Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$132K *

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $90K *

Unlock potential by driving customer success and product adoption in a B2B SaaS environment. Manage partnerships and ensure customer retention through engagement, strategic planning, and effective res...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$150K - $250K *

Advance operational excellence by leading building automation systems for a global fleet, ensuring optimal coordination and continuous improvement of critical environments to meet AI workload demands...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$93K - $140K *

Engage with customers by providing expert on-site support, installation, and troubleshooting of complex systems. Develop strong relationships and enhance operational quality through effective communic...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Unlock potential by joining our team of Cybersecurity Engineers dedicated to safeguarding enterprise systems, supporting mission-critical operations, and enhancing cybersecurity measures in dynamic, r...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$125K - $140K *

Transform the AEC industry by delivering tailored technical solutions, leading customer engagements, and bridging the gap between sales and technical teams while leveraging your industry expertise...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $130K *

Drive cross-portfolio marketing for a flagship Revenue Operating System. Lead market intelligence, messaging, and execution strategies to enhance competitive advantage and engage diverse buyer persona...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $250K *

Join a dynamic team to provide expert cybersecurity solutions, collaborating with clients to understand security needs and develop innovative services. Leverage your cloud security knowledge to enhanc...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Drive innovation by partnering with customers to craft tailored power solutions, leveraging technical expertise while collaborating across engineering, marketing, and sales to ensure product excellenc...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$141K - $170K *

Lead the charge in developing high-performing data engineering teams and deliver innovative data capabilities. Collaborate with stakeholders to drive insights and enhance customer outcomes across a gl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Drive technical strategy and solutions for enterprise clients, enhancing storage modernization and operational efficiency while engaging in complex sales cycles and mentoring team members to achieve i...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $175K *

Lead the charge in shaping and automating a comprehensive network security program, ensuring robust identity-aware policy controls that optimize security for both human and machine identities in a clo...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $180K *

Shape the future of clinical medicine with AI by merging hands-on expertise with strategic leadership. Drive innovation through the development of medical AI, ensuring its deployment meets current med...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Engage deeply with customers to deliver exceptional support and ensure optimal use of computer vision solutions. Collaborate with cross-functional teams to enhance customer satisfaction and drive a pr...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Technical Services

$190K - $210K *

Engage as a Senior Integration Engineer, leading healthcare system interfaces. Drive end-to-end integration solutions, collaborating with IT leaders to ensure secure, scalable interoperability while e...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Drive the strategy for zero trust security by developing policies, automating tooling, and managing compliance within the enterprise landscape while ensuring the integrity of sensitive data through ex...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $220K *

Elevate your career by spearheading AI product engineering and development. Collaborate cross-functionally, drive innovation, and make a significant impact through advanced AI solutions and leadership...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $283K *

Lead the charge in delivering innovative technical solutions that empower customers. Collaborate with sales teams to provide tailored demonstrations and ensure seamless integration of cutting-edge AI...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $130K *

Explore your career potential with a leading team supporting cloud applications. Contribute to the development, integration, and automation in a DevOps environment while ensuring security compliance a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$108K - $148K *

Engage your expertise to set up and deploy advanced AIX Analytics solutions, providing critical support and leadership across teams while optimizing data collection and operational models, influencing...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $125K *

Join a team dedicated to maintaining advanced semiconductor systems. Deliver hands-on support and troubleshoot cutting-edge technology in a fast-paced environment, ensuring customer satisfaction and s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Transform the future of HVAC solutions by leading innovative projects that enhance energy efficiency and sustainability, while overseeing a collaborative team dedicated to cutting-edge technology and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$204K - $254K *

Join a team that's transforming customer engagement through technical solutions. Drive growth by leveraging your expertise, educating clients, and collaborating with sales to enhance product understan...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $180K *

Lead complex engineering projects, collaborating with clients and multi-disciplinary teams. Mentor staff, oversee project execution, and ensure timely delivery while fostering client relationships for...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$196K - $240K *

Join a team that's redefining healthcare intelligence by leading the technical direction of our platform. You'll ensure reliability, security, and efficiency while collaborating with cross-functional...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.