Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$159K - $206K *

Lead transformative technical programs across productivity engineering teams, ensuring optimal adoption of modern infrastructure tools and strategies. Drive collaboration, roadmap planning, and execut...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Drive new client success by showcasing innovative solutions and providing insights, while collaborating with teams to achieve sales goals and exceeding client expectations in a dynamic environment...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Drive partner enablement by delivering technical training, support, and relationship management for channel partners across North America, ensuring they can effectively position and implement our solu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Transform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$150K - $170K *

Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Champion the future of application security by partnering with sales teams to deliver innovative solutions, help clients navigate risks, and provide scalable strategies amidst rapid technological adva...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $214K *

Join a team that's redefining enterprise software solutions. Drive technical sales cycles, build strategic relationships, and deliver impactful presentations to executives and technical audiences whil...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $160K *

Join a team that's passionate about providing expert remote support for VMware technologies. Your role will involve troubleshooting complex issues, collaborating with users, and enhancing the customer...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $150K *

Join us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$130K - $180K *

Lead the charge in scaling a high-impact customer support organization, enhancing operational efficiency, and delivering superior customer experiences across a global SaaS portfolio. Drive harmonizati...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Join a leading SaaS company's global support team to define strategies, enhance customer experiences, and drive operational excellence across diverse regions and product lines, focusing on scalability...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Shape the future of global customer support by leading a high-performing team, standardizing operations, and leveraging automation for a seamless, data-driven customer experience across all tiers and...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the charge in scaling a world-class global customer support organization while standardizing operations and optimizing customer experience across diverse product lines for enterprise and SMB clie...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the charge in scaling a world-class, global customer support organization, harmonizing processes and enhancing customer experience. Drive automation and performance metrics while fostering a cult...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the global customer support strategy and operations for a multi-product SaaS portfolio. Drive efficiency, enhance customer experience, and harmonize practices across regions to ensure scalable an...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Transform global customer support operations by setting strategies to enhance efficiency, ensure high-quality service, and drive customer satisfaction across diverse markets and products...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Drive global customer support excellence by leading a multi-tier organization to enhance customer satisfaction, operational efficiency, and scalable solutions through automation and standardization ac...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Join a global team leading a multi-tier support organization, driving efficiency and excellence in customer experience across Enterprise and SMB segments in a dynamic SaaS environment. Shape support s...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $87K *

Empower client relationships by supporting sales efforts through order processing, customer inquiries, and data management. Leverage communication and organizational skills to enhance customer satisfa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $160K *

Lead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver val...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$86K - $138K *

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$86K - $138K *

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.