Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $120K *

Unlock operational excellence by delivering premium IT managed services, optimizing complex infrastructures, and providing technical leadership. Collaborate closely with a dynamic team to enhance perf...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Contribute to mission success by designing and validating critical infrastructure solutions for federal operations. Support technical evaluations and systems integration to ensure reliable and resilie...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$115K - $125K *

Lead the charge in enhancing and optimizing the DocuSign CLM platform, ensuring robust application performance and error resolution while collaborating with cross-functional teams to meet business pro...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $95K *

Drive customer success by onboarding IoT device users, troubleshooting connectivity issues, and providing expert training to enhance platform utilization. Collaborate with teams to resolve escalated p...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $121K *

Champion training initiatives to empower customers in maximizing value from our platform. Drive measurable success through innovative, scalable educational programs, enhancing knowledge across diverse...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Lead the charge in optimizing internal IT systems to enhance security, streamline processes, and improve employee experiences as the organization scales. Blend technical expertise with automation to s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead technical sales engagements for major hyperscale and AI tenants, translating business objectives into scalable data center solutions while collaborating across multiple teams to ensure feasibilit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$96K - $148K *

Advance your career by leading deployment teams to ensure the successful installation of hardware and software upgrades in consular facilities. Drive operational efficiency with meticulous planning, l...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$135K - $150K *

Empower your career by designing, maintaining, and troubleshooting complex network infrastructures that ensure secure connectivity for cloud and customer environments, primarily in the healthcare sect...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $121K *

Unlock the potential of customer learning by delivering innovative, impactful training experiences. Drive engagement through digital programs and live sessions, ensuring thousands of customers succeed...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $144K *

Empower industries by bridging cutting-edge IoT technology with operational excellence. Collaborate across teams to drive customer success while enhancing logistics, safety, and sustainability through...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$198K - $233K *

Join a team that's transforming the IoT landscape. As a Sales Engineer, you'll leverage innovative technology to improve supply chains and customer operations while driving digital transformation for...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$200K - $300K *

Elevate your impact by owning and innovating complex systems that drive organizational success, while mentoring engineers and ensuring safety and security at scale. This role offers opportunities for...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $200K *

Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $150K *

Lead the charge in ensuring 24x7 cloud infrastructure health across hybrid environments, driving incident resolution, SLO engineering, and operational excellence through collaboration and automation a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$162K - $290K *

Shape the future of embedded systems by designing firmware for cutting-edge IoT devices that power various industries. Collaborate closely with cross-functional teams to deliver innovative solutions t...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$60K - $140K *

Accelerate progress at the forefront of software development, collaborating with engineers to design secure, scalable solutions and implement innovative technologies while enhancing customer experienc...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform client challenges into tailored solutions by engaging in meaningful technical partnerships and facilitating agile integration of our products, ensuring their success within the evolving phar...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$125K - $215K *

Elevate the sales engineering function, bridging technical solutions with client needs. Collaborate with teams to develop security strategies, ensuring customer success while driving business outcomes...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$270K - $410K *

Transform customer support through innovative automation, enhancing security tools and processes. Collaborate with engineering teams to drive impactful solutions, leveraging Generative AI to improve i...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $120K *

Reimagine the sales process by engaging with clients as a Solutions Engineer. Leverage Wavelytics to showcase technical insights and drive impactful customer relationships, ensuring successful deal cl...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$166K - $208K *

Help us transform enterprise sales by delivering technical expertise and data solutions to meet complex customer needs. Collaborate cross-functionally to manage accounts and ensure technical alignment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $185K *

Unlock potential by helping clients drive AI adoption and data governance. You'll guide stakeholders from concept to production, evangelizing impactful solutions and collecting insights to enhance pro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.