In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Technical Support Engineer (New England)
$72K - $126K *
Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...
Yesterday
Support & Implementation Technician, Cloud Communications
$80K - $108K *
Lead the support and implementation of VoIP solutions, enhancing customer experiences via effective troubleshooting, onboarding, and remote assistance. Collaborate within a dynamic team to streamline...
1 week ago
Customer Support Program Manager
$100K - $120K *
Empower clinicians by leading the support program for effective system usage. Manage end-to-end support operations, translating technical challenges into actionable solutions while scaling user suppor...
4 days ago
$110K - $130K *
Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...
4 weeks ago
$78K - $97K *
Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...
Today
$80K - $95K *
Help us optimize customer success by providing strategic support, fostering relationships, and enhancing solution adoption. Drive growth and satisfaction while addressing technical challenges for a pr...
1 week ago
$80K - $100K *
Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...
6 days ago
$135K - $155K *
Contribute to customer success as you showcase your technical expertise in identity management. Engage in pre-sales activities, collaborate with sales teams, and leverage innovative solutions to meet...
4 weeks ago
$186K - $232K *
Pioneer enterprise sales success by delivering tailored technical solutions in data security, cloud, and cyber resilience. Collaborate with cross-functional teams to support customer engagements and d...
Reposted 1 week ago
Network Engineer, Deployment & Support
$110K - $130K *
Contribute to the design and implementation of scalable data center networks, collaborating across global teams, optimizing technologies, and driving innovations that enhance deployment efficiency and...
2 days ago
Technical Product Support Engineer- (Remote)
$105K - $146K *
Engage customers through remote technical support for HVAC systems, overseeing troubleshooting, diagnostics, and solutions. Collaborate with internal teams to enhance product serviceability and drive...
1 month ago
Staff Infrastructure Engineer - Data Streaming
$156K - $215K *
Transform data services by leading the design and operations of cutting-edge distributed systems at scale across multi-cloud infrastructures, driving automation and collaboration with global engineeri...
2 weeks ago
$75K - $127K *
Grow your technical expertise as you partner with our Cloud Operations Team, resolving complex issues and enhancing user experience through incident response and proactive cloud service management in...
1 week ago
Customer Support Manager, Provider Enablement
$80K - $95K *
Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...
5 days ago
$90K - $100K *
Transform our large-scale infrastructure through innovative solutions and exemplary maintenance skills. Drive exceptional performance, scalability, and reliability while enhancing the digital experien...
6 days ago
Application Engineer (Technical Sales) - Defense
$108K - $181K *
Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...
Reposted 3 weeks ago
$110K - $130K *
Join a dynamic team as a technical advisor, playing a key role in enterprise sales cycles by delivering tailored demos, assessing fit, and collaborating with engineers to tackle complex AI challenges...
Reposted 3 weeks ago
$125K - $150K *
Accelerate your career as you lead customer-focused solutions for complex treasury and capital markets challenges. Collaborate with diverse teams to design innovative Kondor solutions that align with...
1 week ago
$180K - $215K *
Shape customer journeys by acting as a trusted technical advisor. Drive platform adoption and demonstrate value across enterprise environments while collaborating cross-functionally to align solutions...
Reposted 2 weeks ago
Senior Engineer, Test Automation
$130K - $180K *
Design and enhance a robust test automation framework using Playwright, ensuring compliance and quality across UI, API, and integration layers through innovative AI-assisted methodologies in a high-st...
Reposted 1 week ago
$122K - $205K *
Redefine your career by driving innovative network and cloud solutions. Utilize your extensive experience in system administration and infrastructure management to enhance performance, security, and c...
3 weeks ago
Senior Network Reliability Engineer, Incident Management
$125K - $135K *
Shape operational excellence in incident management, driving swift resolutions across networks, while coordinating high-stakes incidents and ensuring SLA compliance globally, enabling seamless connect...
3 weeks ago
$190K - $220K *
Unlock your potential by collaborating with sales teams to deliver impactful product demos and technical expertise, driving security solutions for customers and helping shape strategic approaches that...
2 weeks ago
Senior Product Security Engineer
$130K - $155K *
Empower progress in product security by embedding advanced safeguards within every development phase. Collaborate with engineering teams to build AI-enhanced security tooling and enhance proactive ris...
4 weeks ago
Unified Comms Engineer - Federal Customer
$100K - $120K *
Grow your career by engineering and enhancing mission-critical voice and collaboration systems in a secure environment. Leverage your troubleshooting skills to maintain uninterrupted services and ensu...
2 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.