Support Escalation Engineer Jobs in San Jose, CA

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Seeking a skilled Customer Support Engineer to troubleshoot complex issues, mentor teams, and enhance product quality in enterprise VDI solutions, contributing to exceptional customer experiences in r...

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...

Lead the charge in enhancing our enterprise vulnerability management program, ensuring robust security across infrastructures and cloud environments. Partner with teams to drive effective remediation...

Unlock potential by overseeing endpoint management and reporting initiatives. Collaborate with cross-functional teams to enhance operational capabilities, ensuring endpoint health, security, and visib...

Elevate your career by providing technical support and leadership for critical data systems. Collaborate with diverse teams on large-scale projects while managing priorities and enhancing operational...

Drive systems optimization initiatives by enhancing data collection processes, ensuring timely delivery of high-quality datasets to partners, and collaborating with engineering teams to implement effe...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Develop deep diagnostics for customer issues while enhancing support tools and processes. Own ticket resolution and proactive solutions, significantly improving product reliability to strengthen partn...

Transform technical support with expert debugging and automation. Collaborate with elite engineers to streamline complex issue resolution, ensuring seamless interaction between users and systems while...

Champion an innovative experience by bridging customer needs with engineering solutions. Collaborate on prototypes and SDKs, ensuring seamless integrations and enhancing the Tavus platform for develop...

Drive impactful serviceability enhancements across networking portfolios, addressing customer pain points and operational workflows to improve technical support and product readiness in a collaborativ...

Architect impactful networking solutions by driving serviceability enhancements, troubleshooting, and customer-driven improvements across complex networking environments with a focus on HPE and Junipe...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Champion enterprise solutions by owning customer relationships, solving complex technical issues, and leveraging AI tools to enhance support outcomes. Shape the future of customer experience with inno...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Create impactful sales strategies by leading complex cycles with top executives. Collaborate with founders to define automation standards, leveraging relationships in dynamic firms to drive revenue an...

Optimize customer experiences by resolving complex technical issues and collaborating across teams. Serve as a vital link between customers and product development, ensuring swift resolutions while en...

Unlock your potential by collaborating with cross-functional teams to develop and execute robust testing strategies for next-gen networking solutions, ensuring high quality and reliability through inn...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Join a team that's transforming enterprise operations through cutting-edge AI technology. Leverage your expertise in systems integration and data architecture to drive impactful solutions in a dynamic...

Join a team dedicated to advancing innovative Network and Security solutions. Leverage your pre-sales experience to refine strategies and drive success for diverse clients while becoming a trusted tho...

Advance cloud infrastructure support by collaborating in Agile teams, automating systems, managing incidents, and enhancing documentation to improve operational efficiency and reliability...

Lead the charge in developing cutting-edge networking solutions by designing, implementing, and optimizing software for next-gen high-performance routers. Collaborate with a diverse team to propel adv...