Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $130K *

Take ownership of pre-sales technical support for complex product solutions. Leverage in-depth product expertise to assist sales teams with presentations, demonstrations, and customer applications, en...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Drive the success of client projects by overseeing technology integration, optimizing workflows, and enhancing platform adoption. Interact across diverse teams to ensure efficient project performance...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Shape the future of construction technology by leading key client projects, optimizing platform integration, and driving team adoption. Leverage your expertise while ensuring project success and maxim...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$184K - $356K *

Engineer seamless DevOps solutions for cutting-edge data science projects, collaborating across teams to support open-source libraries. Champion CI/CD, infrastructure, and package modernization while...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$200K - $300K *

Join a team that's shaping technological innovation and strategy across the enterprise. You will collaborate with senior leaders, mentor engineers, and advance the adoption of cutting-edge technologie...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Champion federal compliance as a strategic partner, guiding clients through complex certifications and fostering executive relationships. Lead a team to ensure excellence in security compliance across...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$207K - $247K *

Join a team that's driving AI-native software delivery by leading diverse tech teams, aligning strategies with business priorities while championing engineering excellence and operational effectivenes...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Healthcare

$322K - $402K *

Accelerate your career by executing territory plans to hunt and secure new logos, advancing strategic accounts, and delivering high-impact proposals that directly contribute to data security and resil...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $135K *

Unlock potential by guiding enterprise clients through the adoption of our Governance platform. Leverage your legal expertise to enhance workflows, drive client satisfaction, and foster long-term rela...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$150K - $180K *

Transform client relationships and drive business growth as a strategic partner, overseeing a portfolio of enterprise accounts while leading multi-service delivery and fostering lasting executive conn...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$101K - $140K *

Elevate data management practices as a Senior Data Engineer, ensuring process efficiency, quality, and security across data implementations. Utilize your extensive expertise to troubleshoot, analyze t...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$180K - $220K *

Unlock potential by leading our security efforts, shaping policies and programs. Collaborate cross-functionally to integrate security across all technology layers, driving proactive solutions to safeg...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$73K - $147K *

Elevate your career as you design and implement scalable Azure cloud solutions, driving DevOps success across multiple teams while collaborating with technical experts to optimize applications for per...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Elevate next-gen AI and cloud hardware systems by leading architecture for high-performance networking platforms, integrating compute and networking technologies to meet evolving customer demands, whi...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Drive product and technical strategy for our iOS mobile roadmap. Own impactful engineering initiatives while mentoring the team. Collaborate with cross-functional partners to enhance user experience a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$140K - $160K *

Engage with key clients and lead sales teams to drive revenue growth while maximizing customer satisfaction. Shape regional sales strategies and foster robust relationships with strategic partners to...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Partner with us to drive sales and build relationships in key markets. Leverage your network to identify opportunities, manage C-level accounts, and develop effective sales strategies while achieving...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Empower enterprises by transforming digital operations with cutting-edge solutions. Collaborate with C-suite leaders and engineering teams to shape strategies that optimize resilience, automation, and...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $145K *

Manage end-to-end product development in grocery retail and CPG, driving continuous discovery and validation. Translate data assets into viable products, collaborate with cross-functional teams, and d...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$222K - $278K *

Drive impactful change by consolidating technologies and digitizing workflows for enterprise customers, while fostering executive relationships and managing complex sales processes that promote safety...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$65K - $98K *

Explore opportunities to diagnose and repair complex biomedical equipment, ensuring service excellence and customer satisfaction while collaborating with a dedicated team and adhering to safety and co...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$100K - $125K *

Lead the charge in developing strategies to foster partner relationships and drive sales growth. Collaborate across departments to ensure successful execution and performance tracking, maximizing part...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$156K - $240K *

Transform the future of ServiceNow solutions by providing expert guidance, technical governance, and leadership in delivering comprehensive implementations that align with customer goals and project s...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $115K *

Elevate your career by leading design projects for high voltage electrical power systems. You'll coordinate multi-disciplinary engineering teams to ensure efficient execution of substation designs, wi...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$96K - $120K *

Join as a vital operational partner, shaping governance and strategy within product development. Drive excellence in SDLC processes and integrate tools to support organizational growth and efficiency...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.