Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$120K - $150K *

Join a leadership team focused on enhancing customer experiences across functions. Drive strategies for customer care, ensuring alignment with operational goals while managing a dedicated team in a dy...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $170K *

Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$102K - $160K *

Deliver exceptional support by troubleshooting complex issues, driving communications, and mentoring engineers while enhancing the Managed Service platform for customers' infrastructure needs...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $160K *

Partner with us to advance critical engineering projects within a highly regulated environment. Leverage your expertise in process design to support complex, impactful programs for national security a...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $140K *

Unlock new business opportunities by leveraging your expertise in automation. This hybrid role blends sales and technical skills to engage clients, develop tailored solutions, and drive growth in indu...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Champion the future of application security by partnering with sales teams to deliver innovative solutions, help clients navigate risks, and provide scalable strategies amidst rapid technological adva...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $155K *

Lead the charge in architecting and managing mission-critical IT systems, ensuring high availability and security across infrastructure. Play a pivotal role in cloud migrations and automation efforts...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $156K *

Innovate in the realm of service project management, driving the successful execution of complex projects while enhancing customer satisfaction. Utilize your leadership and coordination skills to navi...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Provide comprehensive lifecycle support for Deployable Communications Systems, encompassing design, installation, and maintenance while advising on service adequacy to support critical missions across...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$75K - $125K *

Champion aerospace innovation by leveraging engineering expertise to deliver tailored motion control solutions, engaging with clients throughout the sales process to drive growth and meet high industr...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$170K - $214K *

Join a team that's redefining enterprise software solutions. Drive technical sales cycles, build strategic relationships, and deliver impactful presentations to executives and technical audiences whil...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Empower a dynamic team by driving successful pre-sales initiatives and technical solutions. Collaborate with clients and engineers to craft optimal software solutions and ensure seamless project execu...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K *

Lead all in-house projects for production control systems. Optimize process systems and support production, maintenance, and facilities. Serve as the technical expert and oversee project specification...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Join our dynamic team as you bridge Product and Customer needs, facilitate technical solutions, and drive innovation to enhance procurement processes, supporting top-tier tech companies in maximizing...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$257K - $500K+*

Elevate your career by architecting solutions for AI and networking challenges globally. Engage with industry leaders to design scalable infrastructure and influence multi-billion-dollar deals. Drive...

Reposted 3 days ago

  •   15+ years exp.  •   Enterprise Technology

$128K - $160K *

Join a team that's passionate about providing expert remote support for VMware technologies. Your role will involve troubleshooting complex issues, collaborating with users, and enhancing the customer...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$72K - $115K *

Unlock your potential by solving complex network issues and enhancing performance. Collaborate across teams in a dynamic environment focused on optimizing and improving global IP and Optical networks...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$130K - $150K *

Join us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$155K - $175K *

Engage diverse audiences by creating authoritative educational content that translates complex technical and governance concepts. Collaborate with experts to scale quality content production, fosterin...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $110K *

Support and enhance global IT infrastructure and employee experience by managing IT operations, troubleshooting issues, and driving system efficiencies to ensure reliability and security across divers...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $95K *

Engineer cutting-edge automation solutions, maximizing efficiency and reliability for customers through expert technical support, troubleshooting, and maintenance. Collaborate with teams to enhance op...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Deliver technical support and service for automation solutions, ensuring optimal performance through troubleshooting and maintenance. Collaborate with teams to enhance reliability, traveling extensive...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Drive customer success and sales growth through proactive engagement, uncovering needs, and delivering tailored solutions. Build lasting relationships to ensure retention and maximize account potentia...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$130K - $180K *

Lead the charge in scaling a high-impact customer support organization, enhancing operational efficiency, and delivering superior customer experiences across a global SaaS portfolio. Drive harmonizati...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Join a leading SaaS company's global support team to define strategies, enhance customer experiences, and drive operational excellence across diverse regions and product lines, focusing on scalability...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.