Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$225K - $275K *

Accelerate progress at the forefront of cloud security, collaborating closely with engineering teams to embed security within distributed systems. Shape robust protocols while leveraging AI to enhance...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Engage as a key member of the Red Team, leveraging your expertise to identify security gaps in cloud and corporate infrastructure while collaborating to enhance detection capabilities and overall secu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $173K *

Drive the design and deployment of secure, scalable cloud infrastructure. Collaborate with teams to enhance CI/CD pipelines and maintain optimal operations while ensuring cybersecurity and regulatory...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Advance your career by managing complex projects in power generation, overseeing installation, commissioning, and customer support while collaborating with diverse teams to ensure successful execution...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Champion project execution and customer satisfaction by managing complex installations of power generation equipment. Utilize technical expertise and project management practices to liaise with stakeh...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $120K *

Join a team that's dedicated to managing complex projects in power generation. You'll provide technical support and lead project execution while liaising with stakeholders to ensure customer satisfact...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $130K *

Join our dynamic team to innovate and develop advanced ophthalmic technologies, leading mechanical design from concept to production. Collaborate with cross-functional teams to enhance surgical precis...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$106K - $145K *

Shape the future of healthcare technology by developing innovative solutions that enhance clinical documentation and improve patient care, collaborating with a diverse team to tackle complex challenge...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $260K *

Unlock potential by designing and proposing tailored infrastructure solutions that align with customer business objectives, partnering with sales teams and vendors to enhance technology adoption acros...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Join a team that's committed to driving revenue through expert technical support and product demonstrations. Collaborate closely with sales to align solutions with customer needs and elevate their tec...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$388K - $500K+*

Join a team that’s shaping AI integration for enterprise applications. Collaborate with engineers, product managers, and designers to build scalable solutions and enhance workforce productivity while...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$220K - $260K *

Accelerate progress at the forefront of cybersecurity by collaborating with Account Executives to deliver tailored solutions that protect enterprises, ensuring customers recognize the strategic value...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Contribute to the reliability and security foundations that enhance last-mile healthcare delivery. Collaborate across teams to optimize infrastructure, improve incident response, and elevate operation...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$168K - $219K *

Champion customer-centric solutions in pre-sales for enterprise clients, leveraging expertise in Atlassian products to drive value and address complex business challenges, while collaborating closely...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Advance customer satisfaction by optimizing the customer journey, driving insights from feedback, and collaborating across teams to enhance the experience and foster long-term loyalty in a dynamic tec...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $155K *

Champion operational excellence as you lead customer support and workforce management teams, ensuring that service level agreements are met while nurturing a people-first culture that boosts customer...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$97K - $145K *

Contribute to transformative AI solutions by architecting advanced models and data strategies for major global enterprises, ensuring high standards of safety, alignment, and performance while collabor...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $188K *

Drive impactful change in platform engineering by owning complex programs across Developer Experience and Infrastructure. Collaborate with teams to enhance developer productivity and ensure successful...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Collaborate with Account Executives to drive sales in education, delivering tailored demos and managing technical reviews. You'll enhance client understanding of our solutions to elevate student succe...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $190K *

Launch impactful enablement strategies to elevate customer-facing teams' understanding of complex technical products, fostering effective communication and driving sales success through targeted learn...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Technical Services

$107K - $204K *

Create a strong support framework for F-35A/F135 operations, ensuring efficient maintenance and customer collaboration while managing logistics and technical interactions for optimal aircraft performa...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$149K - $198K *

Reimagine customer engagements by providing expert technical support during sales. Collaborate with sales and product teams to articulate value, resolve issues, and successfully close complex opportun...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Shape the future of customer experience by architecting scalable Google Cloud solutions that power advanced AI implementations, ensuring high-impact contributions in digital transformation and Convers...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Engage in building scalable Google Cloud environments for innovative AI-powered customer experiences. You'll lead the architecture and development of solutions that redefine how we connect with custom...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Architect resilient cloud systems to enhance automation and reliability. Lead technical initiatives, ensuring operational excellence across multiple clouds while collaborating with diverse teams to dr...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.