Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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$220K - $260K *

Lead the charge in building customer success by managing a team of Technical Account Managers. Drive the onboarding process with a focus on observability tools, ensuring customer satisfaction with exp...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead the charge in large-scale technology integration projects within a financial services setting, collaborating with cross-functional teams to ensure timely delivery and compliance with organization...

Toronto, ONIn-Person

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Empower your career by driving strategic, high-impact IT projects with top brands. Collaborate to enhance stakeholder engagement and deliver exceptional results in ServiceNow implementations while ens...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Advance mission assurance by supporting critical infrastructure and health protection programs. Collaborate across military and defense organizations to assess risks, enhance operations, and ensure co...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$76K - $119K *

Lead the charge in managing complex IT projects focused on applications, infrastructure, and enterprise systems. Drive project planning, execution, and delivery while ensuring alignment with PMO stand...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $135K *

Lead a high-performing Customer Success team to enhance customer adoption, retention, and outcomes, ensuring operational excellence and strategic alignment across cross-functional partners and driving...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $95K *

Support our enterprise technology operations and ensure effective service delivery. Collaborate with internal stakeholders and external vendors to enhance application performance and maintain a secure...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $170K *

Join a collaborative team as you provide essential hands-on IT support, ensuring seamless operations for hardware, software, and network systems in a vibrant office environment. Your expertise will ke...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive project success by coordinating manufacturing initiatives within budget, scope, and timeline. Achieve effective communication with stakeholders, ensuring technical feasibility and timely deliver...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Drive innovative engineering practices for SaaS platforms, enhancing product delivery, reliability, and customer satisfaction while leading cross-functional teams to exceed commercial targets and fost...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Empower a dynamic quality engineering team by enhancing internal quality management systems, optimizing processes, and driving continuous improvement initiatives for manufacturing excellence across in...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Accelerate progress at IT operations by providing top-tier tech support and managing infrastructure. Collaborate within a team to enhance systems, solve user issues, and drive efficiencies through aut...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$132K - $245K *

Join us to lead technical vision and organizational strategy for a cloud-native software ecosystem, driving scalable solutions across global manufacturing applications while fostering engineering exce...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Champion the design and management of robust Unified Communications platforms. Collaborate with stakeholders to ensure reliability and support for Webex Calling, Contact Center, and SIP Trunking acros...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$93K - $120K *

Elevate construction project outcomes by managing testing, compliance, and client relations. Coordinate multidisciplinary teams to ensure on-time, on-budget deliveries, driving quality in earthworks a...

Whitby, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$65K - $100K *

Grow your career with this hands-on role providing top-tier technical support and troubleshooting for customers, ensuring high-quality service and collaborative problem-solving in a dynamic environmen...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Tackle the complexities of Unified Communications, overseeing critical Cisco Webex platforms and leading incident management efforts. Ensure optimal performance while coordinating with vendors and sta...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$198K - $233K *

Empower a globally distributed IT support team, driving AI-first ITSM transformation and fostering employee engagement while maintaining scalability and continuous improvement across diverse functions...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Empower enterprise customers by cultivating deep relationships and crafting innovative strategies that leverage the Docebo platform, ensuring they achieve their learning goals and maximize the platfor...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Drive technical mastery in maintenance operations to eliminate losses, uphold safety standards, and influence team performance while ensuring optimal equipment efficiency in a dynamic manufacturing en...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Empower enterprise collaboration by managing Cisco Webex platforms and ensuring their operational health. Act as a key contact for incident management and vendor relations, enabling seamless communica...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the design and support of enterprise UC platforms, ensuring reliability and security while managing vendor escalations and incident responses for seamless communications across the Americas regio...

Toronto, ONIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Transform enterprise communications by leading the design and support of Unified Communications platforms, ensuring reliability and optimization across platforms such as Webex, while collaborating wit...

Montreal, QCIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a team that's dedicated to enhancing Unified Communications solutions. Leverage your expertise to support Cisco Webex environments and drive platform reliability through incident management and v...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Join a team that supports enterprise Unified Communications solutions, ensuring reliability and security across platforms. Collaborate with vendors and stakeholders to manage incidents and enhance com...

Edmonton, ABIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.