Technical Support Analyst Jobs in Waltham, MA

Lead a dynamic customer support team, ensuring exceptional service delivery while driving performance metrics and quality assurance. Partner with management to refine workflows and enhance customer su...

Help us drive quality assurance as a QA Automation Engineer II, collaborating with interdisciplinary teams to enhance product features through comprehensive testing and automation, while fostering inn...

Transform compensation strategies by leading sales team payout processes, enhancing plans, and analyzing performance data to ensure equitable and compliant structures while improving engagement and cl...

Elevate AI initiatives within the Avigilon platform, owning strategy and execution while driving impactful AI-driven product developments for enhanced physical security solutions. Collaborate cross-fu...

Drive the vision and strategy for AI and analytics initiatives, transforming cutting-edge AI technology into user-friendly workflows within a dynamic team, ensuring our video security solutions meet r...

Unlock potential by leading complex cloud migrations and DevOps transformations. Collaborate with cross-functional teams to create robust platforms in AWS and Azure, enhancing system performance and d...

Join a dynamic team to deliver exceptional field services, performing installations, maintenance, and troubleshooting of complex high voltage equipment while exceeding customer expectations and leadin...

Shape the future of AI security by leading the architecture for enterprise AI initiatives, bridging technology and business to ensure secure, scalable, and ethical AI implementations across diverse en...

Join a team that champions accessibility by conducting thorough audits and ensuring compliance with WCAG and Section 508. Collaborate across disciplines to integrate accessibility into product lifecyc...

Deliver high-quality eCOA solution designs for clinical studies, collaborating with cross-functional teams to ensure project efficiency and alignment with client needs and regulatory standards...

Accelerate digital transformation by leading integrations of Ellucian systems. Collaborate with stakeholders to ensure seamless connectivity, optimize workflows, and enhance data management across mul...

Champion customer success by managing banking clients post-launch, enhancing their operational capacity on the Prelim platform. Collaborate with multiple teams to resolve issues, optimize workflows, a...

Transform client experiences by managing technical accounts meticulously. Dive into operational improvement, collaborate with stakeholders, and drive excellence in service delivery, ensuring clients a...

Lead the charge in optimizing on-the-job training programs, ensuring effective, standardized training to enhance safety and performance across operations through rigorous evaluation and continuous imp...

Shape transformative processes by supporting business improvement initiatives, analyzing workflows, and collaborating with diverse stakeholders to enhance operational efficiency and policy implementat...

Engage with customers to transform their engineering workflows by leading change, driving adoption, and ensuring successful deployments of innovative solutions. Leverage mechanical engineering experti...

Help us support customers by providing expert engineering assistance and timely repairs for spectrometers. Collaborate with teams to ensure satisfaction and maintain equipment, while traveling occasio...

Lead the charge in delivering exceptional event production by combining technical engineering expertise with management skills to ensure high-quality, seamless execution of audiovisual events at custo...

Join a team that's dedicated to advancing quality engineering by developing robust automated testing frameworks for complex financial systems, ensuring accuracy, reliability, and regulatory compliance...

Lead the charge in shaping and executing the AI-for-Operators strategy, driving workforce productivity and governance in a regulated environment, while collaborating with executives and managing a ski...

Join a team that's pushing the boundaries of embedded system software development. Collaborate with cross-functional engineers to design and code solutions for complex systems, enhancing both function...

Drive financial excellence by collaborating across teams to enhance revenue forecasting and efficiency in a dynamic, high-growth environment. Be pivotal in shaping strategies that support public compa...

Innovate HR technology solutions that streamline processes and enhance the employee experience by collaborating with HR, IT, and stakeholders to optimize applications and integrations, ensuring a robu...

Drive revenue growth by managing key accounts, tailoring solutions, and developing new opportunities. Leverage consultative selling to delight clients while collaborating internally to achieve custome...

Join us to drive revenue growth by building relationships and delivering innovative solutions. You'll work closely with key accounts, addressing their unique needs while leveraging a comprehensive por...