Welcome to the Technical Support Analyst Job Category

Find your dream Technical Support Analyst job with eye-catching salaries of $100,000 or more on Ladders. As a Technical Support Analyst, you have a great responsibility to provide troubleshooting guidance and technical support to enhance clientele’s user experience.

Role and Responsibilities of a Technical Support Analyst

A Technical Support Analyst provides solutions to technical issues faced by customers and businesses. Their role involves diagnosing and resolving hardware and software problems, configuring networks, and training staff on new technology.

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$90K - $110K *

The IT Support Analyst III will manage IT administration activities and support the IT experience for team members while ensuring adherence to organizational processes and policies. This role involves...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $114K *

The Product Support Analyst is responsible for assisting developers by managing support processes and troubleshooting technical issues within the Developer Ecosystem Success organization. This role re...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$86K *

The Support Desk Analyst will be responsible for maintaining and administering computer networks and related computing environments, ensuring smooth operation of systems and resolving technical issues...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$74K - $123K *

The Technical Support Engineer at Arc XP serves as the technical escalation point for the enterprise publishing platform, addressing complex customer-impacting issues. This role involves troubleshooti...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Media

$98K - $115K *

As a Technical Support Specialist at Vanta, you will assist customers by addressing their technical support requests and ensuring a superior customer experience. You will collaborate with the Support...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$87K - $132K *

The Technical Support Engineer - Helium Mobile will serve as a critical bridge between the support and engineering teams, handling complex technical escalations and providing expert-level troubleshoot...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $125K *

The Application Support Analyst Sr is responsible for analyzing and improving clinical and business processes related to assigned applications. This role involves developing test plans, facilitating s...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

The Senior Technical Support Engineer at Intelerad is responsible for providing technical assistance for medical imaging applications to customers through various communication channels. This role inv...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$76K - $126K *

The Desktop Support Specialist will manage end-user requests and issues, providing both local and remote support for Windows and Mac devices. Responsibilities include troubleshooting hardware and soft...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $118K *

The Application Support Specialist I serves as the primary contact for end-user support, focusing on troubleshooting and enhancing user knowledge of applications. This role involves managing user acce...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $110K *

The Production Support Engineer is responsible for providing 24/7 support for critical applications, ensuring their smooth operation and performance. This role requires expertise in Java development...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$108K *

The ServiceDesk Analyst at GovCIO will support the US Courts by maintaining and administering computer networks and related computing environments. This role involves implementing security measures, m...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$78K - $108K *

The Technical Support Engineer is responsible for managing service requests, providing effective communication, and supporting various technical integrations related to banking and payment systems. Th...

US-AnywhereRemote

1 month ago

  •     Information Technology

$91K - $130K *

The Systems Analyst will evaluate existing systems and business processes, designing integrations between various systems while collaborating with business partners and development teams. This role in...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $84K *

As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers by diagnosing and troubleshooting software issues. You will work directly with customers and the engin...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $105K *

The Help Desk Tech Expert is responsible for planning, installing, configuring, maintaining, and supporting applications and hardware. This role involves troubleshooting hardware and software issues...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$70K - $105K *

The Help Desk Tech Expert is responsible for planning, installing, configuring, maintaining, and supporting applications and hardware. This role involves troubleshooting hardware and software issues...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$70K - $105K *

The Help Desk Tech Expert is responsible for planning, installing, configuring, maintaining, and supporting applications and hardware. This role involves troubleshooting hardware and software issues...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$70K - $105K *

The Help Desk Tech Expert is responsible for planning, installing, configuring, maintaining, and supporting applications and hardware. This role involves troubleshooting hardware and software issues...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$70K - $105K *

The Help Desk Tech Expert is responsible for planning, installing, configuring, maintaining, and supporting applications and hardware. This role involves troubleshooting hardware and software issues...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$70K - $105K *

The Help Desk Tech Expert is responsible for planning, installing, configuring, maintaining, and supporting applications and hardware. This role involves troubleshooting hardware and software issues...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$83K - $114K *

The Remote Support Specialist at Trane Technologies will leverage HVAC knowledge and Controls skills to analyze, remotely diagnose, and optimize connected commercial and industrial HVAC equipment. Thi...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $130K *

The Production Support Analyst will play a crucial role in Salesforce.com implementations, particularly in Sales, Service, and Experience Cloud, with a focus on the healthcare domain. This position re...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $120K *

The Help Desk Manager is responsible for overseeing the daily operations of the IT help desk team, ensuring high-quality technical support and exceptional customer service. This role includes managing...

US-AnywhereRemote

1 month ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $115K *

The Deployment Support Analyst is responsible for supporting the execution and maintenance of products and systems that meet customer needs and company objectives. This role involves collaborating wit...

US-AnywhereRemote

1 month ago

  •     Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I require to become a Technical Support Analyst?question toggle

    You need a bachelor’s degree in computer science or a related field, and sometimes, professional certifications are also preferred. A strong knowledge in operating systems, network configuration, and problem-solving skills are essential.

  • What is the salary range for a Technical Support Analyst?question toggle

    The salary range for a Technical Support Analyst varies greatly depending on experience, location, and the complexity of tasks. However, on Ladders, you’ll find opportunities that pay $100,000 or more per annum.

  • What advancement opportunities are available for Technical Support Analysts?question toggle

    With experience, a Technical Support Analyst can progress to jobs like IT Project Manager, IT Consultant, or even CTO (Chief Technology Officer), especially in organizations where technology is the core business.