Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$141K - $184K *

Champion a team driving platform engineering excellence, ensuring robust AI-native practices and efficient delivery. You'll manage projects, coach engineers, and elevate architectural standards to emp...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $98K *

Optimize customer satisfaction by diagnosing and repairing biomedical equipment while collaborating with team members and clients to ensure service excellence and compliance with safety standards in a...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $140K *

Join a dynamic team to enhance cloud systems reliability and scalability, driving continuous improvement in a modern SaaS environment. Lead technical initiatives to optimize Kubernetes, CI/CD processe...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $140K *

Drive the evolution of our platform as a Senior Platform Engineer, enhancing reliability, scalability, and security in a dynamic environment. Lead technical initiatives, support cloud systems, and ena...

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Tackle critical IT challenges on the production floor as a hands-on Site IT Engineer, supporting systems and devices to ensure seamless operations in our utility-scale solar assembly site. Grow your e...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $140K *

Unlock potential by driving AI integration into software engineering workflows. Lead the strategy and execution of LLM inference systems, advancing productivity and efficiency across the organization...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Champion secure cloud practices by designing scalable AWS and Azure environments, optimizing governance, and mitigating risks through automation, collaboration, and continuous improvement across engin...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$134K - $165K *

Drive innovation at the cutting edge of AI technology by building robust backend services. Collaborate with a dynamic team to deploy secure APIs and enhance AI operations while fostering a culture of...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$172K - $249K *

Join our dynamic Security team to build and maintain detection systems while protecting corporate and production environments. Leverage your expertise in security engineering to enhance our defenses a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$113K - $205K *

Collaborate with engineering teams to enhance service reliability, tackling complex production issues across stacks. Drive automation and utilize AI tools for effective problem-solving and documentati...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $163K *

Develop and deliver scalable microservices architectures using AI techniques, Kubernetes, and Golang, while collaborating closely with teams to enhance network management solutions for diverse custome...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Join a team that's redefining AI in data architecture. Collaborate with Sales to deliver scalable solutions and drive customer impact through innovative strategies in the oil and gas sector...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $150K *

Drive the development of AI-powered clinical pathways, blending medical expertise with product leadership to create scalable solutions for diverse healthcare settings and enhance patient care delivery...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $88K *

Support cybersecurity by monitoring systems, administering servers, and enhancing practices to safeguard digital assets and incidents. Collaborate across teams while implementing technical solutions t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Drive all aspects of software development for a dynamic product, fostering collaboration and innovation. Write high-quality, testable code while mentoring others and continuously improving product fun...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Make your mark at an innovative tech company, where you'll craft dynamic software solutions, mentor peers, and drive product improvements while utilizing modern development practices and cloud technol...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$195K - $402K *

Develop innovative creative technology products and tooling, enhancing TV commercial optimization by leveraging AI and dynamic creative methods to achieve customer success and drive performance insigh...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$75K - $125K *

Transform satellite communications by delivering innovative solutions for the US Space Force. Collaborate with stakeholders, conduct analyses, and integrate technologies to enhance military operations...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$104K - $143K *

Join us as a DFIR Engineer, shaping our digital forensics and incident response practice. Drive complex engineering initiatives, enhance investigation precision, and mentor a talented team. Contribute...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$138K - $154K *

Lead the development and delivery of production-ready software, ensuring reliability and driving best practices in CI/CD. Foster team growth through effective communication and a passion for continuou...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Lead the way in driving enterprise-level transformation initiatives across departments by managing complex programs and fostering cross-functional collaboration. Ensure alignment with strategic goals...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $170K *

Join a fast-paced, growth-driven team and drive sales of AI and HPC storage solutions in the Financial Services sector. Leverage relationships and close high-value deals while managing a disciplined p...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Drive the strategy and commercialization of a comprehensive data platform and analytics solution, unifying product data to empower process manufacturers with actionable insights and AI-driven intellig...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $193K *

Drive the evolution of autonomous driving technology, collaborating across teams to define product vision and prioritize features that enhance customer experience while aligning with organizational ob...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Elevate project success by managing cost strategies for large-scale data centers. Collaborate with teams to provide accurate estimates and negotiate contracts, ensuring financial goals are met while l...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.