Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $127K *

Deliver top-notch cloud operations support by managing client onboarding and IT system migrations across Microsoft Azure, AWS, and Linux environments. Collaborate with clients to tailor solutions, tro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $127K *

Optimize client onboarding by engaging in cloud technology deployments, migrations, and support services. Collaborate with project teams to design secure solutions, address infrastructure needs, and e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$81K - $122K *

Tackle critical challenges in healthcare by providing exceptional service, maintenance, and troubleshooting on advanced medical imaging equipment, ensuring optimal performance and patient satisfaction...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Engage in designing and developing AI-driven voice solutions, architecting scalable integrations, and implementing innovative features to enhance customer interactions within a dynamic Salesforce envi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Join us to lead a team of engineers in creating innovative AI-powered tools that enhance user experience, from concept to scalable production. Collaborate across disciplines to redefine software inter...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$103K - $138K *

Transform the digital landscape by integrating systems while providing hands-on leadership across various environments. Drive innovation with deep expertise in network architecture and engineering as...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $160K *

Join a team that's redefining GPU cloud networking as a Technical Product Manager for cutting-edge AI workloads, shaping the strategy, roadmap, and priorities for network design, automation, and opera...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$93K - $166K *

Empower teams to leverage cutting-edge technology and enhance skills through targeted training and support, driving effective use of emerging tools and methodologies for optimal business performance a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Champion cloud engineering excellence by leading teams in architecting, designing, and deploying robust multi-cloud infrastructures while ensuring operational reliability and security compliance for f...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $254K *

Elevate the future of energy by leading software architecture and development for advanced T&D systems, driving innovation in automation and engineering workflows while ensuring secure, scalable solut...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$160K - $173K *

Empower enterprise clients by leveraging your pre-sales expertise to drive transformative solutions. Collaborate with stakeholders and deliver impactful product demonstrations, ensuring alignment betw...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $185K *

Drive your career with a dynamic role focusing on scalable platform development, mentoring engineers, and enhancing infrastructure practices for optimal performance and growth...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $150K *

Transform the Audio landscape by leading strategic account management and driving growth for key clients on the East Coast. Leverage technical expertise to foster relationships and spearhead new busin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $110K *

Join a team that's focused on enhancing engineering efficiency and customer satisfaction through effective management and communication. You'll oversee diverse projects while collaborating with cross...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Join a team that champions Epic solutions, driving client success through expertise, project leadership, and collaborative problem-solving. Your role will be pivotal in implementing tailored strategie...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Shape innovative strategies for performance reinforcing steels while ensuring technical excellence and stakeholder engagement across the construction and infrastructure sectors for sustainable commerc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Lead and scale a dynamic engineering organization to enhance our Developer Platform, driving seamless integrations that improve customer satisfaction and streamline development processes in a high-gro...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$148K - $235K *

Transform quality assurance in manufacturing by ensuring supplier excellence, collaborating with cross-functional teams, and implementing best practices for advanced technology systems, all while fost...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $200K *

The Engineering Director, Automation at Vanta will lead and grow a dynamic engineering organization focused on evolving and scaling the Developer Platform and Engineering Services. This role involves...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $150K *

Deliver impactful solutions by guiding partners through technical integration and implementation. Collaborate across functions to enhance onboarding experiences, ensuring mission-driven organizations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Lead customer technical success by managing relationships, analyzing data, and optimizing solutions to align with client goals. Empower clients through expert guidance, ensuring effective feature adop...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Elevate customer relationships as a Technical Account Manager, guiding clients through their software lifecycle with expertise in analytics and data management. Foster success by identifying opportuni...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Join as a key team member to design and build AI-native products, transforming ideas into reliable, high-performance systems. Collaborate across domains to deliver innovative user experiences while ma...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Contribute to innovative software solutions in a dynamic remote team, while leveraging .NET technologies and full-stack capabilities to enhance our work management platform. Take ownership of initiati...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Advance client success by managing and optimizing technical needs for a diverse portfolio. Collaborate closely with customers to drive software adoption, enhance performance metrics, and foster long-t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.