Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$72K - $126K *

Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $108K *

Lead the support and implementation of VoIP solutions, enhancing customer experiences via effective troubleshooting, onboarding, and remote assistance. Collaborate within a dynamic team to streamline...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Empower clinicians by leading the support program for effective system usage. Manage end-to-end support operations, translating technical challenges into actionable solutions while scaling user suppor...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$78K - $97K *

Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Help us optimize customer success by providing strategic support, fostering relationships, and enhancing solution adoption. Drive growth and satisfaction while addressing technical challenges for a pr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $100K *

Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $155K *

Contribute to customer success as you showcase your technical expertise in identity management. Engage in pre-sales activities, collaborate with sales teams, and leverage innovative solutions to meet...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$186K - $232K *

Pioneer enterprise sales success by delivering tailored technical solutions in data security, cloud, and cyber resilience. Collaborate with cross-functional teams to support customer engagements and d...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Contribute to the design and implementation of scalable data center networks, collaborating across global teams, optimizing technologies, and driving innovations that enhance deployment efficiency and...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $146K *

Engage customers through remote technical support for HVAC systems, overseeing troubleshooting, diagnostics, and solutions. Collaborate with internal teams to enhance product serviceability and drive...

US-AnywhereRemote

1 month ago

  •   11 - 15 years exp.  •   Technical Services

$156K - $215K *

Transform data services by leading the design and operations of cutting-edge distributed systems at scale across multi-cloud infrastructures, driving automation and collaboration with global engineeri...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $127K *

Grow your technical expertise as you partner with our Cloud Operations Team, resolving complex issues and enhancing user experience through incident response and proactive cloud service management in...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $100K *

Transform our large-scale infrastructure through innovative solutions and exemplary maintenance skills. Drive exceptional performance, scalability, and reliability while enhancing the digital experien...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $181K *

Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Join a dynamic team as a technical advisor, playing a key role in enterprise sales cycles by delivering tailored demos, assessing fit, and collaborating with engineers to tackle complex AI challenges...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Accelerate your career as you lead customer-focused solutions for complex treasury and capital markets challenges. Collaborate with diverse teams to design innovative Kondor solutions that align with...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$180K - $215K *

Shape customer journeys by acting as a trusted technical advisor. Drive platform adoption and demonstrate value across enterprise environments while collaborating cross-functionally to align solutions...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Design and enhance a robust test automation framework using Playwright, ensuring compliance and quality across UI, API, and integration layers through innovative AI-assisted methodologies in a high-st...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$122K - $205K *

Redefine your career by driving innovative network and cloud solutions. Utilize your extensive experience in system administration and infrastructure management to enhance performance, security, and c...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $135K *

Shape operational excellence in incident management, driving swift resolutions across networks, while coordinating high-stakes incidents and ensuring SLA compliance globally, enabling seamless connect...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$190K - $220K *

Unlock your potential by collaborating with sales teams to deliver impactful product demos and technical expertise, driving security solutions for customers and helping shape strategic approaches that...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Empower progress in product security by embedding advanced safeguards within every development phase. Collaborate with engineering teams to build AI-enhanced security tooling and enhance proactive ris...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Grow your career by engineering and enhancing mission-critical voice and collaboration systems in a secure environment. Leverage your troubleshooting skills to maintain uninterrupted services and ensu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.