Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$136K - $184K *

Deliver innovative mechanical engineering solutions to optimize AWS data center performance, ensuring reliability and efficiency. Collaborate with cross-disciplinary teams to design and implement impa...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$86K - $198K *

Unlock potential by delivering customer-focused IT solutions through effective troubleshooting, user support, and advanced technology collaboration that shapes national security missions and enhances...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$160K - $230K *

Unlock customer success by providing expert AI support, resolving complex technical challenges, and collaborating with engineers and product teams to drive innovation and satisfaction in a fast-paced...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $122K *

Empower innovation by managing product support for electro-mechanical systems. Engage in troubleshooting, preventive maintenance, and compliance, ensuring quality standards are met in collaboration wi...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$224K - $308K *

Elevate your career by aligning customer security goals with innovative solutions. As a pre-sales engineer, you will drive sales strategies, present technical solutions, and engage with clients to enh...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Deliver engineering solutions by maintaining and enhancing existing products while collaborating with cross-functional teams for continuous improvement and operational success...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Partner with us to enhance product reliability and quality. As a Sustaining Engineer, you'll address technical challenges, implement improvements, and collaborate across functions to drive continuous...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$200K - $230K *

Pioneer secure system integration in a mission-critical environment. Leverage your expertise in Linux, AWS, and automation to enhance deployments across hybrid infrastructures while ensuring complianc...

Today

  •   11 - 15 years exp.  •   Aerospace & Defense

$90K - $120K *

Lead the charge in deploying complex server and cloud solutions. Collaborate with stakeholders to enhance infrastructure and automate processes, ensuring high-quality service delivery to clients while...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $160K *

Join a team that's dedicated to optimizing global infrastructure services. Collaborate across departments to troubleshoot complex issues and enhance technical processes while mentoring junior engineer...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $230K *

Join a team that's pivotal in shaping secure DoD systems through expert Linux integration, AWS cloud engineering, and automation. Bring your deep technical experience to enhance system performance and...

Today

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $130K *

Join a dynamic team as you drive the design and implementation of enterprise integrations, collaborating with cross-functional teams to enhance system capabilities across cloud and on-premise platform...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $110K *

Analyze and transform technical infrastructure, guiding design and support for end-user systems and security architectures. Collaborate on solutions and ensure quality standards are met while proactiv...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Optimize IT operations by integrating and managing cutting-edge AI and productivity tools, creating a seamless environment for team collaboration while upholding robust security standards across all p...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $140K *

Engage with cutting-edge technology as a Senior Field Service Engineer, providing expert installation, maintenance, and customer support for complex systems in both civil and military settings, ensuri...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $130K *

design and develop clinical alarm management software, leading features from concept to deployment. Collaborate across teams to enhance architecture, and maintain high-quality standards within a regul...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $100K *

Shape the future of public safety by leveraging your technical expertise in sales. Collaborate with diverse teams to provide tailored solutions that enhance emergency communication systems, driving ef...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Join us in developing innovative clinical alarm management software solutions that enhance real-world healthcare applications. Collaborate across teams to design, implement, and support robust backend...

4 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$90K - $120K *

Elevate network solutions by driving customer engagement and technical strategy. Collaborate with sales teams to design tailored network infrastructures that meet customer requirements, ensuring Nokia...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$72K - $124K *

Optimize networking solutions by collaborating with engineers to ensure hardware/software meet performance standards. Drive innovation through design, testing, and validation in factory automation and...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $124K *

Engage with senior engineers to optimize and innovate networking solutions, ensuring systems meet functionality and performance benchmarks through design, testing, and validation in cutting-edge techn...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Lead the charge in developing and implementing quality processes for innovative networking hardware, ensuring product excellence and driving continuous improvement across manufacturing operations and...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$92K - $187K *

Transform the training landscape for Engineering teams by developing and delivering innovative programs. Collaborate with stakeholders, leverage AI tools, and enhance learning experiences to drive eng...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$92K - $187K *

Explore innovative training strategies for Engineering teams, driving skill development through program management and creative AI integration. Collaborate closely with stakeholders to deliver impactf...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$129K - $174K *

Innovate the manufacturing test ecosystem for AI server hardware products. Collaborate with cross-functional teams, drive automation, and enhance quality. Lead the strategy from prototypes to producti...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.