Technical Support Manager Jobs in Arlington, VA

Oversee help desk operations to ensure effective service delivery, manage personnel, and enhance performance metrics while aligning with ITIL standards to resolve technical issues promptly and efficie...

Champion customer service excellence by delivering technical support and solutions through multi-channel communication. Leverage expertise in a diverse technology ecosystem to ensure user satisfaction...

Transform complex IT challenges into streamlined solutions as a senior resource, providing advanced support across multiple technologies while enhancing IT processes for a seamless operational experie...

Join a team that's managing helpdesk operations and driving quality service delivery for a federal client. Lead service performance, compliance, and customer satisfaction while coordinating staff and...

Engage with the End User Services Team to design innovative solutions, integrating emerging technologies and ensuring system compliance to support customer needs and mission objectives effectively...

Transform data delivery for critical federal health initiatives by spearheading projects, guiding teams through Agile processes, and fostering collaboration across diverse technical environments to en...

Join a team that expertly manages digital assets and optimizes multimedia interfaces to enhance communication efficacy, ensuring compliance, engagement tracking, and seamless workflows for mission-cri...

Transform project execution by overseeing team performance, managing deliverables, and ensuring compliance with contractual obligations. Engage with stakeholders to enhance project success and foster...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Manage diverse project teams to enhance and maintain critical systems for federal clients. Drive agile methodologies, foster team collaboration, and ensure timely delivery of system improvements by in...

Drive strategic project management initiatives, optimizing business processes while ensuring timely delivery and executive-level alignment in a fast-paced government environment...

Lead impactful IT projects by managing technical tasks and fostering collaboration. Drive user adoption, oversee project planning, and ensure the seamless transition of services with a focus on cloud...

Lead end-to-end delivery of a federal website modernization program, managing scope, schedule, and quality from design to multi-year operations. Collaborate with clients, oversee technical teams, and...

Support our mission by managing and enhancing our help desk operations, ensuring optimal IT service delivery while mentoring a dedicated team and implementing improvement initiatives for better perfor...

Unlock potential by leading on-site installation efforts, ensuring safety, quality, and efficiency in high-impact projects while coordinating with various stakeholders to meet schedule and execution s...

Transform project delivery through effective management and communication, driving alignment between technical and business goals while ensuring compliance and optimizing resources for successful outc...

Oversee comprehensive project management, ensuring timely delivery and quality in complex professional services contracts. Lead a multidisciplinary team to achieve strategic objectives while maintaini...

Drive strategic IT project initiatives, manage timelines, and ensure alignment with organizational goals while providing expert consultation to enhance program outcomes and stakeholder collaboration i...

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Drive excellence in production by leading a team to transform technical concepts into field-ready training and services, managing the lifecycle from inception to launch, and ensuring alignment with go...

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

Reimagine capital project delivery in pharma by leading technical direction, ensuring compliance and performance. Collaborate with teams to create innovative engineering solutions through all project...

Support access management operations and complex security classification functions. Collaborate with military audiences, conduct training, and validate security operations while leveraging advanced kn...

Advance technical training excellence by designing and managing comprehensive certification programs to enhance field service performance across diverse audiences and product lines, ensuring competenc...

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...