Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$229K - $299K *

Help us transform our enterprise programs by orchestrating complex cross-functional initiatives and delivering measurable outcomes while driving clarity in ambiguity and fostering strong relationships...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $200K *

Empower customer relationships by driving strategic cybersecurity risk management initiatives. Utilize your expertise to enhance platform engagement, ensuring satisfaction and value across diverse acc...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Shape the future by leading a dynamic support team. Oversee operations, mentor junior engineers, and enhance client relationships. Elevate technical projects while fostering a collaborative environmen...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$74K - $94K *

Optimize Configuration Management processes to ensure accuracy and compliance. Collaborate with diverse stakeholders to enhance enterprise PLM systems for U.S. Department of Defense clients, leveragin...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$170K - $195K *

Reimagine the sales process by partnering with teams to drive technical discovery and showcase solutions. Elevate customer engagement through impactful demonstrations while translating technical conce...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $190K *

Lead the charge in shaping the future of mission-critical wireless services, driving product strategy, development, and market growth. Partner across various teams to deliver reliable solutions that e...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$138K - $192K *

Drive technical pre-sales excellence by partnering with sales to enhance customer success. Lead technical discoveries, propose innovative solutions, and cultivate strong relationships, ensuring best p...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Drive the design and implementation of advanced identity and access management (IAM) solutions, ensuring secure, scalable services for cloud and SaaS platforms. Collaborate cross-functionally to enhan...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $150K *

The Principal Solutions Architect - AWS at TTEC Digital is responsible for developing leads and building partner relationships to support business development efforts. This role requires expertise in...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Join a team that's dedicated to designing and delivering innovative software solutions. Collaborate with passionate developers to enhance stability and performance while bringing cutting-edge cloud st...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Deliver innovative safety solutions for advanced vehicle systems, ensuring compliance and effectiveness in functional safety analysis. Collaborate with interdisciplinary teams to enhance safety measur...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$224K - $431K *

Partner with us to optimize large-scale AI workloads, diagnosing bottlenecks and enhancing performance through rigorous analysis and collaboration across teams. Shape efficient systems that drive adva...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in developing robust applications using C#, .NET, and front-end frameworks like Angular and React. Collaborate with diverse stakeholders while adapting to various technology stacks and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $157K *

Bring your expertise to drive technical sales strategies, foster customer relationships, and optimize adoption of innovative solutions, while collaborating cross-functionally to meet diverse business...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K *

Join a dynamic team as a Senior Technical Services Analyst, leveraging your data expertise to deliver complex data migration projects for diverse clients. Drive efficiency through automation and desig...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$88K - $124K *

Unlock potential by leading complex automation projects to enhance manufacturing efficiency. Collaborate with teams to design, test, and implement innovative solutions that reduce labor, minimize erro...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $118K *

Transform infrastructure resilience as you design and maintain cloud systems across AWS, Azure, and GCP environments. Handle disaster recovery, security compliance, and CI/CD automation to ensure opti...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$146K - $319K *

Champion transformative solutions in the Federal space by leveraging deep telephony and AI expertise. Collaborate with clients to design impactful workflows and advocate for their needs, translating c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$180K - $270K *

Champion engineering excellence by developing methodologies and tools for scalable, high-quality product development. Partner with teams to drive digital transformation and improve engineering product...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Accelerate your impact by leading comprehensive performance engineering initiatives, ensuring timely delivery, risk mitigation, and collaboration across diverse teams to enhance application performanc...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$310K - $500K+*

Join a team that's redefining enterprise productivity by developing innovative collaboration tools. Harness your product management expertise to drive strategy, lead cross-functional initiatives, and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in full-cycle recruitment, partnering strategically with stakeholders to enhance talent acquisition and drive an exceptional candidate experience across all levels in a dynamic, fast-p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$174K - $218K *

Drive the success of our Solutions Architecture team by leading, mentoring, and growing talent while partnering with sales to achieve targets, enhance customer relations, and refine our go-to-market s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Unlock your potential as a bilingual Application Engineer managing innovative robotic solutions. Leverage your engineering background to drive customer success in automation across the US and Mexico w...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $185K *

Unlock potential by developing and optimizing cloud systems across AWS, GCP, and Alibaba, while ensuring governance and cost management to support efficient product development and resource allocation...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.