Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$85K - $134K *

Drive operational excellence as an Optical Engineer, troubleshooting and optimizing network performance across diverse optical systems. Collaborate with teams to ensure service restoration, empower co...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Elevate the professional onboarding journey by leading a cross-functional team, driving innovation and efficiency for diverse healthcare roles, enhancing user experience, and ensuring compliance withi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$142K - $168K *

Develop and deliver innovative IoT solutions to optimize supply chain efficiency while engaging with customers to integrate technical insights and improve industry practices. Collaborate with a dynami...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Discover innovative solutions while empowering customers through technical support, problem-solving, and AI-driven enhancements. Collaborate across teams to elevate service delivery and foster lasting...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $140K *

Join a team that's redefining technical sales engineering by creating impactful solutions that bridge product and enterprise client needs, driving success through innovation and collaboration at the i...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$100K - $130K *

Help us connect the world by enabling and supporting channel partners with cutting-edge technical sales for Ruckus networking solutions, driving customer satisfaction and solution-focused innovation a...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Support customers by providing expert-level technical assistance and tailored solutions for Mastercam products, enhancing user productivity while collaborating with internal teams to drive product imp...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$127K - $219K *

Lead the charge in shaping the future of secure digital workspaces. Collaborate and innovate with eLux and Scout to optimize endpoint management and drive IT efficiencies while enhancing security for...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $266K *

Lead the development of a cutting-edge Cluster management platform, ensuring robust access control, security, and scalability. Collaborate across teams to drive architectural continuity and mentor eng...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$130K - $160K *

Lead the charge in integrating critical systems by managing teams, optimizing throughput, and driving technical design. Collaborate across departments to elevate integration processes and establish st...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$109K - $138K *

Join a dynamic team where you'll translate complex tech into business value, support sales activities, and enhance customer experiences through tailored technical solutions and live demonstrations. Dr...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$141K - $236K *

Lead the charge in defining technical standards for secure, scalable Windows and macOS endpoints. Mentor engineers, manage projects, and collaborate with cross-functional teams to ensure compliance an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $268K *

Invent innovative solutions as a Software Engineer, enhancing TAK Product Center through advanced Elasticsearch configurations and driving user-centric applications across key platforms while collabor...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $250K *

Empower the future of IP networking by assessing, testing, and implementing solutions for DISN networks. Utilize advanced technologies to enhance security, support large-scale DoD networks, and delive...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$144K - $184K *

Lead the charge in developing strategic account initiatives for major clients, focusing on consultative sales and relationship management to drive revenue and growth while becoming a trusted advisor i...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$161K - $237K *

Innovate and lead large-scale cloud engineering projects, shaping strategies and driving automation to enhance performance and efficiency across IT infrastructure. Collaborate cross-functionally to de...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Drive the future of API and AI connectivity as a key architect, supporting enterprises in their transition to cloud-native ecosystems while ensuring customer satisfaction and engagement throughout the...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Advance quality assurance by supporting standardized systems across global plants. Facilitate compliance, audits, and improvement processes while leading projects and mentoring teams. Ensure top-tier...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Engineer effective publisher integrations by leveraging JavaScript, HTML, CSS, and SQL in AdTech. Drive troubleshooting efforts, collaborate with teams, and enhance ad delivery and performance while e...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Media

$90K - $125K *

Champion seamless IT support in a dynamic remote environment, ensuring optimal performance and security across Mac systems. Collaborate with teams to enhance compliance and operational efficiency whil...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $185K *

Drive platform evolution as a Senior Engineer, leading architecture and development of scalable services while mentoring teams and optimizing infrastructure for growth and reliability...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $185K *

Join our innovative Platform team as a strategic Senior Engineer, enhancing core products through scalable services and optimized infrastructure while mentoring engineers and leading technical initiat...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $185K *

Lead the evolution of core platform systems, collaborating with teams to enhance scalability and resilience while mentoring engineers and guiding complex technical initiatives in a hands-on role...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $162K *

Unlock innovative design solutions as you lead ICT engineering projects, collaborating across teams on data centers and smart building initiatives while overseeing complex design and construction acti...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$132K *

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.