Technical Support Engineer Jobs in Waltham, MA

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

Unlock your potential as the AI technical leader, partnering with teams to drive AI growth, enhance customer outcomes, and lead strategic initiatives that shape the future of enterprise software acros...

Join a team focused on securing cloud-based identity solutions, where you'll optimize IAM systems, support advanced troubleshooting, and implement best practices while collaborating with technical and...

Drive equipment management processes by authoring SOPs, troubleshooting issues, and collaborating with teams to enhance operational efficiency and compliance while maintaining high-quality standards a...

Join a team that's dedicated to delivering superior automation test solutions while collaborating across teams in a dynamic federal environment. Contribute to the development of advanced test automati...

Transform research into actionable detection solutions by managing the integration of threat intelligence outputs into production systems. Collaborate across teams to ensure streamlined workflows and...

Join our dynamic Threat Intelligence team to transform research outputs into production-ready artifacts, shaping detection rules and enhancing data pipelines while collaborating across functions to de...

Develop robust data integration and reporting systems to empower Finance and Analytics with reliable insights and streamline data management processes across entire platforms...

Champion technical program launches and manage customer onboarding for bug bounty and pentesting initiatives, ensuring seamless integration and strong security posture through expert advice and suppor...

Shape innovative solutions as you provide expert technical support for OEM customers in PCB design and manufacturing. Collaborate across teams to drive advanced design activities and improve communica...

Engineer and enhance the global endpoint environment by optimizing Windows and macOS devices. Drive proactive management and automation to ensure security, compliance, and performance for a seamless e...

Explore a critical role where you design and maintain seamless cloud infrastructure, enhance CI/CD processes, and write backend code that connects our systems, driving innovation in a fast-growing eng...

Deliver exceptional site reliability by enhancing E-commerce performance. Collaborate with teams to design monitoring tools, make informed decisions on technology, and ensure robust systems support in...

Advance your career by contributing to our Site Reliability Engineering efforts, ensuring optimal performance and reliability of eCommerce platforms through innovative monitoring solutions and collabo...

Grow your career with a dynamic role in software development, driving projects from design to delivery. Collaborate with diverse teams to enhance product performance and innovate cutting-edge solution...

Contribute to growth in Managed Services and Smart Platforms by driving adoption of AI-enabled offerings, influencing account strategy, and enhancing customer relationships through strategic sales ini...

Unlock potential by developing cutting-edge software solutions in estimation theory and resource management while collaborating within diverse project teams to solve complex challenges...

Unlock potential by leading cross-functional teams in delivering robust cloud-based solutions. This role requires hands-on expertise in AWS, Kubernetes, and observability tools to ensure high availabi...

Drive us to enhance customer satisfaction by delivering exceptional technical support, performing installations, and providing ongoing maintenance for concrete infrastructure solutions with extensive...

Engage with us to architect innovative network and security solutions. Leverage your expertise to support enterprise sales teams, bridging technology and business needs to deliver impactful results ac...

Transform IT infrastructure by delivering exceptional technical support, managing systems, ensuring security, and optimizing performance to enable operational success and innovation across diverse pla...

Elevate documentation standards at a platform-level by owning infrastructure, enabling AI-assisted workflows, and ensuring clarity and accessibility for clients and contributors. Collaborate cross-fun...

Unlock potential by leading technical marketing initiatives that define market narratives. Collaborate with cross-functional teams to translate technical depth of the platform into compelling content...

Drive operational excellence by managing maintenance schedules, work requests, and compliance activities to enhance productivity in calibration and service operations. Collaborate cross-functionally t...

Unlock potential by driving the design and implementation of scalable DNS & Kubernetes architectures. Collaborate with teams to automate processes, ensuring performance and security in mission-critica...