Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$150K - $180K *

Join a team that's driving technical excellence and customer success by deeply understanding client needs and fostering strong relationships for optimal product integration and operational outcomes ac...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$499K - $500K+*

Shape the future of system security by architecting robust solutions for edge and gaming appliances. Collaborate across teams to enhance security measures while ensuring high performance and efficienc...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Drive the technical vision for mobile app development, mentoring a team while ensuring high-quality releases and innovative solutions aligned with public safety missions. Work on complex Android archi...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$168K - $270K *

Build robust Linux infrastructure and automation for AI services, enhancing scalability and security. Collaborate with teams to optimize operations on-prem and in the cloud for next-generation solutio...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$183K - $352K *

Join a dynamic team to leverage technical expertise in sales, delivering solutions that address customer needs and drive product adoption. Develop strategic partnerships, understand industry trends, a...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Join a team that's dedicated to driving retention and strategic growth for enterprise customers. Leverage your expertise in SaaS to enhance customer relationships and lead initiatives that ensure ongo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join a dynamic team to build impactful AI-driven solutions, rapidly deploying features that enhance pharmacist and patient communications. Collaborate closely with talented engineers in a fast-paced e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $138K *

Unlock potential by driving public sector revenue growth through strategic analytics and insights. Collaborate with sales leaders and cross-functional teams to address GTM challenges and achieve ambit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Engage clients through the Managed Services lifecycle, driving retention and satisfaction. Foster strong relationships, manage delivery timelines, and enhance communication to ensure seamless project...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$94K - $130K *

Empower your career by designing complex electrical systems, collaborating in multidisciplinary teams to develop innovative hardware solutions that meet high-speed processing needs and drive product e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$94K - $130K *

Design and develop complex electrical boards and systems as part of a multidisciplinary team, focusing on high-speed, high-reliability applications. Collaborate to define hardware solutions that meet...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$101K - $183K *

Lead the charge in redefining enterprise sales by developing tailored strategies that foster long-term relationships with clients, driving engagement with decision-makers to close high-value deals and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $159K *

Lead the charge in developing innovative software for satellite products, driving design and implementation across front and back-end systems in a collaborative engineering team. Embrace new technolog...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$301K - $451K *

Engineer advanced AI-native workflows to boost productivity and operational excellence. As a senior contributor, you'll architect intelligent agents that enhance system observability, diagnostics, and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Drive seamless network operations by managing LAN/WAN/Wireless systems, optimizing infrastructure, and enhancing security solutions. Collaborate on strategic projects while embodying company values an...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Analyze legacy application operations, ensuring optimal performance and minimal downtime through effective deployment and management within a global infrastructure...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Drive engineering excellence by leading design teams and innovative solutions for large-scale data centers, ensuring compliance with industry standards and optimizing project outcomes through strategi...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Empower clients by delivering expert consulting on Epic systems, guiding project management and training initiatives while fostering efficient workflows and solutions. Collaborate closely with teams t...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$154K - $221K *

Transform customer needs into effective technical solutions, acting as a trusted advisor throughout the sales process. Enhance presentations, gather requirements, and lead evaluations while supporting...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $255K *

Contribute to corporate security by designing, implementing, and maintaining robust security measures while collaborating with IT, engineering, and business teams to address and mitigate risks across...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that’s driving innovation in software development. This role involves crafting high-quality code across front and back-end technologies, collaborating with diverse teams, and delivering im...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Grow your career with a dynamic role in network administration, focusing on design, implementation, and security of network infrastructures while managing projects and enhancing operational performanc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $135K *

Join a dynamic team as a Network Engineer, responsible for ensuring network security, availability, and performance. Leverage your expertise to tackle critical projects and optimize technologies in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$139K - $188K *

Drive innovative IT solutions by leading multi-disciplinary teams, establishing operational policies, and collaborating with stakeholders to achieve strategic objectives that enhance overall organizat...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$185K - $195K *

Unlock potential by leading the design and execution of innovative electrical solutions for large-scale data center projects, collaborating across teams to deliver excellence in engineering standards...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.