Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$87K - $115K *

Join our team as a proactive IT Support Engineer, driving ownership and excellence in internal support. Enhance user experiences while ensuring top-tier operational readiness across all technology env...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $110K *

Transform your career by driving cyber incident response and threat detection for a leading federal agency. Engage with advanced network systems and enhance operational effectiveness in a collaborativ...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$92K - $140K *

Join our Dedicated Support Engineer team to tackle technical challenges while enhancing customer experiences. Collaborate with renowned brands and leverage metrics to drive continuous improvement in o...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $140K *

Unlock your potential by delivering top-tier technical support as part of a dedicated team. Collaborate with renowned brands, optimize customer experiences, and drive continuous improvement in a metri...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $140K *

Unlock potential by delivering exceptional technical support and solutions as part of a dynamic team. Engage with global brands, analyze customer outcomes, and drive continuous improvement in a fast-p...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $140K *

Drive customer satisfaction by joining our Dedicated Support Engineer team. Tackle technical challenges while enhancing client relations and streamlining workflows in a dynamic environment focused on...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Join us to shape technical excellence in customer engineering. You'll tackle complex challenges, establish standards, and drive strategic solutions for enterprise clients, directly impacting our growt...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Elevate customer experience by delivering Tier II technical support to VIP users. You'll provide expert solutions for desktop and mobile tech, manage assets, and ensure rapid adaptation to dynamic env...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $272K *

Drive complex enterprise engagements by leading discovery, solution design, and technical validation. Collaborate with Sales and customers to ensure effective implementation of cutting-edge video coll...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$162K - $240K *

Engage in strategic technical leadership within the EDM platform, influencing design and implementation while collaborating with multiple teams to enhance global client solutions and ensure scalabilit...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Join a team that delivers innovative tooling solutions, enhances machining applications, and drives customer satisfaction through technical expertise and collaboration across diverse functional areas...

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Solve complex networking challenges in a fully remote environment, mentoring junior technicians while managing diverse client infrastructures. Elevate your career by leveraging advanced networking ski...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Lead the charge in creating engaging technical content that effectively communicates product value through visuals and collaboration with engineering and marketing teams. Drive sales initiatives with...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Champion the design and optimization of mechanical systems in a dynamic manufacturing environment. Collaborate with teams to enhance equipment reliability and process efficiency, gaining valuable hand...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $125K *

Drive the development of operational systems and processes for Customer Experience, collaborating closely with leadership. Enhance efficiency and data-driven insights for a team that's rapidly growing...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$82K - $110K *

Join a dynamic team to enhance network operations, leveraging AI insights to boost reliability and efficiency while mentoring peers and guiding technical solutions across various segments of the organ...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Transform our cloud platform as a Senior DevOps Engineer, driving AWS innovations, defining roadmaps, and enhancing incident management. Lead AI adoption for improved infrastructure and foster collabo...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Join a team that's redefining IT infrastructure management by ensuring security, compliance, and seamless user experiences. Collaborate with various teams to implement identity controls and enhance op...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Empower our organization by managing IT infrastructure, enhancing security, and delivering outstanding end-user services. Collaborate with cross-functional teams to implement access controls and suppo...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$89K - $143K *

Help us elevate partner capabilities by delivering technical training and support, driving solution awareness, and fostering collaborative engagement to improve sales effectiveness and market readines...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $126K *

Engage as a key technical adviser, enhancing partner capabilities through training and support, while driving solution awareness and market readiness in a collaborative IT environment focused on pre-s...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $126K *

Support partners to enhance their technical capabilities and market readiness. Deliver pre-sales enablement, training, and expert guidance on emerging IT solutions, fostering growth and competitivenes...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Redefine the networking landscape by designing and maintaining robust, scalable, and secure infrastructures for hybrid environments. Collaborate with diverse teams to optimize performance and drive in...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Collaborate to develop and integrate a dynamic software suite that supports mission needs, focusing on messaging, observability, and reliable backend engineering within a containerized environment...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Shape the future of software development by integrating messaging, observability, and backend engineering services, driving innovative solutions for evolving mission needs in a dynamic environment...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.