Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $120K *

Unlock your potential by troubleshooting and advising on ServiceNow platforms, ensuring optimal client solutions while performing light development tasks and collaborating with teams to drive success...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Drive growth by hunting for new AI business, expanding adoption of AI solutions, and fostering strategic relationships across sectors. You will lead the full sales cycle, aligning opportunities with c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Drive the technical strategy for scalable systems across multiple platforms, ensuring alignment with business growth. Lead collaborative design efforts while remaining hands-on to build tools and infr...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Partner with us to enhance our payment gateway services by developing and maintaining microservices in Java/Spring Boot, collaborating across teams to deliver reliable solutions for our diverse custom...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$118K - $155K *

Join our Solutions Engineering team to uncover customer needs and deliver tailored solutions that drive value from our products, ensuring successful enterprise engagements while collaborating closely...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Transform complex AV-over-IP systems by delivering expert onboarding, training, and troubleshooting support for high-profile customers. Leverage your networking expertise to contribute to sales growth...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Transform your career by leading cross-functional teams to deliver innovative software solutions. Drive engineering excellence, mentor talent, and enhance collaboration while ensuring high-quality, sc...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $171K *

Lead a dynamic engineering team by driving technical excellence, fostering collaboration across departments, and ensuring high-quality software delivery through innovative approaches and hands-on cont...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $125K *

Elevate your career by leading technology integration and migration projects, focusing on enterprise transformation and modernization during critical phases, ensuring seamless transitions and heighten...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Lead the scaling of technology in mental healthcare by building and guiding high-performing engineering teams. Ensure operational excellence and drive innovation, while directly impacting quality and...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Take ownership of network support for Navy afloat systems. Collaborate with military and government personnel to resolve issues, enhance connectivity, and deliver IT solutions on board ships. Ensure h...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$127K - $180K *

Shape the future of business operations by leading complex, cross-functional programs. Collaborate with senior leaders to drive transformation and deliver strategic initiatives that enhance organizati...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $175K *

Champion customer success by leading a high-performance team, driving innovation, and forging strong stakeholder partnerships to enhance business outcomes and operational efficiency...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$123K - $199K *

Optimize your career by leading a specialized controls engineering team to design and deliver integrated systems for data centers. Drive project execution, team development, and enhance customer solut...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$149K - $230K *

Unlock your potential as a Solutions Engineer to drive customer success by leveraging your technical expertise and sales skills, engaging with prospects and existing clients to enhance satisfaction an...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Transform CI/CD processes while managing Azure Cloud workloads and automation. Collaborate with development teams to enhance infrastructure, optimize performance, and ensure seamless release cycles, f...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $140K *

Join a high-performing team to manage complex enterprise sales in MedTech. Navigate multi-stakeholder environments to close strategic deals, leveraging technical fluency and executive relationships to...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$96K - $132K *

Unlock the potential of clinical data analysis by leveraging your nursing expertise and innovative technology to support healthcare informatics and continuously enhance clinical product design and usa...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Transform client needs into innovative, scalable tech solutions by collaborating across teams and discovering root causes, ensuring measurable ROI through clear storytelling and strategic problem-solv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$91K - $190K *

Lead the charge in delivering innovative technical solutions that enhance customer satisfaction and account growth, while collaborating closely with sales partners to drive adoption of cutting-edge we...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$113K - $158K *

Drive your career by developing and maintaining complex test suites for layered products on the OpenShift platform, while collaborating on test process improvements and troubleshooting product issues...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Drive automation and optimization of our infrastructure while collaborating with global engineering teams to enhance software delivery and ensure system reliability in a fast-paced, innovative environ...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Drive the global networking strategy and operations, ensuring seamless connectivity and security across diverse environments. Engage in vendor management, financial oversight, and technical leadership...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $160K *

Join a team that's shaping the developer experience with innovative tools and surfaces. Contribute end-to-end in a core engineering role, focusing on impactful web and CLI features that delight users...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$170K - $200K *

Invent powerful integrations as you lead SAP projects, connecting Parloa's AI platform with enterprise SAP systems. Design, build, and optimize solutions that enhance customer experiences through seam...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.