Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$85K - $100K *

Drive quality assurance in field operations, ensuring compliance and system performance through inspections, testing, and collaboration. Liaise with teams to uphold safety and quality standards throug...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $137K *

Empower high-level support for cutting-edge equipment in research labs. Lead installation, troubleshooting, and maintenance for FTIR spectrometers while ensuring customer satisfaction and operational...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $137K *

Join us to deliver advanced support and installation for high-tech instruments in research labs. Leverage your expertise in electronics and optics to solve complex challenges while ensuring customer s...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$154K - $212K *

Drive the future of software infrastructure by shaping developer platforms and AI tooling. Collaborate broadly to enhance engineer productivity and deliver impactful solutions across the organization...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$160K - $208K *

Drive your career with innovative infrastructure solutions that enhance scalability and reliability. Collaborate with cross-functional teams to automate processes, troubleshoot issues, and set strateg...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$111K - $167K *

Engage with clients to identify needs and drive successful adoption of quantum solutions. Collaborate with internal teams to deliver value, provide expert technical support, and foster long-term relat...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Optimize SDR productivity by automating campaign workflows, managing seamless transitions between marketing and sales systems, and enhancing overall campaign effectiveness to drive pipeline growth...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $100K *

Empower your career by providing advanced technical support and exceptional customer service in a fast-paced remote environment. Collaborate with diverse teams to ensure seamless functionality of IT s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $130K *

Champion customer success by ensuring the reliability of managed Airflow services. Oversee cloud infrastructure and Kubernetes clusters to resolve incidents and improve operational efficiency while en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion innovative storage solutions while enhancing cloud platforms globally. Collaborate with cross-functional teams to develop features, optimize systems, and contribute to open-source projects, d...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $190K *

Unlock your potential by collaborating with sales teams to deliver tailored security solutions, educate customers, and drive engagements that address complex challenges in cybersecurity while particip...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$189K - $230K *

Lead the charge in designing scalable financial solutions that enhance lending and credit card technologies. Collaborate across teams to modernize systems and mentor engineers, driving impactful innov...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Lead the charge in empowering strategic partners by delivering technical capabilities, driving customer opportunities, and fostering scalable solutions throughout the partner lifecycle to achieve meas...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$247K - $275K *

Lead the charge in advancing internal network and Active Directory attack strategies for enterprise protection, turning cutting-edge techniques into reliable, autonomous solutions within a collaborati...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $120K *

Elevate your career by designing and implementing cutting-edge robotic solutions. Collaborate with sales, engineers, and customers, traveling to installations while creating technical resources that e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $135K *

Drive the future of software quality by automating tests, enhancing integrations, and collaborating with product teams to ensure robust application performance. Leverage AI tools to optimize test proc...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$140K - $170K *

Manage field deployments and integrations across optical and RF systems, ensuring flawless operation under real-world conditions. Drive solutions based on diverse technical knowledge and customer need...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$190K - $240K *

Unlock potential by leading full stack development with AI tooling in a dynamic, fast-paced environment. Engage in building sophisticated backend systems and data models that enhance operational workf...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Pioneer automation solutions in customer environments to streamline processes, integrate systems, and empower teams. Collaborate across departments to build standards that advance enterprise services...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$220K - $257K *

Accelerate results by leading technical support for channel partners, enhancing their business capabilities through tailored solutions, demonstrations, and training while driving strategic growth init...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $125K *

Drive customer satisfaction by delivering expert Tier 3 technical support, diagnosing complex issues, and collaborating with development teams to improve application performance and data integrity thr...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $166K *

Transform operational reliability by managing AWS production systems, ensuring high availability, automation, and seamless service delivery. Collaborate with engineering teams to enhance infrastructur...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $177K *

Innovate cloud solutions for the Naval Sea Systems, enhancing AWS services through automated deployment, maintenance, and troubleshooting, while collaborating in a dynamic Agile engineering team to ma...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $140K *

Collaborate with cross-functional teams to translate marketing initiatives into actionable technical solutions, driving product development and managing product lifecycles within the entertainment ind...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.