In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$85K - $100K *
Drive quality assurance in field operations, ensuring compliance and system performance through inspections, testing, and collaboration. Liaise with teams to uphold safety and quality standards throug...
2 weeks ago
$85K - $137K *
Empower high-level support for cutting-edge equipment in research labs. Lead installation, troubleshooting, and maintenance for FTIR spectrometers while ensuring customer satisfaction and operational...
Reposted 2 days ago
$85K - $137K *
Join us to deliver advanced support and installation for high-tech instruments in research labs. Leverage your expertise in electronics and optics to solve complex challenges while ensuring customer s...
Reposted 2 days ago
Staff Software Engineer, DevEx
$154K - $212K *
Drive the future of software infrastructure by shaping developer platforms and AI tooling. Collaborate broadly to enhance engineer productivity and deliver impactful solutions across the organization...
4 weeks ago
$90K - $110K *
Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...
Reposted yesterday
Senior Site Reliability Engineer
$160K - $208K *
Drive your career with innovative infrastructure solutions that enhance scalability and reliability. Collaborate with cross-functional teams to automate processes, troubleshoot issues, and set strateg...
Yesterday
Staff Technical Account Manager (Optimization) US [607]
$111K - $167K *
Engage with clients to identify needs and drive successful adoption of quantum solutions. Collaborate with internal teams to deliver value, provide expert technical support, and foster long-term relat...
Today
$70K - $95K *
Optimize SDR productivity by automating campaign workflows, managing seamless transitions between marketing and sales systems, and enhancing overall campaign effectiveness to drive pipeline growth...
6 days ago
$85K - $100K *
Empower your career by providing advanced technical support and exceptional customer service in a fast-paced remote environment. Collaborate with diverse teams to ensure seamless functionality of IT s...
3 weeks ago
Customer Reliability Engineer, Infrastructure
$125K - $130K *
Champion customer success by ensuring the reliability of managed Airflow services. Oversee cloud infrastructure and Kubernetes clusters to resolve incidents and improve operational efficiency while en...
1 week ago
$110K - $130K *
Champion innovative storage solutions while enhancing cloud platforms globally. Collaborate with cross-functional teams to develop features, optimize systems, and contribute to open-source projects, d...
3 weeks ago
Security Engineer (New England)
$150K - $190K *
Unlock your potential by collaborating with sales teams to deliver tailored security solutions, educate customers, and drive engagements that address complex challenges in cybersecurity while particip...
1 week ago
$189K - $230K *
Lead the charge in designing scalable financial solutions that enhance lending and credit card technologies. Collaborate across teams to modernize systems and mentor engineers, driving impactful innov...
Reposted 2 weeks ago
Senior Partner Solutions Engineer - US East
$120K - $145K *
Lead the charge in empowering strategic partners by delivering technical capabilities, driving customer opportunities, and fostering scalable solutions throughout the partner lifecycle to achieve meas...
6 days ago
Staff Attack Engineer, Internal/AD
$247K - $275K *
Lead the charge in advancing internal network and Active Directory attack strategies for enterprise protection, turning cutting-edge techniques into reliable, autonomous solutions within a collaborati...
2 days ago
Applications Engineer (Florida)
$80K - $120K *
Elevate your career by designing and implementing cutting-edge robotic solutions. Collaborate with sales, engineers, and customers, traveling to installations while creating technical resources that e...
1 week ago
$75K - $135K *
Drive the future of software quality by automating tests, enhancing integrations, and collaborating with product teams to ensure robust application performance. Leverage AI tools to optimize test proc...
Today
$140K - $170K *
Manage field deployments and integrations across optical and RF systems, ensuring flawless operation under real-world conditions. Drive solutions based on diverse technical knowledge and customer need...
3 weeks ago
Senior Full Stack Software Engineer
$190K - $240K *
Unlock potential by leading full stack development with AI tooling in a dynamic, fast-paced environment. Engage in building sophisticated backend systems and data models that enhance operational workf...
1 week ago
$100K - $120K *
Pioneer automation solutions in customer environments to streamline processes, integrate systems, and empower teams. Collaborate across departments to build standards that advance enterprise services...
Today
$220K - $257K *
Accelerate results by leading technical support for channel partners, enhancing their business capabilities through tailored solutions, demonstrations, and training while driving strategic growth init...
2 days ago
$115K - $125K *
Drive customer satisfaction by delivering expert Tier 3 technical support, diagnosing complex issues, and collaborating with development teams to improve application performance and data integrity thr...
3 weeks ago
Site Reliability Engineer (SRE) – Night Shift
$104K - $166K *
Transform operational reliability by managing AWS production systems, ensuring high availability, automation, and seamless service delivery. Collaborate with engineering teams to enhance infrastructur...
4 days ago
$105K - $177K *
Innovate cloud solutions for the Naval Sea Systems, enhancing AWS services through automated deployment, maintenance, and troubleshooting, while collaborating in a dynamic Agile engineering team to ma...
Reposted yesterday
$125K - $140K *
Collaborate with cross-functional teams to translate marketing initiatives into actionable technical solutions, driving product development and managing product lifecycles within the entertainment ind...
1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.