Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$137K - $179K *

Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$142K - $184K *

Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$93K - $124K *

Unlock potential by joining a team focused on advanced Tier II support for network devices in a fiber optic transport network, ensuring operational excellence and 100% service availability across mult...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$250K - $300K *

Accelerate your career by leveraging your expertise in data storage solutions to empower clients. Collaborate with sales teams to develop tailored strategies, ensuring seamless integration and optimal...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$215K - $240K *

Shape the future of technical training by building a comprehensive, AI-driven education program. Drive customer and partner enablement while ensuring education aligns with business outcomes across tec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$137K - $183K *

Transform workplace technologies by designing and automating systems that enhance collaboration, reliability, and user experiences across platforms, while identifying opportunities for efficiency and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $139K *

Transform workplace technologies by designing, building, and maintaining automations that enhance collaboration, security, and user experience while contributing to innovative projects that shape the...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $160K *

Join a team that's revolutionizing data security by optimizing client adoption and success, enhancing their investment in cutting-edge technology, and making a substantial impact on global enterprises...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$95K - $115K *

Play a key role in enhancing our security posture by managing vulnerabilities, developing policies, and leading compliance efforts. Collaborate with cross-functional teams to drive continuous improvem...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $200K *

The Senior Product Marketing Manager will shape the go-to-market strategy for Cyera, focusing on supporting sales and marketing teams for both direct and channel engagement. This role involves develop...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion our IT infrastructure by automating identity and device management. In this dynamic role, you'll implement innovative security measures while ensuring operational efficiency in a cutting-edge...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Unlock potential in orthopedic innovation as you drive global strategy, enhance product adoption, and shape the future of surgical technology through collaboration with surgeons and cross-functional t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Empower customer success post-implementation by supporting platform adoption, executing workflows, and driving operational efficiency through hands-on managed services and cross-functional collaborati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Transform data center networking through design and implementation, ensuring security, efficiency, and scalability as you build and operate innovative networks across multiple sites. Take ownership of...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Advance your career by producing impactful technical content for data engineering practitioners. Collaborate with experts to craft specific guides and materials on Databricks and Snowflake, enhancing...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Champion the creation of technical content for data platforms, targeting data engineers and analytics experts. Generate valuable ebooks, guides, and blog posts that drive comprehension and engagement...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Join a team that's dedicated to ensuring quality and reliability for complex cross-platform products. Drive test infrastructure development and contribute to seamless user experiences across diverse e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Advance the design of cutting-edge storage systems, empower clients to overcome data challenges across various sectors, and serve as a trusted advisor in technical sales cycles to drive business succe...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in clinical engineering operations and enhance patient care. Oversee multi-site management, build high-performing teams, and shape outcomes with accountability. Drive impactful results...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Champion innovative HVAC solutions for data centers by leveraging your mechanical engineering expertise to drive energy efficiency and optimize system performance across global projects...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Take ownership of innovative HVAC system designs for data centers, ensuring efficiency and reliability. Collaborate globally on high-profile projects while traveling for client interactions and crucia...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Join a dynamic team to design and optimize HVAC systems for cutting-edge data centers. Utilize innovative engineering solutions and collaborate globally on high-profile projects while advancing your c...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Pioneer innovative HVAC solutions for data centers, ensuring optimal design, performance, and energy efficiency through expert collaboration, advanced simulations, and cutting-edge technology for glob...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.