Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $110K *

Empower data center operations by troubleshooting issues, optimizing performance, and managing infrastructure. Collaborate seamlessly with IT teams, drive migrations, and enhance security to ensure cu...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $207K *

Engage in complex troubleshooting and provide top-tier support in HPC and AI infrastructure, collaborating with multidisciplinary teams to ensure customer satisfaction and operational excellence in a...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead the charge in providing technical support for enterprise partners, ensuring prompt resolution of API issues. Collaborate globally to enhance integration quality and reliability, fostering a seaml...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $93K *

Partner with us to assist customers with automation solutions by building relationships, solving problems, and creating technical content while engaging across teams for product development and suppor...

Vancouver, BCIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$76K - $111K *

Join a team that's focused on optimizing enterprise network infrastructure and security. You will manage complex connectivity issues, enhance network performance, and collaborate with cybersecurity te...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $93K *

Deliver exceptional on-site technical support, troubleshooting, and customer service to enhance client satisfaction, while leveraging your technical skills and experience in field services to efficien...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$72K - $93K *

Drive your career forward by resolving customer issues through technical expertise and outstanding on-site support, ensuring optimal service delivery and satisfaction in this diverse and impactful rol...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $115K *

Support and sustain enterprise IT systems across diverse environments. Collaborate with teams to deliver effective user experiences, maintain core technology, and ensure seamless operations in a fast...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Optimize systems engineering processes for Naval Business Systems, managing compliance and supporting critical IT portfolios. Collaborate effectively to enhance acquisition pathways and ensure program...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Optimize customer solutions by collaborating with global teams to understand needs, support sales, and contribute to product designs while ensuring engineering excellence and technical accuracy in a r...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Empower clients by providing innovative technical solutions as you collaborate with engineering and sales. Your role drives customer satisfaction and supports product design, ensuring timely solutions...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $165K *

Candid Health is seeking a dedicated SysOps Engineer to join their TechOps Team, focusing on enabling engineers and operators to address significant challenges in the US healthcare system while ensuri...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $165K *

Candid Health is seeking a dedicated SysOps Engineer to join their TechOps Team, focusing on enabling engineers and operators to address significant challenges in the US healthcare system while ensuri...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $160K *

Unlock potential by deploying and managing high-availability Windows and Linux systems while automating processes and enhancing infrastructure performance for global operations...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Drive efficient resolution of production issues across multiple platforms, collaborating with diverse teams to meet SLAs and documenting procedures for continuous improvement while managing incidents...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$123K *

Elevate your career by partnering with sales teams to offer innovative financing solutions and drive strategic growth within the organization. Enhance customer relationships, negotiate terms, and ensu...

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Unlock your potential by providing engineering solutions, driving cost savings, and enhancing sales growth as a vital technical resource across various departments and customers...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Drive systems engineering support for mission-critical projects, ensuring effective coordination, documentation, and communication among technical teams and stakeholders to facilitate program success...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Join a team that ensures successful execution of Managed Services support contracts, implementing and troubleshooting Avaya telephony and Contact Center solutions while delivering outstanding client s...

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Lead the charge in defining and executing product marketing strategies, collaborating cross-functionally to elevate market positioning and drive revenue growth within the hospitality sector, empowerin...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $140K *

IESE Solutions is seeking a Systems Engineer specialized in Systems of Systems Architectures to support the Space Systems Command in El Segundo, CA. The role involves providing systems engineering, mi...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$64K - $109K *

Join a team that's committed to delivering exceptional customer service by diagnosing and repairing complex equipment, ensuring operational quality and minimizing downtime through effective problem-so...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$64K - $109K *

Join a team of experts dedicated to diagnosing and repairing advanced systems in customer environments. Ensure client satisfaction and operational efficiency with hands-on technical support, while men...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Unlock your potential as you drive automation solutions to enhance customer success operations. Collaborate with cross-functional teams to streamline processes and improve customer satisfaction throug...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.