Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$88K - $115K *

Join a dynamic team to drive the implementation of AI-enhanced contact center solutions, ensuring seamless technical execution, integration, and project management, while delivering outstanding servic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$142K - $184K *

Play a key role in developing innovative software solutions that redefine operational efficiencies across industries. Work throughout the full product lifecycle, leveraging AI and real-world data to d...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$154K - $260K *

Transform the future of physical operations by leading a high-performing engineering team to develop cutting-edge AI and IoT solutions. Drive product innovation from concept to execution while fosteri...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join the charge in building a robust field service function, overseeing installations, troubleshooting transformers, and enhancing customer relationships as we expand our power infrastructure solution...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$125K - $150K *

Transform security practices as you build and manage infrastructure and application security at scale. Collaborate with engineering teams to implement tooling, respond to incidents, and secure systems...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform quality assurance practices by designing and implementing innovative test automation frameworks, optimizing processes, and leading teams to enhance product reliability and scalability in a d...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in delivering tailored, technical solutions that drive sales success. Collaborate with teams to enhance demos, manage proposal responses, and ensure seamless implementation transitions...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Grow your career as you engage in innovative DevSecOps solutions, leveraging your 10+ years of IT experience and problem-solving skills in a dynamic, high-impact environment while supporting a crucial...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $125K *

Elevate your career by providing expert solutions and consultation during the sales process. Collaborate with partners and customers to address unique business needs using cutting-edge AI and communic...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Support the sales process by designing complex solution architectures and ensuring successful deployments. Collaborate with engineering, sales, and customer success teams to develop playbooks and enha...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$200K - $250K *

Unlock potential by leading innovative solutions for cutting-edge AI acceleration. Drive strategic customer engagements, optimize performance, and co-develop industry-leading applications within a fas...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Empower innovation by developing reliable software solutions. Collaborate across teams to enhance product design and functionality while participating in the entire development lifecycle, ensuring tec...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Engage in the full software development lifecycle, collaborating across teams to design, develop, and maintain innovative solutions. Support application refinement, perform code analyses, and ensure r...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$130K - $194K *

Lead the charge in enhancing global reliability and maintenance excellence. Drive strategy, governance, and performance to optimize asset management across the Clinical Trials Division's international...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$108K - $130K *

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $190K *

Champion customer security by collaborating with sales to deliver tailored solutions, educate stakeholders on technical challenges, and drive impactful engagements across prospects and partners in the...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $190K *

Engage with customers to provide tailored security solutions while collaborating with sales teams, demonstrating expertise in cybersecurity technologies and driving educational initiatives to address...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $144K *

Lead the charge in enhancing customer success through strategic post-sales management, technical oversight, and executive relationship building for high-value accounts to drive retention and optimal p...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Drive strategic customer engagement by educating on cybersecurity solutions, identifying unique challenges, and delivering tailored end-to-end security offerings that enhance organization resilience a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $148K *

Unlock potential by collaborating with sales to provide tailored security solutions, addressing client challenges through insightful demonstrations and education, ensuring their operations remain prot...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Support and educate our clients through technical insights, helping them understand and resolve cybersecurity challenges with innovative solutions. Collaborate with sales to tailor security strategies...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive software implementation success by managing testing, training, and deployment of automated systems. Collaborate with teams to tailor solutions, ensuring seamless integration and customer satisfa...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower customer success by delivering platform services across defense, aerospace, and commercial sectors through Python automation, database management, and API integration within secure environment...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Partner with us to drive enterprise growth through technical strategy, ownership of pre-sales cycles, and development of repeatable processes. Be a key player in shaping strategies that resonate with...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $190K *

Join a team that's pioneering the integration of 4G EPC and 5G Core network solutions. Drive innovative deployments, optimize configurations, and ensure seamless operational performance in dynamic env...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.