In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Director Customer Experience and Lifecycle Services
$120K - $150K *
Join a leadership team focused on enhancing customer experiences across functions. Drive strategies for customer care, ensuring alignment with operational goals while managing a dedicated team in a dy...
1 week ago
Team Lead, Solutions Engineering (Post-Sales)
$150K - $170K *
Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...
1 week ago
Support Engineer II-Ext - AMZ9790409
$102K - $160K *
Deliver exceptional support by troubleshooting complex issues, driving communications, and mentoring engineers while enhancing the Managed Service platform for customers' infrastructure needs...
4 days ago
$145K - $160K *
Partner with us to advance critical engineering projects within a highly regulated environment. Leverage your expertise in process design to support complex, impactful programs for national security a...
2 weeks ago
$120K - $140K *
Unlock new business opportunities by leveraging your expertise in automation. This hybrid role blends sales and technical skills to engage clients, develop tailored solutions, and drive growth in indu...
Reposted 1 week ago
$90K - $130K *
Champion the future of application security by partnering with sales teams to deliver innovative solutions, help clients navigate risks, and provide scalable strategies amidst rapid technological adva...
2 weeks ago
$125K - $155K *
Lead the charge in architecting and managing mission-critical IT systems, ensuring high availability and security across infrastructure. Play a pivotal role in cloud migrations and automation efforts...
3 weeks ago
Customer Service Project Manager - Data Centers
$91K - $156K *
Innovate in the realm of service project management, driving the successful execution of complex projects while enhancing customer satisfaction. Utilize your leadership and coordination skills to navi...
2 weeks ago
Senior Level Communications Engineer
$100K - $130K *
Provide comprehensive lifecycle support for Deployable Communications Systems, encompassing design, installation, and maintenance while advising on service adequacy to support critical missions across...
2 weeks ago
$75K - $125K *
Champion aerospace innovation by leveraging engineering expertise to deliver tailored motion control solutions, engaging with clients throughout the sales process to drive growth and meet high industr...
3 weeks ago
$170K - $214K *
Join a team that's redefining enterprise software solutions. Drive technical sales cycles, build strategic relationships, and deliver impactful presentations to executives and technical audiences whil...
3 weeks ago
Pre-sales Engineer/Technical Solutions Consultant *Japanese
$80K - $95K *
Empower a dynamic team by driving successful pre-sales initiatives and technical solutions. Collaborate with clients and engineers to craft optimal software solutions and ensure seamless project execu...
6 days ago
$84K *
Lead all in-house projects for production control systems. Optimize process systems and support production, maintenance, and facilities. Serve as the technical expert and oversee project specification...
2 weeks ago
$90K - $130K *
Join our dynamic team as you bridge Product and Customer needs, facilitate technical solutions, and drive innovation to enhance procurement processes, supporting top-tier tech companies in maximizing...
1 week ago
Senior Distinguished Technologist - Pre-Sales AI & Data Center Networking
$257K - $500K+*
Elevate your career by architecting solutions for AI and networking challenges globally. Engage with industry leaders to design scalable infrastructure and influence multi-billion-dollar deals. Drive...
Reposted 3 days ago
$128K - $160K *
Join a team that's passionate about providing expert remote support for VMware technologies. Your role will involve troubleshooting complex issues, collaborating with users, and enhancing the customer...
2 weeks ago
Network Operations Engineer II
$72K - $115K *
Unlock your potential by solving complex network issues and enhancing performance. Collaborate across teams in a dynamic environment focused on optimizing and improving global IP and Optical networks...
3 weeks ago
$130K - $150K *
Join us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive...
4 days ago
Technical Product Marketing Manager
$155K - $175K *
Engage diverse audiences by creating authoritative educational content that translates complex technical and governance concepts. Collaborate with experts to scale quality content production, fosterin...
2 weeks ago
IT Administrator (Global Support)
$80K - $110K *
Support and enhance global IT infrastructure and employee experience by managing IT operations, troubleshooting issues, and driving system efficiencies to ensure reliability and security across divers...
2 weeks ago
$70K - $95K *
Engineer cutting-edge automation solutions, maximizing efficiency and reliability for customers through expert technical support, troubleshooting, and maintenance. Collaborate with teams to enhance op...
3 weeks ago
$70K - $95K *
Deliver technical support and service for automation solutions, ensuring optimal performance through troubleshooting and maintenance. Collaborate with teams to enhance reliability, traveling extensive...
3 weeks ago
$90K - $120K *
Drive customer success and sales growth through proactive engagement, uncovering needs, and delivering tailored solutions. Build lasting relationships to ensure retention and maximize account potentia...
5 days ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the charge in scaling a high-impact customer support organization, enhancing operational efficiency, and delivering superior customer experiences across a global SaaS portfolio. Drive harmonizati...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Join a leading SaaS company's global support team to define strategies, enhance customer experiences, and drive operational excellence across diverse regions and product lines, focusing on scalability...
Reposted yesterday
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.