Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$85K - $110K *

Deliver advanced application support and resolve complex issues by leveraging SQL, analysis, and software development expertise. Collaborate with cross-functional teams to enhance platform stability a...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead the charge in ensuring the stability and security of global network architectures, driving enhancements in network performance and solutions that support the organization’s IT infrastructure acro...

Toronto, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Drive user support excellence by resolving technical issues and ensuring seamless navigation of a digital regulatory platform. Collaborate with teams to enhance user experience and deliver comprehensi...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $200K *

Join a team that's dedicated to optimizing trading operations and technology. Collaborate across departments to enhance support for traders while driving strategic projects to improve processes and tr...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$96K - $118K *

Elevate product quality by investigating field incidents, driving corrective actions, and supporting autonomous vehicle performance. Collaborate with engineering and safety teams to transform operatio...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$90K - $110K *

Champion system reliability through technical escalation support, incident resolution, and data analysis. Collaborate with development teams to drive improvements, automate processes, and ensure platf...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Transform your career with this dynamic role in desktop support. Leverage your expertise in Windows, desktop hardware, and pharmaceutical IT systems while ensuring compliance with GxP and GMP processe...

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$82K - $170K *

Join a team that advances technical data support for naval combat systems. Drive training and documentation efforts, ensuring the readiness of the U.S. AN/SQQ-89 systems through effective courseware d...

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $110K *

Advance the stability and performance of enterprise applications by providing L2/L3 support, diving into C# code, and optimizing IIS environments. Collaborate with development teams to automate deploy...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Deliver seamless application support through expert troubleshooting and automation. Utilize your .NET and scripting skills to enhance performance, maintain infrastructures, and drive incident resoluti...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join a team that's committed to ensuring the reliability and performance of enterprise applications. Leverage your expertise in .NET to diagnose issues, automate solutions, and enhance system stabilit...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Develop and enhance enterprise productivity services for the U.S. Army, ensuring innovative integration and operational support for vital communication and collaboration tools across Army networks...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Manage advanced application support for ERP and .NET solutions, enhancing system performance while providing excellent end-user service and problem resolution. Build solid relationships with stakehold...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Empower the customer support team by delivering expert software solutions and support while managing installations, updates, and troubleshooting for high-volume precision equipment across North Americ...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Drive system engineering excellence by leading process improvements and collaborating with cross-functional teams to enhance software development for critical education and training applications withi...

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$75K - $95K *

Join a team that's dedicated to elevating boiler repair standards through comprehensive technical support and training. Contribute to projects and collaborate with field personnel to ensure safety and...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$145K - $154K *

Transform enterprise tech solutions by providing technical leadership in Health IT modernization, ensuring scalable, secure, and interoperable architectures aligned with government standards while col...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$103K - $126K *

Join a dynamic team to support Outside Sales Engineers by providing expert HVAC equipment selections, proposal development, and project coordination while ensuring technical excellence and customer sa...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Empower organizations by serving as a trusted advisor in cybersecurity, leveraging AI-driven solutions to enhance security outcomes through expert pre-sales support and seamless customer onboarding, w...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Technical Services

$82K - $170K *

Accelerate progress at enhancing Navy combat systems through technical documentation support, training courseware, and system configuration management, ensuring fleet readiness across multiple AN/SQQ...

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $110K *

Develop and maintain requirements for unmanned aerial systems, ensuring clarity and testability. Engage with stakeholders to derive, decompose, and verify system-wide needs while complying with struct...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $110K *

Pioneer successful project execution by leveraging your expertise in computer science, delivering technical assessments, and developing tools and processes that enhance client environments while ensur...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Lead the quality assurance process by designing and executing tests to validate software functionality, performance, and security while collaborating with developers to deliver exceptional user experi...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Optimize software quality by designing and executing test cases, collaborating with developers, and ensuring thorough defect tracking and documentation in a fast-paced environment. Contribute to enhan...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Oversee and optimize manufacturing operations by leading troubleshooting, maintenance, and process improvements. This hands-on role engages in technical leadership to ensure equipment performance, eff...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.