Welcome to the Technical Customer Support Engineer Category
In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over …
1,000+ Technical Customer Support Engineer Jobs in Southfield, MI
$ Average salary: 93,000Go-To-Market Engineer
$90K — $130K *US-AnywhereRemote in United States3 weeks agoDrive the future of AI-powered sales systems by building autonomous workflows that engage high-fit accounts, enrich data, and enhance outreach, ensuring a seamless integration with product signals for optimal pipeline health.Requirements: Bachelor's degree; 3-5 years GTM engineering/SaaS; skilled in data platforms.Technical Support Manager
$90K — $120K *US-AnywhereRemote in United StatesReposted 1 week agoJoin our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going improvement through collaboration and insight.Requirements: 5+ years support experience, technical fluency in AI/cloud tech, people management skills.Staff Customer Engineer
$148K — $160K *US-AnywhereRemote in United States2 days agoUnlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions across cloud environments.Requirements: 6+ years in customer-facing engineering, solid Kubernetes & cloud experience.
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Sr Engineering Technical Program Manager - Productivity Engineering
$159K — $206K *US-AnywhereRemote in United StatesReposted 1 week agoLead transformative technical programs across productivity engineering teams, ensuring optimal adoption of modern infrastructure tools and strategies. Drive collaboration, roadmap planning, and execution to elevate developer experience and platform reliability.Requirements: 5+ years in TPM, strong in CI/CD, agile management, and AI tools.Operation Engineer
$80K — $110K *US-AnywhereRemote in United States4 weeks agoCollaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels and reliability.Requirements: 2+ years IT infrastructure experience, strong troubleshooting, Linux/Unix CLI.Channel Solutions Engineer
$90K — $130K *US-AnywhereRemote in United States1 week agoDrive partner enablement by delivering technical training, support, and relationship management for channel partners across North America, ensuring they can effectively position and implement our solutions.Requirements: 5+ years in customer-facing tech roles, channel partner experience, delivery skills.Staff Engineer -- DevOps / Observability Engineer
$90K — $130K *US-AnywhereRemote in United States4 days agoTransform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams.Requirements: Strong experience in New Relic, PagerDuty, AWS; DevOps and cloud tools expertise.Solutions Engineer
$90K — $130K *US-AnywhereRemote in United States3 weeks agoChampion the future of application security by partnering with sales teams to deliver innovative solutions, help clients navigate risks, and provide scalable strategies amidst rapid technological advancements in software development.Requirements: 1-2+ years in technical presales; knowledge of programming languages; AppSec skills.Members who searched for Technical Customer Support Engineer, also searched for:
Sr. Support Engineer, VMware
$128K — $160K *US-AnywhereRemote in United States3 weeks agoJoin a team that's passionate about providing expert remote support for VMware technologies. Your role will involve troubleshooting complex issues, collaborating with users, and enhancing the customer experience through effective solutions.Requirements: 10+ years VMware experience, Bachelor's degree or equivalent, strong troubleshooting skills.Senior Manager, Platform, Lifecycle, & Troubleshooting
$120K — $140K *US-AnywhereRemote in United StatesTodayReimagine cloud infrastructure by leading a talented team in complex technical troubleshooting and lifecycle management for a high-performance server fleet, ensuring optimal uptime and performance across advanced systems.Requirements: 8+ years in Linux systems, cloud infrastructure, strong scripting skills, degree.Senior Support Engineer- US
$130K — $150K *US-AnywhereRemote in United States1 week agoJoin us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive solutions and optimize user experiences.Requirements: 4+ years in technical support, DevOps; Linux, Kubernetes, AWS, API pro.Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K — $180K *US-AnywhereIn-PersonReposted YesterdayLead the charge in scaling a world-class global customer support organization while standardizing operations and optimizing customer experience across diverse product lines for enterprise and SMB clients.Requirements: 10-15+ years in customer support leadership; SaaS experience required.Systems Engineer Calibration
1 week agoTransform emissions calibration by developing innovative strategies for ICE, HEV, and PHEV applications, ensuring compliance with stringent regulations while enhancing vehicle performance and efficiency through hands-on testing and simulation integration.Requirements: Bachelor's degree, 5+ years in powertrain calibration, proficiency with calibration tools.Staff Engineer, Tech Lead
