Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $100K *

Advance your career by enhancing our state-of-the-art Cloud Storage systems. Collaborate cross-functionally and lead innovations to optimize performance, scalability, and reliability in a dynamic tech...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Deliver insights by executing data-driven projects to optimize supply chains, transforming customer data into actionable strategies that enhance operational efficiency and support growth initiatives i...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Advance customer support by leading the knowledge program, ensuring quality and accessibility of content. Collaborate with teams to elevate self-service capabilities and enhance the overall customer e...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$156K - $200K *

Engage with cross-functional teams to enhance government environment reliability and compliance. You will drive automation and incident resolution while establishing best practices for continuous deli...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead and develop a high-performing Sales Engineering team, driving success through strategic partnership, technical expertise, and process optimization in the fast-paced digital dentistry industry...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Transform client interactions by architecting tailored conversational AI workflows. Spearhead end-to-end deployment processes, ensuring seamless integrations and effective stakeholder collaboration to...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$213K - $250K *

Innovate strategies as a trusted advisor, driving customer engagement and success within complex enterprise sales cycles. Achieve business outcomes by leveraging technology while collaborating cross-f...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$97K - $131K *

Empower our customers by optimizing their operations with tailored solutions. Collaborate cross-functionally, strategizing to solve challenges and drive success in a dynamic, growth-oriented environme...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$160K - $200K *

Lead transformative ICAM projects, driving compliance with federal standards and implementing innovative solutions using Microsoft Entra ID. Collaborate with agile teams to enhance security architectu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $240K *

The Senior Sales Engineer will play a crucial role in enhancing the effectiveness and productivity of the Sales Team by partnering with Strategic Account Executives for product demonstrations and cust...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $210K *

Lead the charge in forging strategic relationships and driving revenue growth by managing enterprise accounts. Leverage your sales expertise to engage C-Level executives and navigate complex sales cyc...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Technical Services

$107K - $201K *

Manage the full sales journey for strategic enterprise accounts, driving growth by building executive relationships and orchestrating a virtual team to secure cybersecurity deals in a competitive envi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Inspire excellence in quality assurance through strategic oversight, compliance adherence, and methodical improvement across critical projects. Collaborate with teams to elevate standards and mentor j...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $165K *

Transform the future of security as you lead red team operations to identify vulnerabilities in AI and cloud systems, collaborating with cross-functional teams to enhance defenses and mitigate threats...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $140K *

Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$91K - $104K *

Unlock your potential as you navigate complex technical challenges, providing expert support on our Synapse products. Collaborate with cross-functional teams to deliver innovative solutions and elevat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$127K - $236K *

Drive customer success by guiding strategic clients through activation, adoption, and optimization processes. Leverage technical expertise to foster relationships and ensure measurable outcomes across...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $170K *

Empower the electric utilities sector by driving sales growth and strategic account management. Collaborate with cross-functional teams to enhance key customer relationships and execute effective terr...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Architect solutions to enhance DevOps teams' security by managing pre-sales technical support, conducting product demos, and serving as a subject matter expert in CI/CD integrations and workflows. Eng...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $180K *

Advance software solutions by designing and supporting Java-based applications. Engage in troubleshooting, automation, and collaboration across teams to enhance system performance and reliability in d...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$114K - $180K *

Join a team that's designing and developing innovative software solutions. You'll tackle diverse challenges, providing application support, debugging, and enhancing products while collaborating with c...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that drives innovative solutions for industrial applications by evaluating client requests, crafting proposals, and collaborating across departments to exceed customer expectations and fos...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Partner with us to enhance customer relationships and drive sales growth through marketing strategies and technical expertise in rotating equipment. Develop communication channels and support diverse...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Empower customers by supporting the technical sales cycle, demonstrating product capabilities, and educating partners. Develop hands-on expertise, work closely with senior engineers, and grow into han...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Manage and enhance internal communications, engagement campaigns, and employer branding initiatives, ensuring effective messaging aligns with company culture and strategic goals. Drive initiatives to...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.