative sales. Engage with customers in a defined territory, prospect new accounts, and collaborate with teams to drive gr...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Join a team that's dedicated to maximizing revenue through exceptional sales strategies and relationship-building. Leverage your consultative skills to turn prospects into loyal customers while collab...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Accelerate your career by leveraging your sales expertise to build lasting customer relationships and drive revenue growth in a dynamic territory. Join us in transforming prospects into loyal clients...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Unlock your potential by maximizing revenue and building lasting customer relationships in a dynamic sales environment. Leverage your consultative skills to drive growth and collaborate with teams to...

Timmins, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Champion growth and revenue by engaging customers, developing relationships, and selling specialized Fluid Solutions equipment in a defined territory while collaborating with diverse teams for maximum...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Join a team that's dedicated to maximizing revenue in trench safety equipment rentals. Build relationships with contractors while driving sales and delivering exceptional customer service in a defined...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $140K *

Drive growth by managing existing accounts and prospecting new business. Engage with diverse industries to deliver quality products and exceptional service, ensuring customer satisfaction and loyalty...

Burnaby, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $140K *

Drive growth by managing accounts and prospecting new business in a dynamic sales environment. Leverage a vast product range to deliver tailored solutions and exceptional service to diverse clients ac...

Surrey, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $140K *

Grow your career by managing and expanding accounts while prospecting new business opportunities. Collaborate with diverse industries to deliver quality products and exceptional service, contributing...

Richmond, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $140K *

Explore opportunities to drive sales growth by managing accounts and prospecting new clients. Leverage a vast product range to deliver exceptional service and solutions, contributing to the success of...

Vancouver, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $135K *

Accelerate progress at our Sales team by managing accounts and driving new business. Leverage a vast product range to deliver tailored solutions, ensuring customer satisfaction and growth across diver...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $135K *

Join our dynamic Sales team to manage accounts and drive new business growth, delivering quality products and exceptional service across diverse industries while leveraging a vast product range...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.