In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Sr Engineering Technical Program Manager - Productivity Engineering
$159K - $206K *
Lead transformative technical programs across productivity engineering teams, ensuring optimal adoption of modern infrastructure tools and strategies. Drive collaboration, roadmap planning, and execut...
Reposted 6 days ago
$80K - $110K *
Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...
3 weeks ago
Solutions Engineer, New Business
$90K - $120K *
Drive new client success by showcasing innovative solutions and providing insights, while collaborating with teams to achieve sales goals and exceeding client expectations in a dynamic environment...
4 weeks ago
$90K - $130K *
Drive partner enablement by delivering technical training, support, and relationship management for channel partners across North America, ensuring they can effectively position and implement our solu...
1 week ago
Staff Engineer -- DevOps / Observability Engineer
$90K - $130K *
Transform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams...
Yesterday
Team Lead, Solutions Engineering (Post-Sales)
$150K - $170K *
Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...
1 week ago
$90K - $130K *
Champion the future of application security by partnering with sales teams to deliver innovative solutions, help clients navigate risks, and provide scalable strategies amidst rapid technological adva...
2 weeks ago
$170K - $214K *
Join a team that's redefining enterprise software solutions. Drive technical sales cycles, build strategic relationships, and deliver impactful presentations to executives and technical audiences whil...
3 weeks ago
$128K - $160K *
Join a team that's passionate about providing expert remote support for VMware technologies. Your role will involve troubleshooting complex issues, collaborating with users, and enhancing the customer...
2 weeks ago
$130K - $150K *
Join us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive...
4 days ago
$90K - $120K *
Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...
1 week ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the charge in scaling a high-impact customer support organization, enhancing operational efficiency, and delivering superior customer experiences across a global SaaS portfolio. Drive harmonizati...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Join a leading SaaS company's global support team to define strategies, enhance customer experiences, and drive operational excellence across diverse regions and product lines, focusing on scalability...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Shape the future of global customer support by leading a high-performing team, standardizing operations, and leveraging automation for a seamless, data-driven customer experience across all tiers and...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the charge in scaling a world-class global customer support organization while standardizing operations and optimizing customer experience across diverse product lines for enterprise and SMB clie...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the charge in scaling a world-class, global customer support organization, harmonizing processes and enhancing customer experience. Drive automation and performance metrics while fostering a cult...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the global customer support strategy and operations for a multi-product SaaS portfolio. Drive efficiency, enhance customer experience, and harmonize practices across regions to ensure scalable an...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Transform global customer support operations by setting strategies to enhance efficiency, ensure high-quality service, and drive customer satisfaction across diverse markets and products...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Drive global customer support excellence by leading a multi-tier organization to enhance customer satisfaction, operational efficiency, and scalable solutions through automation and standardization ac...
Reposted yesterday
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Join a global team leading a multi-tier support organization, driving efficiency and excellence in customer experience across Enterprise and SMB segments in a dynamic SaaS environment. Shape support s...
Reposted yesterday
$75K - $87K *
Empower client relationships by supporting sales efforts through order processing, customer inquiries, and data management. Leverage communication and organizational skills to enhance customer satisfa...
3 weeks ago
$120K - $160K *
Lead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver val...
3 weeks ago
Remote Support Engineer - CT/MR/VL
$86K - $138K *
Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...
Yesterday
Remote Support Engineer - CT/MR/VL
$86K - $138K *
Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...
Yesterday
$90K - $120K *
Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...
Yesterday
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.