Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $110K *

Unlock potential by designing and supporting robust AWS infrastructures for enterprise ERP applications, specifically targeting Deltek Vantagepoint environments, ensuring high availability and optimiz...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a team that's shaping innovative products, enhancing platform functionality and user experience. Collaborate with cross-functional teams, mentor others, and implement best practices to drive the...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform enterprise security solutions by serving as a trusted technical advisor. Engage with stakeholders to guide them through evaluations, technical discussions, and architecture design, positioni...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K *

Tackle security challenges by integrating protective measures into product development, assessing vulnerabilities, and collaborating with engineering teams. Elevate security standards through innovati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $322K *

Bring your expertise to lead critical software projects, drive cross-functional collaboration, and ensure the timely delivery of innovative compilers. Engage with global teams and implement efficient...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in driving revenue growth as a Sales Engineer, leveraging your technical acumen to enhance product demonstrations, support the sales cycle, and address customer needs while collaborati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$94K - $127K *

Drive client success by overseeing Managed Services delivery, managing operations, and building crucial relationships across diverse cultural settings. Leverage consultative skills to align technology...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$122K - $183K *

Optimize customer support models and governance for Workday deployments, providing strategic advisory services and tailored recommendations to enhance operational success and organizational independen...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$130K - $155K *

Unlock your potential by joining a dynamic team focused on backend and data engineering in cybersecurity. You will build scalable infrastructure, drive innovation, and contribute to impactful projects...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $163K *

Pioneer cloud infrastructure excellence as you collaborate closely with software engineers and DevOps teams. Drive automation, enhance system resilience, and support cutting-edge technologies while en...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$270K - $310K *

Collaborate to enhance large-scale distributed training and inference systems, driving experimental velocity and optimizing model architecture with deep learning expertise in JAX and TPUs. Burnish you...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive growth by expanding usage and adoption in existing accounts, managing upsell, cross-sell, and renewals while building strong relationships and aligning stakeholders to deliver customer value and...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$99K - $149K *

Drive the end-to-end go-to-market strategy for Workforce Engagement Management, influencing product decisions and executing campaigns to enhance market positioning, adoption, and revenue growth in B2B...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $203K *

Join our team as you lead the design and development of advanced cloud infrastructure, ensuring secure and compliant data services that foster innovation and efficiency in engineering projects...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$320K - $500K *

Join our team to build groundbreaking TV app features that delight millions! Collaborate with cross-functional partners to shape user experiences and drive product innovations on a diverse range of TV...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$93K - $114K *

Advance your career by ensuring quality and compliance in aerospace design. Collaborate closely with teams to review engineering models and documents, acting as a key quality gate for deliverables tha...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$135K - $160K *

Pioneer customer success by solving complex challenges and driving sales. Collaborate cross-functionally to present innovative solutions, enhance product offerings, and engage with diverse audiences i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Empower your career by leading technical field assignments for high voltage equipment. Utilize your expertise to execute installations and maintenance, ensuring efficient operations while collaboratin...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$106K - $145K *

Lead the charge in designing and implementing manufacturing system integrations and automation solutions while collaborating with diverse teams to enhance operational efficiency in a dynamic environme...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive customer success for strategic healthcare clients by building relationships, optimizing product adoption, and ensuring satisfaction. Utilize insights to enhance client outcomes and collaborate a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Lead the design and architecture of high-density fiber solutions for AI data centers. Collaborate with teams and customers to translate complex infrastructure requirements into scalable, repeatable co...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$160K - $210K *

Elevate systems by leveraging your expertise in backend development, middleware, and big data to deliver innovative solutions that support critical federal missions and enhance IT Modernization and Da...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $210K *

Join a dynamic EOS team to deliver high-quality software solutions for data center networks, driving innovation in Linux-based systems while collaborating with engineers and support teams to enhance p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Transform product vision and engineering for a dynamic platform that connects teams and AI, driving impactful user experiences. Shape strategy, lead development, and collaborate across disciplines to...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$230K - $310K *

Join a team that's redefining technical excellence in customer engagements. Lead and innovate with a growing team of Forward Deployed Engineers to drive enterprise strategy and implementation across h...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.