Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$82K - $110K *

Join a dynamic team to enhance network operations, leveraging AI insights to boost reliability and efficiency while mentoring peers and guiding technical solutions across various segments of the organ...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Redefine the networking landscape by designing and maintaining robust, scalable, and secure infrastructures for hybrid environments. Collaborate with diverse teams to optimize performance and drive in...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K *

Discover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across c...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $120K *

Transform customer experiences by providing expert technical support and training. Collaborate with resellers and clients to enhance satisfaction, troubleshoot issues, and ensure optimal product usage...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Build your career with a dynamic team dedicated to optimizing publisher integrations within AdTech. Collaborate with technical teams and clients to enhance ad performance and troubleshoot implementati...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$133K - $165K *

Join a team that's dedicated to providing top-notch field service support, ensuring customer satisfaction through expert troubleshooting, installations, and maintenance of advanced Warehouse Robotics...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$172K - $240K *

Advance your career as a Principal Consulting Engineer, driving large-scale technology solutions, collaborating with clients and teams, and innovating on technical strategies to deliver exceptional se...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $200K *

Join a team that's driving technical excellence in enterprise solutions. As a trusted advisor, guide customers through the sales cycle, ensuring impactful solution design and accelerating deal progres...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $150K *

Unlock potential by leveraging your technical expertise to develop and implement enterprise software solutions. Collaborate with global teams to enhance customer experience and drive product value in...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$134K - $215K *

Shape innovative security solutions by leading cross-functional projects, driving insights into product development, and advising stakeholders across all levels to enhance operational effectiveness an...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Lead the charge in designing and supporting innovative contact center platforms, ensuring seamless communication and operational efficiency while aligning technology initiatives with business goals an...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$87K - $108K *

Join a dynamic team to provide Tier 2 support for Dynamics 365 users, troubleshoot complex issues, and enhance support documentation while staying updated on the latest features and best practices in...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $100K *

Shape the future of public safety by leveraging your technical expertise in sales. Collaborate with diverse teams to provide tailored solutions that enhance emergency communication systems, driving ef...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$224K - $271K *

Drive impactful solutions by designing and maintaining scalable APIs and services, collaborating with cross-functional teams to enhance user experience and operational efficiency in a SaaS environment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$158K - $197K *

Join a team that's dedicated to empowering enterprise customers with cutting-edge data replication solutions. Your role will bridge sales and technology, ensuring clients achieve their goals through t...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$158K - $197K *

Partner with us to empower Enterprise customers with data replication solutions, providing technical expertise and navigating complex business needs while collaborating closely with cross-functional t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate your career by driving installation and optimization of equipment, troubleshooting in customer facilities, and delivering tailored engineering solutions across North America while collaboratin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Empower users by delivering impactful technical training programs on laboratory instruments. Design engaging materials while collaborating with global teams to enhance knowledge and skills for end-use...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $110K *

Join a team that's driving sales and developing strategies for market growth by engaging with key clients and leveraging innovative solutions to enhance customer value and product adoption within the...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$150K - $170K *

Join a team that's dedicated to fostering customer relationships, driving software adoption, and providing expert technical guidance. Focus on enhancing user experience and collaborating with internal...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$85K - $120K *

Shape the future of executive engagements by ensuring flawless technical operations at our Executive Briefing Center. Collaborate with leadership to deliver tailored tech solutions that enhance client...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Drive the future of AI-powered sales systems by building autonomous workflows that engage high-fit accounts, enrich data, and enhance outreach, ensuring a seamless integration with product signals for...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $190K *

Unlock your potential by engineering and enhancing a network reliability platform. Drive innovations in DevSecOps while collaborating across teams to improve system reliability and automate operationa...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Technical Services

$193K - $241K *

Join our team to lead complex Enterprise accounts, driving technical strategy and customer value through partnerships, innovative solutions, and team capability building. Your impact will improve adop...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.