Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.
A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.
Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.
Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.
Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.
Director, Strategic Relationship Exec I
$90K - $155K *
Empower healthcare partnerships by driving consultative sales and strategic growth. Collaborate with executives to enhance engagement, expand market reach, and improve patient outcomes through tailore...
1 week ago
Director, Strategic Relationship Exec I
$90K - $155K *
Innovate client partnerships as a strategic sales leader, driving growth and engagement through consultative selling. Collaborate with healthcare executives to enhance solutions and expand market pres...
1 week ago
Director, Strategic Relationship Exec I
$90K - $155K *
Transform client relationships by driving growth and engagement through consultative sales. Collaborate with healthcare executives to align solutions with strategic goals, enhancing patient access and...
1 week ago
Director, Strategic Relationship Exec I
$90K - $155K *
Join a team that's dedicated to driving account growth through consultative sales, building executive relationships, and expanding strategic partnerships within healthcare networks to enhance patient...
1 week ago
Senior Manager, Provider Success- Southeast Region
$146K - $190K *
Elevate provider success across the South region by spearheading strategic initiatives, optimizing team performance, and driving regional outcomes while ensuring adherence to national standards and lo...
4 weeks ago
Customer Success Manager, Director - Retail
$171K - $273K *
Lead transformative customer success strategies, align Salesforce capabilities with client objectives, and elevate enterprise accounts through strategic risk management and deep executive partnerships...
3 weeks ago
$110K - $120K *
Unlock potential by driving customer success for enterprise accounts, guiding them through onboarding, adoption, and renewal. Build trusted partnerships, analyze engagement metrics, and collaborate cr...
Reposted 1 week ago
$352K - $473K *
Unlock potential by leading transformative strategies for Cloud Success. Drive operational excellence, enhance customer experiences, and leverage data insights to scale impact across a complex, global...
Reposted 3 days ago
$352K - $473K *
Shape the future of Cloud Success by driving strategic operations, enhancing customer experiences, and leveraging AI insights. Lead cross-functional teams to build scalable systems and foster alignmen...
Reposted 3 days ago
$352K - $473K *
Shape the future of Cloud Success by driving strategy, operations, and analytics. Collaborate across teams to enhance customer experiences and build scalable systems that empower success in a dynamic...
Reposted 3 days ago
$352K - $473K *
Drive transformative strategies for Cloud Success, enhancing operations and analytics. Collaborate across functions to build scalable systems, improve decision-making, and elevate customer experiences...
Reposted 3 days ago
Customer Success Manager (Higher Education)
$80K - $97K *
Unlock your potential as you drive customer success in Higher Education. Build trusted relationships, manage strategic accounts, and ensure satisfaction through effective collaboration and tailored su...
Today
$140K - $200K *
Unlock growth by driving new product sales within our existing customer base. Own ambitious revenue targets, build pipelines, and collaborate with teams to deliver exceptional customer value and susta...
1 week ago
$140K - $200K *
Drive growth by selling new products to existing customers, owning revenue targets, and collaborating with teams to create value. This role demands a competitive hunter mindset, strategic selling, and...
1 week ago
Director, Strategic Client Growth
$150K - $190K *
Shape the future of enterprise adoption by leading strategic client growth with cross-functional orchestration. Drive long-term success through executive governance, leveraging AI for decision-making...
Reposted 1 month ago
Director, Strategic Client Growth
$150K - $190K *
Join a transformative team dedicated to driving strategic client growth and enterprise adoption of innovative solutions, while fostering executive relationships and orchestrating cross-functional init...
Reposted 1 month ago
Partner Customer Success Manager
$100K - $120K *
Deliver exceptional customer support and strategic guidance, fostering strong relationships to enhance product adoption and drive success for clients. Analyze needs, scope initiatives, and champion cu...
2 weeks ago
$150K - $180K *
Elevate the customer experience by owning the entire post-sale journey in North America. Lead a dynamic team to design and implement AI-driven strategies that enhance customer success, retention, and...
1 week ago
Customer Success Manager, Virginia
$88K - $105K *
Transform client engagement with tailored solutions, drive retention, and build lasting relationships that ensure customer success and revenue growth. Leverage your expertise to advocate for customer...
3 weeks ago
$150K - $225K *
Champion customer success by leading a high-performing team that drives retention, expansion, and customer satisfaction through strategic initiatives and scalable programs...
3 weeks ago
$250K - $300K *
Elevate patient engagement by leading growth strategies across marketing, product, and analytics. Drive acquisition and retention efforts to scale our community while ensuring balance between trust, q...
Reposted 3 weeks ago
Senior Customer Success Manager, Managed Inference
$190K - $215K *
Champion customer success through strong relationships, technical support, and strategic guidance for AI cloud solutions, ensuring clients maximize value, achieve performance goals, and navigate compl...
Reposted 3 weeks ago
Senior Customer Success Manager, Managed Inference
$190K - $215K *
Empower clients by managing strategic relationships and providing technical guidance in AI and cloud solutions. Drive customer success through performance monitoring, training, and advocacy, ensuring...
3 weeks ago
$125K - $150K *
Lead the charge in driving client success and growth by managing strategic accounts, delivering innovative solutions, and influencing industry strategy through collaboration and expertise, ensuring al...
Reposted 4 weeks ago
$80K - $95K *
Transform partner relationships by managing and optimizing food service accounts, ensuring successful operations and growth opportunities through collaboration and strategic solutions...
4 weeks ago
What does a Vice President of Customer Success do?
A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.
What qualifications are common for VP of Customer Success jobs?
Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.
How much does a Vice President of Customer Success earn?
Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.
Where can I find Vice President of Customer Success jobs?
You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.