Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$90K - $120K *

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $180K *

Drive the design and delivery of robust data center network infrastructure, ensuring scalability and reliability through cross-functional collaboration and strategic initiatives...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$132K - $208K *

Join a team that's shaping the future of data center infrastructure. Drive innovative designs and collaborate cross-functionally to deliver reliable and scalable network solutions that support global...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Innovate robust cloud solutions while enhancing security and scalability. Collaborate with teams to develop Kubernetes operators and advanced networking services. Take ownership of impactful projects...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$147K - $175K *

Unlock potential by serving as a trusted advisor for strategic customers, driving post-sales relationships, translating goals into actionable strategies, and enhancing customer lifecycle programs to b...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$127K - $175K *

Transform enterprise telephony and contact center capabilities by leading modernization initiatives in cloud-aligned architectures. Collaborate with diverse teams to enhance telecom solutions focused...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $148K *

Engage with diverse teams to deliver impactful technology demonstrations, foster customer trust, and support high-priority sales initiatives in the Utilities & Energy sector. Utilize your technical ex...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$123K - $169K *

Manage key Hyperscaler accounts to drive revenue growth, oversee operations, and ensure compliance with contracts in the Data Center space. Collaborate cross-functionally to enhance client relations a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$97K - $165K *

Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Provide exceptional technical support and guidance to ensure customer satisfaction, resolve complex issues, and maintain documentation, all while empowering clients and enhancing team capabilities. Jo...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$87K - $115K *

Join a team that's redefining cybersecurity by driving pre-sales engagement, presenting innovative solutions, and building lasting customer relationships to solve complex security challenges across di...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $175K *

Execute impactful networking product strategies, translating technical complexities into market-ready offerings while collaborating across engineering teams to ensure successful delivery within a high...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Drive the advancement of Virtual Desktop Infrastructure environments, ensuring optimal performance and compliance while supporting DoD missions. Collaborate to design, implement, and maintain mission...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $120K *

Shape the future of enterprise learning solutions by empowering organizations through customer-focused sales engineering, ensuring alignment of technology with growth objectives and driving impactful...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Unlock your potential by supporting and driving technical sales for power infrastructure projects while collaborating with a dynamic team and engaging with clients to deliver effective solutions and i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$114K - $152K *

Join a team that's driving transformative enterprise solutions through technical sales expertise. Collaborate with sales leaders to deliver unparalleled customer value and foster lasting relationships...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Unlock potential by partnering with sales teams to drive Optical product strategies, influence key decision-makers, and enhance market opportunities in a dynamic consulting engineer role within the Op...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$188K - $235K *

Engage with clients by providing expert technical guidance and collaboration. Showcase solutions through tailored demonstrations and workshops, while driving revenue growth by addressing client-specif...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$112K - $140K *

Explore a vital role in designing and implementing advanced TELCO solutions, leveraging deep technical expertise to guide network migrations and enhance infrastructure. Join a team dedicated to delive...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$200K - $240K *

Lead transformative engagements by ensuring client success and overseeing complex projects. Drive business outcomes, manage relationships, and enhance service delivery in a collaborative, results-orie...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$66K - $101K *

Join a team that's shaping the future of product testing and validation. In this pivotal R&D role, you will collaborate across functions, ensuring compliance with safety standards while enhancing prod...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $160K *

Join a dynamic team as you own the full integration lifecycle, connecting client systems with production-grade solutions. Collaborate directly with healthcare customers while ensuring seamless communi...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$117K - $234K *

Engineer tailored HVAC solutions by collaborating with sales teams to address customer needs, conducting product demos, and delivering compelling technical proposals, ensuring customer satisfaction an...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$117K - $234K *

Join a team that's revolutionizing climate solutions for a sustainable future. Leverage your technical expertise and customer engagement skills to deliver tailored HVAC solutions and elevate client sa...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$117K - $234K *

Unlock potential as you collaborate with engineering firms, delivering tailored HVAC solutions. Leverage technical expertise to excel in pre-sales support and foster long-term customer relationships w...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.