Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $130K *

Reimagine the support landscape by leading enterprise technical resolutions, resolving complex identity security issues, and driving AI workflow automation to create an exceptional customer experience...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Tackle enterprise data challenges by developing Qlik data models and visualizations. Collaborate with cross-functional teams to enhance business intelligence, ensuring optimal system performance and a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $181K *

Shape optimal technical solutions for large-scale projects, leading bid management and cost estimation for VFD systems and related technologies. Collaborate with teams to ensure compliance and competi...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$160K - $195K *

Lead innovative strategies in Bot Management solutions to protect against malicious automation and ensure optimal user experiences. Collaborate with teams to deliver impactful cybersecurity solutions...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Support pre-sales efforts by delivering technical training and customer support for photovoltaic systems. Leverage your expertise in system design and regulatory codes to facilitate successful solar a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $130K *

Grow your career with a collaborative team driving strategic technology solutions. Engage with clients to tackle business challenges by presenting innovative solutions while influencing product strate...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Champion operational excellence by supporting application and cloud systems. Collaborate across teams to enhance technology solutions, develop integrations, and troubleshoot issues, ensuring high perf...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in transforming engineering practices and shaping the future of our innovative platform. Drive impactful projects while nurturing a high-performing team, balancing stability, scalabili...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Champion client-focused solutions by leading technical discovery and sales strategies, engaging diverse stakeholders to drive software implementation and value-based outcomes throughout the sales cycl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $160K *

Transform your career by leading a dynamic engineering team. Drive technical excellence, enhance developer experience, and inspire a culture of collaboration and continuous improvement while deliverin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$60K - $107K *

Drive customer satisfaction by providing expert technical support and strategic advisory services. Engage with clients to resolve issues, foster knowledge sharing, and ensure they maximize their inves...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $145K *

Drive customer success by delivering technical solutions and guidance that accelerate adoption of the Nylas platform. Collaborate across teams to ensure smooth implementation, optimization, and succes...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Drive your career by leading strategic engineering initiatives that enhance operational excellence, improve performance metrics, and foster cross-functional collaboration to achieve impactful outcomes...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $195K *

Unlock potential by driving high-performing infrastructure solutions across network and systems domains. Collaborate with diverse teams, tackle complex production challenges, and lead automation effor...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$90K - $120K *

Deliver exceptional customer support by troubleshooting and resolving issues related to Battery Cabinet systems and UPS products, ensuring high satisfaction through technical expertise and effective s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$83K *

Deliver exceptional technical service by installing, troubleshooting, and training on packaging equipment with a focus on customer satisfaction and support for control systems. Cultivate new business...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Support our North American Service Delivery by managing critical systems. You will play a key role in installation, maintenance, and troubleshooting while ensuring compliance with security policies an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive customer success by optimizing onboarding, adoption, and renewals while fostering strong relationships and identifying growth opportunities. Collaborate with cross-functional teams to achieve de...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Champion stability and performance in SAP systems while leading technical initiatives, troubleshooting complex issues, and collaborating with teams to enhance SAP landscapes and ensure optimal system...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$136K - $204K *

Shape the future of cloud computing by architecting and maintaining high-performance networking and compute platforms. Collaborate with product teams and mentor peers to drive innovation and ensure re...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $125K *

Pioneer client engagement by leveraging technical solutions to address business challenges. Collaborate with teams to design custom managed services that enhance operational workflows and deliver comp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Transform customer experiences by leveraging your technical sales expertise to identify, present, and deliver innovative security solutions while aligning with business objectives and driving revenue...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Shape the future of customer success as a Solutions Engineer, driving technical wins and enabling clients to maximize value from our platform through tailored demonstrations and deep engagement with t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Join a team that's shaping customer success by providing technical expertise and innovative solutions. You'll engage with mid-market customers to drive value realization and retention, working closely...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Champion user-centric web development by leveraging Angular expertise to design and implement innovative UI solutions. Collaborate across teams to enhance application performance and deliver seamless...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.