Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$499K - $500K+*

Elevate security measures by designing and developing crucial security protocols for content delivery systems, impacting Netflix's streaming services and infrastructure across the globe. Collaborate w...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Elevate your career as a strategic leader in security architecture, defining and implementing secure-by-design principles across next-gen distributed storage platforms while driving cross-functional c...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Drive growth by managing and expanding enterprise accounts. Protect existing revenue, foster executive relationships, and utilize strategic planning to enhance account value. Collaborate with stakehol...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$186K - $232K *

Partner with us to drive channel engagement and enablement through technical consulting, solution architecture, and strategic customer engagement, making a significant impact in a rapidly growing comp...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $135K *

Shape the future of enterprise governance by managing Microsoft 365, Power Platform, and Fabric controls. Translate complex technical requirements into accessible services while collaborating with sec...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$388K - $500K+*

Lead the charge in innovating cloud infrastructure at scale, driving excellence in managed compute services. Collaborate with cross-functional teams to enhance user experiences while optimizing cloud...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $105K *

Create a robust safety culture as a leader in mission-critical environments, minimizing risk and ensuring compliance while collaborating with field teams, management, and clients to enhance EHS progra...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$174K - $305K *

Transform the infrastructure landscape by architecting and scaling a Kubernetes-based platform that enables rapid deployment of innovative robotics solutions while mentoring engineers across teams to...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Support engineering teams by delivering customer-focused technical assistance and incident management for Platform services, ensuring reliability and seamless operation in a production environment...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join our dynamic team to develop strategic business opportunities in specialized logistics, focusing on building long-term partnerships and enhancing our presence in the transportation and supply chai...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$75K - $158K *

Join a team that's enhancing transportation logistics through SAP solutions. Leverage expertise in manual testing and Agile methodologies to ensure system reliability in a critical ERP implementation...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$68K - $119K *

Engage with external clients to analyze and implement ERP solutions, translating complex business requirements into functional specifications. You will support client success through innovative soluti...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$139K - $237K *

Join a team that empowers product marketing strategies that define and communicate the value of innovative memory technologies in AI and cloud markets, driving customer engagement and demand generatio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's building a cutting-edge ITSM practice. Collaborate across departments to enhance IT operations through process design, governance, and automation. Influence change and scale solutio...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$146K - $185K *

Champion product security by enhancing safety in engineering projects, automating threat responses, and providing strategic security reviews. Collaborate across diverse tech stacks to bolster resilien...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in enhancing customer success through effective onboarding, training, and relationship management, collaborating with cross-functional teams to drive product adoption and long-term val...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Explore a key leadership role in hardware engineering excellence for Building Automation, focusing on mission-critical control systems. Drive team collaboration, project success, and engineering stand...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$65K - $120K *

Inspire excellence as an Operations Supervisor, leading field crews to optimize daily project execution efficiently and safely, while fostering a culture of quality and accountability across multiple...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Empower our global Security Team by analyzing and responding to security incidents. Contribute to diverse cyber defense functions and enhance our detection and incident response capabilities in a fast...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive customer success by providing technical expertise on the Flare platform, optimizing user experience, resolving complex issues, and building strong relationships with customers to enhance their c...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $200K *

Unlock opportunities by driving trader engagement and relationships to enhance a vibrant trading ecosystem. Collaborate with high-volume traders and institutional partners to cultivate growth and adop...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $160K *

Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$180K - $235K *

Transform AI integration products by building robust systems and APIs that enhance user experience, leveraging advanced technologies for efficient, scalable enterprise solutions. Drive innovation in a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Drive innovative solutions by partnering with sales teams to design and deliver VeloCloud SD-WAN systems. Collaborate closely with engineering and services for seamless integration, addressing complex...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's driving multi-million-dollar revenue growth by managing complex enterprise accounts across North America. Leverage strategic partnerships to deliver high-value solutions and influen...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.