Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$199K - $258K *

Lead innovative mechanical design for next-gen products, ensuring quality and performance through collaboration and advanced engineering practices. Drive product roadmap and optimize solutions for com...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$100K - $120K *

Lead the charge in transforming high-value automation opportunities into reality as a Pre-Sales Solutions Engineer, partnering with sales while crafting tailored solutions and ensuring customer succes...

Vancouver, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock your potential by partnering with sales teams to drive automated solutions. Engage directly with prospects, transforming their needs into tailored, working solutions. Your expertise will guide...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Support client growth by delivering expert assistance with PXM solutions. Engage collaboratively with teams across continents to enhance the customer experience and drive continuous improvement on tec...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Unlock operational excellence by delivering premium IT managed services, optimizing complex infrastructures, and providing technical leadership. Collaborate closely with a dynamic team to enhance perf...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $149K *

Empower innovative engineering solutions by designing, developing, and implementing complex projects. Collaborate with cross-functional teams, lead initiatives, and refine processes to meet diverse te...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Contribute to mission success by designing and validating critical infrastructure solutions for federal operations. Support technical evaluations and systems integration to ensure reliable and resilie...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $150K *

Join a team that's driving digital transformation for top Telecom clients, crafting innovative strategies with executives to turn ideas into market-ready solutions while leading high-performing teams...

Vancouver, BCIn-Person

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Innovate digital strategies for a Telecom client, leading high-impact initiatives that transform business operations while developing lasting executive relationships and driving market solutions tailo...

Toronto, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Unlock potential by providing systems engineering support for mission-critical enterprise systems. Collaborate with government teams to design, deploy, and maintain secure IT infrastructure while ensu...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$229K - $299K *

Shape exceptional customer outcomes by leveraging your technical expertise and pre-sales skills. Collaborate cross-functionally to engage with clients, deliver impactful presentations, and influence o...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$229K - $344K *

Innovate the future of technology solutions by engaging with top customers, leading impactful presentations, and driving business outcomes through collaboration with cross-functional teams in a dynami...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$76K - $135K *

Transform the future of data center operations by ensuring the reliability of critical systems. Collaborate with expert teams to troubleshoot and maintain high-performance infrastructures that support...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$87K - $115K *

Join our team as a proactive IT Support Engineer, driving ownership and excellence in internal support. Enhance user experiences while ensuring top-tier operational readiness across all technology env...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Help us enhance security support by guiding teams in using application and cloud security tools. Leverage your technical expertise and customer service skills to foster understanding and effective rem...

Today

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Manage and optimize on-premises and cloud infrastructure while enhancing automation through Infrastructure-as-Code, ensuring seamless operation and recovery solutions for critical business systems...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Innovate our VoIP landscape by owning the SIP and media infrastructure. Drive improvements in call quality and routing efficiency while collaborating with the engineering team to enhance our global vo...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$115K - $176K *

Contribute to sales success by translating customer needs into tailored technology solutions. Engage in pre-sales activities, conduct demonstrations, and manage customer relationships with a focus on...

Ottawa, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engage in cutting-edge network engineering as a Network Test Engineer, providing critical support for mission success. Collaborate with teams to design, implement, and enhance secure network solutions...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$188K - $258K *

Lead the charge in optimizing system performance strategies for innovative PC products. Collaborate across teams to ensure seamless integration of cutting-edge technologies, enhancing user experience...

Today

  •   8 - 10 years exp.  •   Information Technology

$199K - $258K *

Lead the charge in developing innovative electrical architecture for next-gen laptops, guiding high-performing teams through product development, and driving technology assessments to ensure optimal p...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$199K - $258K *

Lead the charge in optimizing power delivery for high-performance systems. As a senior technologist, you will define strategies and methodologies, ensuring robust integrity across multiple engineering...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$81K - $110K *

Lead the charge in supporting SASE operations and troubleshooting; ensure seamless deployment and integration of cloud security services while collaborating across engineering and CyberOps teams for o...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $155K *

Shape the future of network security and performance by designing, implementing, and maintaining enterprise LAN/WAN solutions. Leverage your expertise to manage firewalls, support VPN services, and le...

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$195K - $235K *

Champion production reliability in large-scale network environments, enhancing uptime for AI workloads. Lead incident response, perform root cause analysis, and drive operational excellence initiative...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.