Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$70K - $100K *

Empower your career with a role ensuring customer satisfaction through technical support, troubleshooting, and expert knowledge of server systems. Work collaboratively in a fast-paced environment to u...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $100K *

Join a team that's dedicated to resolving complex technical issues and enhancing customer satisfaction through expert support in data center environments. You'll play a vital role in our global servic...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$60K - $110K *

Help us provide exceptional service engineering solutions by resolving complex server system issues, ensuring customer satisfaction, and supporting a global service network with superior technical and...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$79K - $87K *

Drive your career forward by joining a skilled team focused on resolving complex server issues in dynamic data center environments. Engage directly with customers to ensure optimal performance and sat...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $100K *

Analyze and resolve complex technical issues at customer sites, ensuring service excellence while supporting a dynamic global service network. Contribute to building a world-class engineering organiza...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$132K - $211K *

Unlock global support excellence by leading desktop and end-user services. Drive operational efficiency through AI and automation while enhancing user experience across diverse teams and regions. Embr...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$132K - $211K *

Empower global desktop and end-user support operations, enhancing service delivery using automation, AI, and data analytics while managing budgets and vendor relationships to ensure seamless user expe...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$112K - $179K *

Engineer technical solutions by leading product integration for optical technologies. Collaborate with cross-functional teams to address customer needs, providing hands-on lab support and innovative d...

Ottawa, ONIn-Person

Reposted 6 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $152K *

Champion technical excellence and customer satisfaction by providing critical support and solutions, driving improvements and facilitating effective communication between customers and engineering tea...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $151K *

Lead technical support initiatives to enhance customer satisfaction, ensure continuity, and improve workflows for the Wave Relay product line, driving effective solutions and collaboration across tech...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $170K *

Join a collaborative team as you provide essential hands-on IT support, ensuring seamless operations for hardware, software, and network systems in a vibrant office environment. Your expertise will ke...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$197K - $218K *

Support engineering activities throughout the system lifecycle by defining requirements, conducting system design, and ensuring solutions meet technical objectives and operational needs across diverse...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$197K - $218K *

Join a team that's dedicated to executing systems engineering throughout the lifecycle. Collaborate with diverse stakeholders to align solutions with operational goals and elevate technical architectu...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$108K - $130K *

Lead cutting-edge Systems Engineering initiatives, utilizing advanced technologies to drive innovation and enhance operational efficiency across complex projects. Collaborate with cross-functional tea...

2 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$108K - $130K *

Develop and lead systems engineering initiatives by leveraging your 20 years of expertise. Collaborate with teams to enhance infrastructure through cutting-edge technologies, ensuring optimal performa...

2 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$110K - $130K *

Lead product enhancements by managing development lifecycle, defining roadmaps, ensuring functionality, and collaborating with users to initiate feature requests while coding and strategizing to meet...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Transform your career by supporting the installation and maintenance of critical network and IT infrastructure. As a key technical resource, you will ensure operational efficiency and infrastructure i...

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join a team that's at the forefront of energy trading and data innovation. As a Data Support Engineer, you'll provide crucial L1 and L2 support to ensure the reliability and performance of our mission...

1 month ago

  •   Less than 5 years exp.  •   Energy & Utilities

$150K - $163K *

Lead the deployment of secure wireless systems within classified environments, integrating hardware and software while collaborating with diverse teams to ensure compliance with DoD security standards...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Manage the enterprise systems and operations for file transfer, ensuring optimal performance across Linux and Windows environments, cloud services, and cybersecurity tools while supporting long-term s...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$123K - $175K *

Lead the charge in complex incident response activities, coordinating teams and enhancing security posture through advanced threat hunting, forensics, and recovery strategies, while mentoring junior e...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $122K *

Join a team that's committed to excellence in nonprofit and education cloud support. As a Technical Support Engineer, you'll deliver high-quality assistance, partner cross-functionally, and enhance cu...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $122K *

Join a dynamic team to deliver top-tier technical support for Nonprofit and Education Clouds. Engage with customers and collaborate across departments to enhance operational effectiveness and ensure h...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $122K *

Advance customer success by delivering exceptional technical support for Nonprofit and Education Cloud, collaborating across teams to enhance service delivery and operational excellence in mission-dri...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$67K - $144K *

Take ownership of innovative solutions as you bridge business and technology, collaborating with teams to deliver seamless integrations. Your role will enhance client relationships, drive revenue, and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.