$120K — $160K *US-AnywhereRemote in United States3 weeks agoLead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver value to users and stakeholders alike.Requirements: 8+ years software development, 2-3 years management, strong tech stack experience.Remote Support Engineer - CT/MR/VL
$86K — $138K *US-AnywhereRemote in United States4 days agoDrive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience in a 24/7 support environment.Requirements: 2yr degree in Biomedical Engineering; 3yr field/technical support; Canon equipment.Remote Support Engineer - CT/MR/VL
$86K — $138K *US-AnywhereRemote in United States4 days agoJoin a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced environment to enhance service efficiency and satisfaction.Requirements: Associate's degree or equivalent; 3 years imaging modality support experience.Senior Software Engineer - AWS
$120K — $150K *US-AnywhereRemote in United States1 month agoElevate healthcare interoperability by designing and building robust APIs for secure patient data retrieval. Collaborate with a remote team to solve complex challenges and influence architectural decisions, all while leveraging AI-assisted tools.Requirements: 6+ years software dev experience, strong .NET & FHIR proficiency, AWS/AzureModern Workplace Engineer
$90K — $120K *US-AnywhereRemote in United States5 days agoDrive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally to enhance security and compliance.Requirements: Bachelor’s in IT, 3+ years MS Modern Workplace experience, MS-500 cert preferred.Software Engineer (4) - Premium Engineer 3
3 weeks agoCollaborate on ERP initiatives by leveraging SAP S/4 HANA expertise. Drive full lifecycle delivery, engage in requirements gathering, and support production in a dynamic automotive environment. Work with cross-functional teams on scalable solutions.Requirements: Bachelor's degree, 6+ years IT, 4+ years ERP experience, SAP S/4 HANA.Senior Technical Customer Success Manager
$147K — $175K *US-AnywhereRemote in United States3 weeks agoUnlock potential by serving as a trusted advisor for strategic customers, driving post-sales relationships, translating goals into actionable strategies, and enhancing customer lifecycle programs to boost adoption and advocacy.Requirements: 5+ years in Customer Success/SaaS; strong communication; technical strategy expertise.Global Account Manager - Data Center Hyperscaler
$123K — $169K *US-AnywhereRemote in United States4 weeks agoManage key Hyperscaler accounts to drive revenue growth, oversee operations, and ensure compliance with contracts in the Data Center space. Collaborate cross-functionally to enhance client relations and boost profitability across critical power solutions.Requirements: Bachelor's degree, 8 years sales/account management, Power Distribution experience.Sr Sales Engineer
$97K — $165K *US-AnywhereRemote in United States3 weeks agoShape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across partners while mentoring cross-functional teams.Requirements: Bachelor's degree in Computer Science; 6-8+ years experience; Azure certs preferred.Associate Pre-Sales Engineer
$87K — $115K *US-AnywhereRemote in United States3 weeks agoJoin a team that's redefining cybersecurity by driving pre-sales engagement, presenting innovative solutions, and building lasting customer relationships to solve complex security challenges across diverse industries.Requirements: Bachelor's degree in Computer Science or equivalent; 2+ years in security tech role.Senior Technical Product Manager, Networking
$135K — $175K *US-AnywhereRemote in United States1 week agoExecute impactful networking product strategies, translating technical complexities into market-ready offerings while collaborating across engineering teams to ensure successful delivery within a high-growth technology environment.Requirements: BA/BS; 5+ years in product management; networking/infrastructure expertise.Support and Services Operations Manager
$176K — $220K *US-AnywhereRemote in United StatesReposted YesterdayOptimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functional team focused on growth and success.Requirements: Bachelor's degree, Salesforce, Zendesk/Pylon experience, SQL skills.
Top job titles hiring in Southfield, MI
- Senior Software Engineer jobs
- Senior Systems Engineer jobs
- Software Engineer jobs
- Staff Software Engineer jobs
- Technical Support Engineer jobs
- Network Architect jobs
- Systems Engineer jobs
- Senior Customer Success Manager jobs
- Senior Electrical Engineer jobs
- Full Stack Engineer jobs
- Engineering Manager jobs
- Senior Security Engineer jobs
- Technical Product Manager jobs
- Enterprise Account Executive jobs
- Project Manager jobs
FAQ About Technical Customer Support Engineer Jobs in Southfield, MI
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.