Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$86K - $138K *

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$131K - $150K *

Elevate your career by expanding the Industrial & Commercial Transportation product portfolio. Collaborate with customers and distributors to drive innovative solutions and provide technical expertise...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $90K *

Elevate customer satisfaction by managing service products and contracts, ensuring exceptional delivery for Enterprise clients while developing strong business relationships across the U.S. and Canada...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Transform customer journeys by collaborating with sales teams to drive secure endpoint solutions across IT and OT environments, from discovery to post-sales handover, ensuring connectivity and securit...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $125K *

Join a dynamic team to develop, implement, and enhance quality assurance strategies for a critical identity management program, ensuring secure and scalable software solutions meet industry standards...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $110K *

Join a team that optimizes application support by troubleshooting issues, enhancing tools, and collaborating across stakeholders to deliver high-quality technical solutions and mentor developers, whil...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Join a team that's focused on enhancing software quality through both automated and manual testing, ensuring effective CI/CD practices and compliance with accessibility standards throughout the SDLC f...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Support the successful implementation and operation of AI solutions for partners. Collaborate cross-functionally to optimize technical onboarding and troubleshoot issues. Elevate partner experience th...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$107K - $128K *

Shape the future of enterprise customer support by providing technical and operational solutions. Collaborate with diverse teams to enhance product functionality and improve customer experience throug...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $128K *

Champion the future of hybrid enterprise environments with expert technical support for Windows, Linux, and Kubernetes. Engage in complex troubleshooting while enhancing CI/CD pipelines for seamless a...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$165K - $200K *

Engineer robust cybersecurity applications that drive risk analytics in regulated environments. Leverage full-stack skills in design, APIs, and CI/CD processes while collaborating across teams to enha...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Deliver robust cloud security solutions by integrating advanced AWS architectures, ensuring compliance with industry standards, and driving DevSecOps practices in a dynamic, collaborative IT environme...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Elevate security by engineering cloud infrastructures with a focus on Azure and AWS. Design and implement security architectures, automate operations, and lead technical discussions, ensuring complian...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in delivering exceptional support while managing a skilled team. Balance hands-on partner interactions with team development and problem-solving, ensuring high-quality service and coll...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$250K - $300K *

Join a team that's at the forefront of Kubernetes innovation, driving technical excellence in orchestration and container platforms. Empower field teams with the tools and knowledge required for impac...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform the future of robotics as an Automation Engineer. Collaborate with experts to design, build, and optimize advanced AI-driven solutions, ensuring high-quality data collection and annotation f...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$84K - $160K *

Join a dynamic team as you provide technical support and guidance to customers on FPGA design. Collaborate with sales teams, enhance customer relationships, and promote cutting-edge technology solutio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $96K *

Tackle complex client issues as a Support Consultant, enhancing customer satisfaction through effective troubleshooting and relationship building. Collaborate with teams to ensure seamless service del...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$84K - $150K *

Join a team that's shaping the future of engineering solutions by leading technical engagement and demand creation, driving strategic plans, and fostering relationships with key stakeholders in a dyna...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$84K - $170K *

Partner with us to provide technical expertise that drives innovation and supports customer success through efficient design solutions and relationship-building in the electronics industry...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Solve complex technical challenges and elevate IT efficiencies by diagnosing issues and automating workflows. Collaborate with teams to improve processes and ensure seamless infrastructure management...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Solve complex technical challenges as you provide elite support for a cutting-edge web application, ensuring seamless integration with the Epic EMR and optimizing user experience through rigorous appl...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Support strategic enterprise accounts by tackling complex technical challenges. Collaborate with product teams to design operational processes and enhance monitoring strategies for optimal customer ex...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $150K *

Unlock potential by leading complex pre-sales engagements and architecture solutions. Collaborate cross-functionally while mentoring and creating essential resources for the SE team, as you shape the...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.