Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$104K - $124K *

Lead the charge in delivering seamless banking-assistance implementations. Engage with partners to resolve data integration challenges, ensuring a smooth onboarding experience while fostering lasting...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$89K - $148K *

Unlock potential by providing expert technical support for customers, managing case resolution, and driving collaboration with product teams to ensure positive outcomes and customer satisfaction in mo...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $135K *

Join us to shape the future of cloud infrastructure by building and owning the observability pipeline for our datacenter hardware. This role requires refining raw telemetry into actionable insights cr...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$89K - $179K *

Empower the software engineering team to design, develop, and test innovative applications and platform solutions. Collaborate across the SDLC while adhering to best practices and proactively resolvin...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Pioneer advanced optical assembly processes to drive product quality, manufacturing readiness, and scalability. Collaborate across teams to integrate solutions, refine processes, and oversee quality e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Optimize data engineering practices as you design scalable schemas and improve data governance across our innovative platform, enhancing the way customers secure and interact with their data...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $152K *

Elevate field operations and engineering for high-voltage GIS projects, ensuring compliance and quality in installation, maintenance, and team leadership. Drive successful project execution through ef...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Champion operational efficiency by providing 24/7 technical support for cloud-based VMware infrastructure. Collaborate with diverse teams to troubleshoot complex issues, ensuring high platform availab...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Join a team that's at the forefront of photonics, providing expertise in advanced optical technologies and high-speed communication solutions to enhance customer development projects and drive sales g...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Join a team that's redefining technical recruiting, focusing on senior+ talent across diverse domains. Utilize your expertise to foster relationships, streamline processes, and drive high-quality hire...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$90K - $120K *

Transform industrial automation by leading SCADA project execution, designing Ignition solutions, and ensuring seamless integration and client collaboration for diverse clients. Drive digital transfor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Accelerate progress at the forefront of blockchain security by identifying vulnerabilities, designing innovative tools, and collaborating with engineering teams to fortify the Tempo protocol against e...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $155K *

Drive quality for innovative software by designing and executing tests alongside engineering teams, leveraging automation to enhance efficiency in delivering robust cancer registry solutions...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $213K *

Deliver innovative cloud solutions by architecting, securing, and managing Azure infrastructure for mission-critical applications, ensuring high availability and compliance while leading teams through...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$250K - $300K *

Drive customer success by tailoring technical solutions to meet unique challenges. Collaborate with sales to highlight product value, advocate innovative storage solutions, and create seamless custome...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$123K - $184K *

Join a team that provides advanced technical leadership for a critical Cloud PACS application, focusing on resolving complex issues, enhancing application stability, and leading software development i...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$118K - $155K *

Join a dynamic team as you drive service excellence for Varian Linear Accelerators. Engage in troubleshooting, maintenance, and repairs while supporting hospitals in Western Massachusetts and ensuring...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$100K - $130K *

Join a team that's passionate about innovation and collaboration. Lead complex projects as a staff software engineer, mentoring others and architecting scalable solutions, all while thriving in a dyna...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Lead the automation efforts for enhancing testing processes by architecting frameworks and developing automated tests. Collaborate with QA teams to optimize testing practices and ensure high-quality p...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $250K *

Lead and elevate a team of Supplier Quality Engineers to enforce top-tier quality standards throughout manufacturing and data center operations, driving continuous improvement and effective supplier m...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$156K - $215K *

Pioneer innovative integrations as a Staff Forward Deploy Engineer, delivering effective solutions to customer challenges. Collaborate across teams to enhance product performance while leading technic...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$107K - $198K *

Lead and manage diverse teams on data center projects, focusing on installation, maintenance, and timely delivery. Coordinate activities, track KPIs, and enhance processes to improve customer satisfac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $195K *

Explore new challenges as you support large-scale infrastructure deployment, validation, and operational reliability, collaborating closely with senior engineers to ensure optimal performance and syst...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$300K - $350K *

Shape the future of application development by driving new customer acquisition in complex enterprise organizations. Engage technical stakeholders and leverage your enterprise sales expertise to build...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.