In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$70K - $100K *
Empower your career with a role ensuring customer satisfaction through technical support, troubleshooting, and expert knowledge of server systems. Work collaboratively in a fast-paced environment to u...
1 week ago
$85K - $100K *
Join a team that's dedicated to resolving complex technical issues and enhancing customer satisfaction through expert support in data center environments. You'll play a vital role in our global servic...
1 week ago
$60K - $110K *
Help us provide exceptional service engineering solutions by resolving complex server system issues, ensuring customer satisfaction, and supporting a global service network with superior technical and...
1 week ago
$79K - $87K *
Drive your career forward by joining a skilled team focused on resolving complex server issues in dynamic data center environments. Engage directly with customers to ensure optimal performance and sat...
Reposted 1 month ago
$70K - $100K *
Analyze and resolve complex technical issues at customer sites, ensuring service excellence while supporting a dynamic global service network. Contribute to building a world-class engineering organiza...
1 week ago
Senior Manager - Global Desktop and End-User Support (BPIT, North Reading)
$132K - $211K *
Unlock global support excellence by leading desktop and end-user services. Drive operational efficiency through AI and automation while enhancing user experience across diverse teams and regions. Embr...
1 week ago
Senior Manager - Global Desktop and End-User Support (BPIT, North Reading)
$132K - $211K *
Empower global desktop and end-user support operations, enhancing service delivery using automation, AI, and data analytics while managing budgets and vendor relationships to ensure seamless user expe...
1 week ago
Senior Product Applications Engineer - Interconnects
$112K - $179K *
Engineer technical solutions by leading product integration for optical technologies. Collaborate with cross-functional teams to address customer needs, providing hands-on lab support and innovative d...
Reposted 6 days ago
Technical Product Support (TPS) Engineer III
$110K - $152K *
Champion technical excellence and customer satisfaction by providing critical support and solutions, driving improvements and facilitating effective communication between customers and engineering tea...
1 week ago
$120K - $151K *
Lead technical support initiatives to enhance customer satisfaction, ensure continuity, and improve workflows for the Wave Relay product line, driving effective solutions and collaboration across tech...
Reposted 1 week ago
$120K - $170K *
Join a collaborative team as you provide essential hands-on IT support, ensuring seamless operations for hardware, software, and network systems in a vibrant office environment. Your expertise will ke...
Reposted 2 weeks ago
$197K - $218K *
Support engineering activities throughout the system lifecycle by defining requirements, conducting system design, and ensuring solutions meet technical objectives and operational needs across diverse...
3 weeks ago
$197K - $218K *
Join a team that's dedicated to executing systems engineering throughout the lifecycle. Collaborate with diverse stakeholders to align solutions with operational goals and elevate technical architectu...
3 weeks ago
Systems Engineer 3 (FST - 130)
$108K - $130K *
Lead cutting-edge Systems Engineering initiatives, utilizing advanced technologies to drive innovation and enhance operational efficiency across complex projects. Collaborate with cross-functional tea...
2 weeks ago
Systems Engineer 3 (FST - 130)
$108K - $130K *
Develop and lead systems engineering initiatives by leveraging your 20 years of expertise. Collaborate with teams to enhance infrastructure through cutting-edge technologies, ensuring optimal performa...
2 weeks ago
Lead Software Product Engineer
$110K - $130K *
Lead product enhancements by managing development lifecycle, defining roadmaps, ensuring functionality, and collaborating with users to initiate feature requests while coding and strategizing to meet...
1 week ago
$120K - $160K *
Transform your career by supporting the installation and maintenance of critical network and IT infrastructure. As a key technical resource, you will ensure operational efficiency and infrastructure i...
3 days ago
$80K - $95K *
Join a team that's at the forefront of energy trading and data innovation. As a Data Support Engineer, you'll provide crucial L1 and L2 support to ensure the reliability and performance of our mission...
1 month ago
$150K - $163K *
Lead the deployment of secure wireless systems within classified environments, integrating hardware and software while collaborating with diverse teams to ensure compliance with DoD security standards...
1 week ago
$110K - $130K *
Manage the enterprise systems and operations for file transfer, ensuring optimal performance across Linux and Windows environments, cloud services, and cybersecurity tools while supporting long-term s...
2 weeks ago
Senior Incident Response Engineer
$123K - $175K *
Lead the charge in complex incident response activities, coordinating teams and enhancing security posture through advanced threat hunting, forensics, and recovery strategies, while mentoring junior e...
2 weeks ago
Technical Support Engineer - Education and Non Profit Cloud
$80K - $122K *
Join a team that's committed to excellence in nonprofit and education cloud support. As a Technical Support Engineer, you'll deliver high-quality assistance, partner cross-functionally, and enhance cu...
Reposted 3 weeks ago
Technical Support Engineer - Education and Non Profit Cloud
$80K - $122K *
Join a dynamic team to deliver top-tier technical support for Nonprofit and Education Clouds. Engage with customers and collaborate across departments to enhance operational effectiveness and ensure h...
Reposted 3 weeks ago
Technical Support Engineer - Education and Non Profit Cloud
$80K - $122K *
Advance customer success by delivering exceptional technical support for Nonprofit and Education Cloud, collaborating across teams to enhance service delivery and operational excellence in mission-dri...
Reposted 3 weeks ago
$67K - $144K *
Take ownership of innovative solutions as you bridge business and technology, collaborating with teams to deliver seamless integrations. Your role will enhance client relationships, drive revenue, and...
Reposted 2 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.