Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $120K *

Unlock potential by serving as a vital liaison between customers and engineering teams, ensuring successful implementation and support of complex aerospace products, while driving technical reviews an...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $138K *

Unlock the potential of high-speed connectivity by verifying and qualifying copper cables and optical modules. Collaborate cross-functionally to enhance networking solutions for next-generation infras...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $138K *

Lead the charge in verifying and qualifying copper cables and optical modules, ensuring high-performance integration across innovative networking solutions and collaborating with diverse cross-functio...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $108K *

Lead the support and implementation of VoIP solutions, enhancing customer experiences via effective troubleshooting, onboarding, and remote assistance. Collaborate within a dynamic team to streamline...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$93K - $155K *

Elevate your engineering career by optimizing advanced manufacturing processes and collaborating within cross-functional teams to drive innovation in electronic technologies and improve product qualit...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Empower clinicians by leading the support program for effective system usage. Manage end-to-end support operations, translating technical challenges into actionable solutions while scaling user suppor...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $105K *

Empower clients by leading IT projects from design to deployment, ensuring technical solutions meet their needs and satisfaction. Collaborate with teams while delivering exceptional customer service i...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$208K - $248K *

Deliver exceptional pre-sales solutions by engaging customers, leading technical discovery, and collaborating across teams to ensure their needs inform our AI technology. Drive value through tailored...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$231K - $276K *

Transform customer engagement by leading technical discovery, delivering impactful solutions, and collaborating cross-functionally to ensure client success in a dynamic pre-sales environment with adva...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $150K *

Lead the charge in driving yield and quality improvements through test program development and cross-functional collaboration in the semiconductor industry, ensuring robust product characterization an...

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$102K - $140K *

Join our team to drive test program development and yield enhancement for mixed-signal products. Collaborate with cross-functional teams to tackle quality issues, enhance manufacturability, and ensure...

5 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$136K - $184K *

Drive the design and innovation of mechanical systems for AWS data centers, ensuring resilience and efficiency. Collaborate with cross-disciplinary teams to enhance system reliability and cost-effecti...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Champion the integration of engineering solutions with customer needs, enhancing technical support and communication across teams to drive successful product deployment and foster lasting relationship...

Today

  •   Less than 5 years exp.  •   Technical Services

$82K - $170K *

Help us transform technical support by addressing diverse client queries, conducting detailed analyses, and offering tailored solutions. Join our Global Technical Support team to enhance user experien...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$82K - $170K *

Join a team that's integral to delivering exceptional technical support services, engaging with diverse users to solve complex challenges, optimize usage, and provide vital training on industry-leadin...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Accelerate progress at the forefront of cybersecurity by leading technical strategies in sales cycles. Engage directly with clients to ensure their needs are met and collaborate with teams to drive pr...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$108K - $130K *

Transform your career with a dynamic systems engineering role that requires extensive experience in leading projects, stakeholder engagement, and technical expertise to deliver innovative solutions an...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$138K - $160K *

Inspire project success as you lead a diverse team, ensuring seamless delivery, effective communication, and high-quality outcomes in a challenging IT environment. Your expertise will drive modernizat...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$66K - $132K *

Engage as a leader in data center hardware support, ensuring reliability and optimizing operational excellence. Drive change initiatives, lead troubleshooting, and enhance team capabilities in a dynam...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $132K *

Drive your career forward by leading complex data center services, ensuring operational excellence, and fostering a culture of continuous improvement. Collaborate across teams to enhance performance a...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $145K *

Join a dynamic team to engineer endpoint security and productivity solutions across Mac and Windows environments. Collaborate on impactful projects that promote a seamless employee experience while ad...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by partnering with sales teams to deliver technical insights, drive product demos, and manage enterprise customer interactions, transforming complex security needs into effective solu...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Help us enhance customer satisfaction by resolving technical issues and improving our AI solutions. Collaborate with cross-functional teams, utilize AI tools, and ensure seamless user experiences for...

Today

  •   Less than 5 years exp.  •   Information Technology

$80K - $85K *

Empower your career by driving technical support solutions and enhancing cinema software capabilities. Collaborate with global teams, tackle complex issues, and elevate customer experiences while expa...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$106K - $140K *

Pioneer capital projects in automation across Canadian facilities, collaborating with teams to define and implement standards. Support engineering functions while managing budgets, documentation, and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.